Diana Jewellery Reviews 

128
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, most reviewers were deeply let down by their experience overall. Customers frequently stated that the items received looked completely different from the advertised pictures and were made of cheap, disappointing materials. Many buyers heavily complained that the goods were of very poor quality and definitely not worth the money they had paid. Some reviewers were not happy with the complicated return process, noting extremely high shipping costs required to send packages back to overseas locations. Consumers also mentioned that the online store was completely misleading regarding the business origin, and trying to secure a proper refund proved extremely difficult.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing deep dissatisfaction with items that look nothing... See more

Quality

People report negative experiences with quality, expressing deep disappointment over items that look nothing... See more

Refund

Customers expressed deep frustration and negative experiences with refund requests, reporting long delays... See more

Price

Clients share deep dissatisfaction regarding the price, describing items as cheap copies that do not match... See more

Website

Users describe dissatisfaction with the website, reporting that it appears to be a British company rather... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The product received is not as described , definitely not as per the advertised image , poor quality, cheap despite the price tag. Would've have cost me half the purchase price to return to China wi... See more

Rated 1 out of 5 stars

If I could it would be no stars made of plastic nothing like the photo these people are ripping off everyone around the world I guess. Please let as many people know about this site/company, in fact... See more

Rated 1 out of 5 stars

Bought three pairs of earrings but what arrived bore little resemblance to the pictures. These were cheap copies! I returned the items as agreed and well within 30 days of receipt. Cost me £16 for a t... See more

Rated 1 out of 5 stars

Absolute SCAM Please do not buy from this seller. Bought two Tiffany style dog lamps from them and when they arrived they are cheap plastic, don’t even resemble anything like the advertised picture, h... See more


1.2

Bad

TrustScore 1 out of 5

128 reviews

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1-star

No history of asking for reviews

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1.2

All reviews

(128)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

Complete SCAM

Delivery of the 'Cat Elegance' lamp/figurine after a couple of week's wait. What arrived was definitely not as illustrated! Cheap crap is a better description. Paid £35 for this joke of a thing. Joke's on me. NEVER BUY FROM THIS SCAMMER.

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Total sham!!

Total sham!!
I wish I had read the reviews!
Do not buy, total rubbish.
My dog light has been put in the bin, nothing like the picture or description

4 September 2025
Unprompted review
Rated 1 out of 5 stars

What a scam!!!!!!

As everyone has said, DO NOT ORDER FROM THIS COMPANY!!! What a scam, cheap plastic light probably worth a couple of quid at best. Despatched from China. Wish I read these reviews before..🤬🤬🤬

4 September 2025
Unprompted review
Rated 1 out of 5 stars

We purchased a leaded cat ornament

We purchased a leaded cat ornament
Firstly not like the picture and very cheap plastic
And probably worth about two pounds
What a con please be careful when buying from this company
The return address is china and you will have to pay to return it so doesn’t give you many options

29 August 2025
Unprompted review
Rated 1 out of 5 stars

BE VERY WARY

We have recently lost our boxer dog after 11 years of love joy loyalty and companionship.
Despite previous bad experiences buying from Facebook ads the ad for Diana’s jewels popped up and a beautiful picture of a stained glass lamp in the shape of a boxer popped up on my feed.
Without thinking I ordered it as a momento of our beautiful boy.
I immediately knew something was wrong when the shipping track came through from
China.
On arrival it was a mass produced plastic lamp about 3” high with spray painted colours to represent the stained glass.
It was as good as a three year old could do!
Now I’m panicking that this set up have my banking details.
PLEASE , DO NOT BUY FROM THESE CON ARTISTS!

