We had a great experience buying our diamond engagement ring. It is beautiful and exactly what we wanted. The process went great with the ring being created fast and sent fast. Super happy, thank you... See more
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Review summary
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I had the most amazing experience. I was really nervous ordering overseas, but I'm so happy I picked my ring from this business. I placed my order may 7th and received my rings may 27th (I initially s... See more
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I just received my custom made eternity band from this wonderful company! I found this company on Etsy and took a chance after reading many reviews. I am so glad I did. From the start, they have been... See more
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Once again my purchase did not disappoint. After I made my purchase, Ankit and I️ discussed modifications to the ring that allowed this ring to be worn with several of the rings I️ had purchased befo... See more
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Company details
About Diamondrensu
Written by the company
Diamondrensu was created with a simple idea in mind: jewelry should feel personal, meaningful, and accessible, without compromising on ethics or quality.
We focus on lab grown diamonds and moissanite because we believe beautiful jewelry shouldn’t come at the cost of the planet. Our stones are sustainable, responsibly sourced, and carefully selected for their sparkle and durability.
Every piece we make is handcrafted by skilled artisans who truly care about their work. Whether it’s an engagement ring, a wedding band, or a custom piece you’ve dreamed up, we take our time to understand your vision and bring it to life. From CAD designs to final polishing, we keep you involved at every step, making the experience as special as the jewelry itself. Our customers are at the heart of everything we do. We’re committed to honesty, fair pricing, and making sure you feel confident throughout your journey with us. With thousands of happy customers around the world, we’re grateful to be a part of so many unforgettable moments.
At Diamondrensu, we don’t just create jewelry, we help you celebrate love, milestones, and memories with pieces that are made to last a lifetime.
Every piece we make is handcrafted by skilled artisans who truly care about their work. Whether it’s an engagement ring, a wedding band, or a custom piece you’ve dreamed up, we take our time to understand your vision and bring it to life. From CAD designs to final polishing, we keep you involved at every step, making the experience as special as the jewelry itself. Our customers are at the heart of everything we do. We’re committed to honesty, fair pricing, and making sure you feel confident throughout your journey with us. With thousands of happy customers around the world, we’re grateful to be a part of so many unforgettable moments.
At Diamondrensu, we don’t just create jewelry, we help you celebrate love, milestones, and memories with pieces that are made to last a lifetime.
Contact info
1st Floor Vasundhara Infotech, 395004, Surat, India
- +91 90239-30923
- hello@diamondrensu.com
- diamondrensu.com
4.8
Excellent
200 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically takes over 1 month to reply
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HORRIBLE CUSTOMER SERVICE
I placed an order on 7-24-2024 and the customer service was fantastic right up to the point where the transaction was finalized. After my order was paid in full, the customer service turned horrible! I asked for order updates along the way and received no response. Finally on business day 16 after my order was placed, I received and email stating that my order was shipping. It has been three days and I still have no tracking number after requesting tracking info numerous times. I am finally to the point of disputing the charges since I feel like I will never receive my order from this company.
15 August 2024
Unprompted review
Reply from Diamondrensu
Thank you for your feedback. We’re sorry to hear about your experience. At the moment, we’re unable to locate any order associated with this name or details, and it does not appear to be a verified purchase with us. It’s possible there may be some confusion with another seller.
We take communication and order updates very seriously and always provide tracking details once an order is dispatched. We kindly request that you contact us directly with your order number or details so we can investigate and assist you promptly.
Company products are best
25 April 2024
Unprompted review
Reply from Diamondrensu
Thank you for your kind words! We truly appreciate your support and are glad you’re happy with our products.
Reply from Diamondrensu
Thank you for the feedback
Reply from Diamondrensu
Thank you for the feedback
Reply from Diamondrensu
Thank you for your feedback
Reply from Diamondrensu
Thank you for your feedback
Reply from Diamondrensu
Thank you for your feedback
Custom rings
Beautiful custom made rings …I purchase from Diamondrensu constantly and have never been dissapointed and I will continue to be a customer as long as they are around …thank u Ankit and your team!!!
5 September 2023
Unprompted review
Reply from Diamondrensu
Thank you so much! We're truly grateful for your continued trust and so happy you’ve loved every piece.
It means a lot to us, and we’ll always be here to create something special for you.
Great Experience!
I can’t say enough positive words for how happy I am with my beautiful rings. Ankit’s professionalism and patience is amazing. I am extremely picky and his calmness never faltered. His goal was my happiness and satisfaction. My rings are even more sparkly than I expected, and arrived early. Photo doesn’t do this ring justice.
22 September 2022
Unprompted review
Reply from Diamondrensu
Thank you so much for your lovely words! I’m really glad the rings made you so happy.
It was a pleasure working with you, and I’m thrilled they turned out even more beautiful in person. Always here if you need anything!
Had three rings from these guys and…
Had three rings from these guys and they are amazing. Excellent customer service also.
10 January 2022
Unprompted review
Reply from Diamondrensu
Thank you so much! We're really glad you loved all three rings and had a great experience with our service.
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