WARNING -DO NOT ORDER ANY PRODUCTS FROM THEM! I purchased a diamond painting from this company and the drill bits were faulty. The drill bits had quality control issues and they were poorly made and... See more
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ik heb op 20 maart een eigenfoto opgestuurd en betaald. maar heb nog steeds niks ontvangen, een alle dagen ook al een mail gestuurd of er een update is over mijn bestelling. Dit krijg je dan... See more
Placed order June 29, 2024. Painting kit picture was very poor quality, blurry, couldn't read the letters or symbols on the Legend. Requested return and refund. No reply from hello @ thediamondpain... See more
Gewoon geweldig en fascinerend, ik hield van elk van de werken, hits
WARNING -DO NOT ORDER ANY PRODUCTS FROM…
WARNING -DO NOT ORDER ANY PRODUCTS FROM THEM!
I purchased a diamond painting from this company and the drill bits were faulty. The drill bits had quality control issues and they were poorly made and did not fit the squares. Dealing with their support has been an awful experience. They refuse to issue a refund or a replacement, telling me I waited too long. However, that does not change the fact that the drill bits are faulty. They quote their stupid policy but their policy is in breach of consumer rights laws. AVOID AT ALL COSTS.
Placed order June 29
Placed order June 29, 2024. Painting kit picture was very poor quality, blurry, couldn't read the letters or symbols on the Legend.
Requested return and refund. No reply from hello @ thediamondpainting.store
listed as the customer service.
No product delivered, no kind of communication
No product delivered. They don't respond on any kind of communication. Waiting for 6 weeks now.
Item was damaged
Item was damaged. I emailed them for help and they replied and asked for photo evidence. I tried to respond with photos but they had blocked my email address.
Awful customer service. The item was nearly £50 so not exactly cheap!
DO NOT BUY: SCAM
DO NOT BUY. It's a scam. Never received my order and customer service can't be reached. You're better off throwing your money in the trash.
Gewoon geweldig en fascinerend
Gewoon geweldig en fascinerend, ik hield van elk van de werken, hits
ik heb op 20 maart een eigenfoto…
ik heb op 20 maart een eigenfoto opgestuurd en betaald. maar heb nog steeds niks ontvangen, een alle dagen ook al een mail gestuurd of er een update is over mijn bestelling. Dit krijg je dan als antwoord terug .
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Scammers! DO NOT ORDER HERE
Careful!! Scam!
Wish I could give Zero stars! Placed an order over 2 months ago, never received my order nor a reply to my mails. I'm afraid this is a scam. DO NOT ORDER HERE! You will pay but never receive anything. Read the many 1 star comments.
Excelent product
Excelent product
I love this thanks
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