2 September 2025
Unprompted review
Rated 1 out of 5 stars

Diana Jewellery

Diana Jewellery
BEWARE- The web/link has the same look & featyres as Wendy's Jewellery- no web link contact, Jewellery looks dar too good for costs & huge discounts
Do Not tip, you won't get anything back
If you really feel ok to buy ONLY USE A CREDIT CARD, This will give you some protection
Keep all correspondence, take screen shots of what u think you're buying & what you actually recieve
I did, and had to send it back it was all JUNK

26 August 2025
Unprompted review
Rated 1 out of 5 stars

This company is a sham

This company is a sham! I wish I’d read the reviews before I purchased their cheap plastic jewellery. The necklace was broken when it arrived and the other items are flimsy plastic. I have been offered only a 30% refund which I will have to accept as returning it to China and the added possibility of customs taxes is just not worth the hassle. And having read a review stating that getting the refund is problematic, I’m just not going to bother!

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Beware!!

I would reiterate all the other reviews. Ordered ‘luxury’ earrings which have been sent without proper backs just tiny plastic things which are so small they are unusable. The earrings definitely aren’t gold and opal as shown on the website but cheap metal and plastic.
I have complained but have just been offered a discount. They won’t pay for the return and too expensive to return to China.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Don’t be fooled by this company

The ordered necklace did arrive but it was made of plastic and metal not the spendid jewel as depicted and it was not worth £2 let alone £22 (or the supposed £85 full price). I was foolish as it looked too good to be true and it was. You can return it (after several emails and discount offered) but as the return is to China (so much for the website bluff about “sadly closing my shop after 30 years”) I have decided to not incur more losses (£c10 postage) as I’m not convinced I will receive a refund. Of course, this is what they rely on. Don’t be fooled like I was.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

The jewellery is RUBBISH

The jewellery is RUBBISH. Like even worse than junk jewellery you would buy at junk stores. Nothing like the photographs and def NOT gold, white gold or silver but RUBBISH plastic like (I don't even know what material is used).

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Avoid buying from Diana-Jewellery.com

I purchased several items of jewellery from this organisation and found the quality of the products did not match the advertised items at all. The items were highly overpriced for the cheap stuff I received. The packaging too was substandard. I had to return the stuff and send it to an address in China, which was provided later after a few emails. I have been getting the runaround to get my refund and it has been a very frustrating experience. My recommendation is to avoid buying anything from this company.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling

I ordered a three strand 18k GOLD necklace however, I received a two strand STAINLESS STEEL necklace. Absolutely not what I expected and extremely flimsy!

My advice would be not to bother ordering from Diana Jewellery, if it seems to be to good to be true - WELL it is.

The hundreds of positive reviews on their website must be totally false or AI generated.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

the jewellery was nothing like the…

the jewellery was nothing like the advertisement. it was supposed to be gold, it wasn’t.
Goods were in a plastic mailing bag and shoved in my mailbox.
the rings and bracelets were of inferior quality and I’d be ashamed to wear them.
there is a second ‘store’ called Nola something. Same jewellery as poorly made.
TOTAL SCAM

16 June 2025
Unprompted review
Rated 1 out of 5 stars

They tricked me.

This company tricks you by showing you what you've just bought for £10 cheaper. When you click on the cheaper price you have got two very similar items in your basket and paid for it too. Luckily PayPal paid my money back.

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Would give zero stars if possible

Would give zero stars if possible. This website is a complete scam - these people, whoever they are and they are not 'Diana', are also operating another website, selling the very same rubbish jewellery, at 'Mila & Rose Jewellery'. The same sob story - having to close etc etc etc, and therefore massive discounts. PLEASE PLEASE PLEASE don't get conned.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

Utter rubbish!

Utter rubbish not even resembling the photograph. I realised as soon as I had placed the order for the earrings that I had made an error and tried to cancel my order. Unable to do so as was already "being carefully prepared"! Going straight into the bin! Best advice is to not get taken in by offer of huge discounts; statements of business closures; or indeed any Facebook adverts

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Total scam - utter junk.

Total scam - utter junk that wouldn't even make the contents of a christmas cracker. So poorly made that it is almost funny except for the rip off. Paid by credit card so have requested cash back, as company offered 15%, and then 30% discount so i 'could continue to enjoy them'.... photos of stones instead of an actual stone used is probably the most ridiculous example of what is a load of tat.

25 July 2025
Unprompted review

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