Part snapped. Emailed every email address they have and used website contact us feature and no response at all. No tel number. No social media responses. Completely ignored once you've bought somet... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Disgusting company. I ordered in March 2025 just before an international trip - item was faulty, I emailed them straight away and had no response for about 3 weeks (after SEVERAL emails). I send a vid... See more
We bought the Didofy Cosmos travel system over a year ago for our first child and was amazed at how easy everything is to use. The car seat base is quick and simple to install and remove for when swap... See more
I am frustrated , appalled and so upset by Didofy. I brought the stargazer and initially had problems with the carrycot which took a number of weeks to resolve which was upsetting, now I have an issue... See more
Company details
Written by the company
As a British designed brand, and as parents ourselves, we believe family life brings enough challenges, and folding a pushchair shouldn't be one of them. At didofy™, we create award-winning, stylish and durable travel systems and strollers designed for the modern family.
Contact info
United Kingdom
- hello@didofy.com
- didofy.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Didofy Aster 5 stars compared to the yo-yo
I recently decided to purchase the Didofy Aster travel pram because i was really struggling with my yo-yo.
I found the yo-yo extremely difficult to use, and wanted something that was much easier and would save me time but operate the same way.
The didofy aster is absolutely incredible. You can close and open it with one hand, where I used to sometimes spend 5 minutes trying to close my yo-yo, and often I would end up putting it in the boot of my car half closed! This was not ideal on a plane full of people, waiting for you to close it and put in the overhead cabin!
The didofy has an amazing retractable hood, much longer the the yo-yo! It has a peep hole so you can check your baby when sleeping, which the yo-yo has but the aster has a flap to cover it which is genius! This way the sun does not come through like the yo-yo one! The break is so easy to operate, another thing I struggled with the yo-yo because it’s so close to the bar! The yo-yo seat is very short so my son does not fit comfortably on it, however the seat of the didofy has an extra part you can raise for extra length. The yo-yo is very narrow and very restrictive, where the didofy is much more spacious and much more comfortable. I can not recommend it enough! The straps and buckle are also much easier to adjust, and it is a lovely smooth ride. I have the olive and brass which is absolutely beautiful. I’m so happy and would recommend this pram to everyone.
Best Customer Service Ever
We have the Didofy cosmos range in green which we absolutely love. The pram frame is incredibly easy to use and turn round corners which was essential for us as we walk our dogs with baby in the pram most days. The frame wipes clean nice and easy too. The customer service from Didofy have been exceptional. I had a query about the car seat and a member of staff sent me a home video to solve my problem within 5 minutes, and when I asked what the measurement of the mattress part was (to buy sheets that fit) they measured it themselves and I had an answer within minutes. Really really impressed and would definitely recommend!
Didofy pram set! :)
I recently got the Didofy pram set and wow it is amazing! I am so impressed at how easy it is to put together and how stylish it looks too! Perfect for days out with my beautiful baby and also so easy to get in and out the car! Highly recommend it’s such a beautiful set
A great product
A great product. Easy to use and folds down for easy storage. Would recommend.
I LOVE my Cosmos!
I love my Cosmos! It is so so easy to use as a first time mum. It’s very simple to fold down and assemble, and so lightweight. I chose the dark grey colour and it’s simple to keep clean. I live in the countryside and often take the pram on rough terrain, and it moves so well without much effort. I love that it’s so stylish, not too robust and won’t date very quickly. A huge spacious basket under neath is brilliant for shopping or for a changing bag. I couldn’t recommend this pram enough to new parents or parents in general.
So simple and easy to use!
Such a good pushchair
We ordered directly from didofy and it arrived the next day. It was quick and easy to put together. Its so easy to push and it basically folds itself!
Great travel system and excellent value
We got the didofy Cosmos in navy for our son. Its a great system and great value for money. The carrycot is so snug and its folds so easily. Highly recommended
Brilliant- You won't go wrong with this
We purchased the cosmos travel system and was a little sceptical about the system and how easy and seamless everything appeared. We have been using it for 5 weeks now and we are so happy with it! It makes daunting tasks effortless and the quality of the products are superb.
Having used others, I would not hesitate to recommend the didofy travel system for anyone looking to take all the effort and trepidation out of the experience.
Simply excellent!
Love the Cosmos Travel System
We got a Cosmos Travel System for our first grandchild. It's a great pushchair, lightweight, easy to push and has a brilliant one-hand fold, so really convenient for putting in the car boot and general storage. The carrycot and car seat are great too, really comfy for the little one, with plenty of space, he loves it. The Cosmos is also good to look at, which is a bonus!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








