Ordered a sterling silver necklace from them with 4 names on a heart. Was unimpressed with engraving when received as could only just read names . Wore a few times before necklace started to tarnish a... See more
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Company details
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Premium fashion jewellery store. Discover our unique collection of necklaces, bracelets, rings, customized name pendants and many other jewellery...
Contact info
30 N Gould St Ste R, Sheridan, 82801, Wyoming, United States
- +1 307 217 8059
- support@diamofy.com
- diamofy.com
Replied to 2% of negative reviews
Typically replies within 24 hours
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The Worst!!!!!!!
This company should not be operating....promising refunds after months of chasing them olonly to be ignored!!!!! Shameful company. Do not buy anything from them. They won't reply to emails when it comes to asking for a refund but will quickly reply to a bad review post online. With lies too might I add. They haven't resolved my issue, they haven't sent a replacement and they certainly haven't refunded me..... All Lies.... Stay clear of this company guys.... honestly. Rebecca maybe you should reply to customers emails and not just bad reviews, that would be a start at least.

Reply from Diamofy
Placed my order on the 21st May
Placed my order on the 21st May, still not received as of today, 4th of June. No response to emails. Very poor customer service.
Lovely item
Lovely item. Really pleased with it.
You won't be disappointed
Refund my money - NO PRODUCT RECEIVED
I wanted to bring to your attention an ongoing issue I have been experiencing with a recent order I placed. I purchased a necklace and bracelet from both customized with four names each. Unfortunately, I have yet to receive either of the items.
I have been in contact with the company since early April regarding the missing items. Despite their assurance that the order was delivered, they provided me with tracking information indicating that the package was sent to Louisburg, NC, instead of my address here in Zebulon, NC. I have repeatedly explained this discrepancy to them, but they have been unhelpful in resolving the situation.
Great fit lovly bracelet…
So happy with bracelet .my first grandchildrens names on bracelet ...fits nice and comfortable thank you
Amazing
Amazing
Great turnaround and it turned out beautiful names are clear and beautiful
Placed order took weeks to arrive
Placed order took weeks to arrive. Disappointed with the colour very dull cheap silver nothing like the picture, the names on the necklace dark with tiny letters unable to read. Emailed this information took a
Couple more weeks to reply asked for photos which i sent, heard nothing since sent numerous emails for update. Recommend not to order from this company and they are based abroad.
Ordered a necklace for mothers day and…
Ordered a necklace for mothers day and it never arrived so got in contact and was told i will receive a refund as my order has been lost still no refund ive emailed but no reply. I ordered this the 18th of feb 2024 worst company ever

Reply from Diamofy
Great product
Ordering was easy and end product was simply beautiful 🤩

Reply from Diamofy
The necklace is lovely
The necklace is lovely. Nice quality and nicely packaged. Delivery time was good and good information from seller.

Reply from Diamofy
Neckalace broke within minutes
I just received my order. It did take ages, but it arrived. Put on the necklace and it literally broke within 20 minutes. I have sent an email regarding this, however, to have a necklace be of such bad quality that it breaks within minutes makes me think I should have chosen another supplier.

Reply from Diamofy
Ordered on 10th february
Ordered on 10th february, it's 7th march still haven't received. It says, delivery is 3-5 business days
I received my order
I received my order. Customer service was nice to answer my questions. This website it’s safe to buy anything you need. I loved my necklace Thank you

Reply from Diamofy

Reply from Diamofy
I ordered two necklaces and one…
I ordered two necklaces and one bracelet for gifts for my children, this was back in November 23 I have contacted the company by email and no response, tracking numbers say's delivered, this may be a spam company :-) very unhappy - even a response from 9 emails would have been ok.
Happy with the purchase
Lovely Gift
I ordered with my daughters name.It arrived in a small case and it’s so lovely.
The necklace I ordered for my daughter…
The necklace I ordered for my daughter was beautiful alot better than expected came in time for Xmas really quick delivery was really happy with post and necklace
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