UPDATE!!!! Denise for diamond CBD also their other company CBD MALL made it right and sent me my order she was top notch and handled it quickly even sent it ups 2nd day air. I tried their 7-hydroxy an... See more
Company replied
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America's most trusted CBD Oil manufacturer of hemp based CBD oils, CBD vape oil, CBD edibles, CBD gummies, CBD creams, and more. Hemp derived, all-natural CBD with no THC and independent 3rd party lab reports.
Griffin Road 3531, 33312, Fort Lauderdale, United States
Replied to 91% of negative reviews
Typically replies within 1 week
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Placed an order next day received a voicemail and e-mail stating I had to e-mail my photo ID. This is not normal for a CBD company to ask for a emailed photo ID. I had ordered from many other companies without having to do so. My order was cancelled due to not sending my ID absolutely ridiculous.

Reply from Diamond CBD
Customer service is outstanding, thanks Elle! Great products and fast delivery.
I just want everyone to know product qualify out does many dispensaries!!
The customer service along with one on one contact out does it all
Elle is the best contact!!!
CBD creams truly perform
They are worth doing business
I have ordered from DiamondCBD for awhile, never had any issues. Diamond CBD started sending the 25 dollar gift card emails daily. I used the gift card. Then they send me more info like month later stating, don't lose your GC,.make sure you use the 25 dollar gift card..5.times a day...I use it to purchase a product. Diamond cancels it..without notifying the customer and then acts like I made the emails??? Doesn't make sense.. but use at your discretion .
Great product, great support staff. Always makes things right, when they're rarely wrong!
I had chronic tendinitis in both of my knees. I tried surgery and physical therapy neither helped. Once I found Diamond Cbd and used I became pain free within a week! Also has helped me with anxiety and sleep!
Top notch company rest assured they got your back here on flower and protecting your privacy I suggest you check them out they always have low prices sales and deal
They will make sure ur happy no matter what..Excellent quality and service to match.. 5 star forsure.
Best Customer Service Rep. by a mile!!! Thank you, Shari, for always handling my requests with professionalism! If any of the bosses are reading this.... Shari needs a raise! Believe me.... in a world full of terrible, customer service... She is like a breath of fresh air!!!!!
Had a small misunderstanding but the customer service is absolutely amazing and answered all of my questions. Usually the staff is a good indication of how products are going to be so I am excited for sure.
These guys are awesome. Purchasing was super easy the shipping is great and the customer service is amazing.
Just smoked my first one it's great better than the real D9 I smoked before. This was stronger so Thca works for me. Thanks will return for sure.
When I was diagnosed with chrons, my dr told me that RA was most likely going to be a symptom. He was right, unfortunately. He also told me about the medicinal properties and benefits of CBD products as specially pertaining to helping treat inflammation. That’s when I became a customer and wow what a difference it makes when I get severe flare up. On top of that, their CS is TOP NOTCH!!
Amazing products, and great customer service! Received my first order and one vape wouldn’t work and they shipped me a new one. Thank you because it was near $50.00. I will be buying more from this company!
Diamond has been amazing at helping me with Osteoarthritis. Today I had a problem with an order and they were so quick to help me. I cannot say enough about them.
I have had a very good experience with this company Diamond CBD they are great service and i get great beneficial experience with thier gummies..I dont mean just getting a buzz from them but they actually help with my Coginitive problems and everyday thinking though problems..I highly recommend this Company and thier products...
Very responsive customer service. They stand behind their "make it right" guarentee.
Shari helped me with an issue I had with a product. She is the epitome of customer care! She went above and beyond to resolve the issue and successfully did so beyond my expectations. Thank you, you’re the best!
Len
Great, quality products and amazing customer service! Always responsive and helpful!
Great customer service and answered all questions. Tasty products.With a detailed step by step delivery service that is very prompt it was at my doorstep in no time.Thanks again 👍
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