Diastudios Reviews 61

Amazing! The boots are so comfy! Fit amazing and it’s so nice to be able to find vegan boots that fit my ankles 💕

I’m on my second pair of boots now and am absolutely obsessed. I’ve never once found a brand that caters to wide calfs in the way that DIA studios does. I love how they recognise that not everyone’s calves are the same size. On my way to buy a third!!

Great boots as seen comfy stylist great fit thank you 😀

Worth. Every. Single. Day. of waiting!
Yes, the delivery took longer than expected… but the moment I opened the package, all was forgiven. I love my order. The quality is amazing and the fit is absolutely perfect.
I should mention that the customer service won me over. Quick, honest and, kind. They even refunded the difference in shipping costs because it didn’t arrive as express, without any hassle. That says a lot!!! (Good things)
I can’t recommend them enough!

I love the boots from Dia studios. They made them custom and the size was perfect. This is my second pair of cowboy boots and I am sure that I will order more. Also the delivery to the Netherlands was perfect

Love the service and my boots are to die for! Thank you!

The most beautiful boots and amazingly comfortable! Special thank for getting them shipped out to me in time for my holiday.

PURE SCAM!!!!
I rarely leave bad reviews, but here it’s just impossible not to. I honestly don’t even understand how they can have so many positive ones.
I bought boots from their website on August 24th. One month after ordering, still NOTHING. I sent them a message to report the delay, and the person replied, apologizing and asking if I wanted a refund or to receive them by express shipping.
I thought, since they were at fault, I wouldn’t have to pay anything extra. But NO. I had to pay €26 more. I told myself, “too bad,” and waited.
When I finally opened the package… what a disappointment. The quality of the boots is beyond mediocre for the price. It’s literally a scam. You can even see the shape of my little toe through the so-called leather (and I don’t have wide feet, they’re actually quite thin).
In short: I absolutely do not recommend this site

Please STOP FOCUSING only on the fact that I paid €26 — it’s ridiculous.
The most important thing is the quality of the product, which does not match the price at all. The price simply does not reflect the quality of the product.
Kind regards,

Absolutely incredible boots and being a small business in the UK, I cannot complain with delivery at all. I have more boots on my wish list than the 12 pairs I own… DIA, you have my heart <3

From looking to purchase, to ordering and delivery and communication , it was a smooth seamless experience.

The boots are lovely and comfy and go with any outfit and look good ... went for some lovely red/ burgundy ones ... highly recommend . Can't wait to wear them . 5*
And very similar to some I tried on at the weekend which were much more expensive .

Beautiful boots, fast shipping, efficient service! Thank you so much!

I’ve been buying from DIA from when they wasn’t long opened, and I can honestly say they’re the best handmade boots ive ever seen and purchased, they’re are so many options, Standard, wide fitting and made to measure, yet each boot is unique.
I have 7 pairs and another on the way, i think that speaks for itself, and every boot I’ve purchased has been as comfortable as the next, customer service is very helpful too and reply within 24hrs.
I have recommended DIA to friends & family who have also purchased.
A cowgirl boutique that is unmatched.

DIA Studios was so helpful, when I accidently gave them the wrong size. They sent new one out and what can I say, they fit perfectly, they are so comfortable, I absolutely love them ❤️

Great quality

The customer service I received was unmatched and the boots are absolutely gorgeous

Great boots, great quality, I get so many compliments on the two pairs I have and I absolutely want to buy more!!

My boots arrived 😍 and oh my days 😍😍 they’re amazing and they fit so perfectly thank the girls and so much time and patience with for me and all my questions 🤣🙈 I have another pair in my basket ready to order on pay day I literally can recommend these guys enough and the quality is amazing 🥰 thank you again x

Extremely Disappointed , Poor Quality and Unfair Return Policy

I purchased two pairs of boots from DIA Studios. Delivery came very quickly but the boots didn’t fit and more disappointingly, the quality was nothing like what was shown online. They looked quite cheap and were absolutely not worth the £75 price tag.
I used Klarna for the purchase, as I prefer to see the items first, especially with unfamiliar retailers. Unfortunately, returning the items turned out to be even more frustrating. I expected to pay for the return postage (£10.79), but was shocked to also have £9.50 deducted from my refund. Only after digging into the small print did I find they charge £2 per pair (or £3 for two) plus an additional 5% deduction for Klarna orders.
This information was not clearly presented at checkout and feels intentionally misleading. In total, I’ve lost around £20 with nothing to show for it. I was willing to pay for return shipping, but additional deductions for unclear reasons are unacceptable.
DIA Studios gets paid in full through Klarna and still penalize customers heavily for returns, there’s no reason the customer should be out of pocket to this extent.
I won’t be purchasing from DIA Studios again, and I strongly advise others to be cautious. What looks good online may not reflect reality, and if you need to return something, you may find yourself paying a high price for the mistake.