Diakob Reviews 

104
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, clear communication, and supportive approach. Many highlight the team's helpfulness in guiding them and answering questions, making interactions pleasant and productive. The overall user experience and service are frequently described as smooth, straightforward, and rewarding, with problems effectively solved. Consumers frequently express satisfaction with the company's reliability and commitment to excellence, noting that promises are consistently kept. Reviewers appreciate the consistent quality of work and often express a strong desire for future collaboration, highlighting positive long-term partnerships.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, integrity, and... See more

User experience

Customers consistently report positive experiences with the user experience, often describing it as smooth... See more

Service

People report positive experiences with service, often highlighting exceptional service and fast responses to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mr. Raheel Khan was very professional and successful to work with. All questions and remarks were answered fast und speedy. I can recommend Raheel as a good partner to work with. Best Regards Mr. Uwe... See more

Rated 5 out of 5 stars

Hello I hope you're doing well. I’m writing to express my sincere gratitude for the opportunity to participate in the recent survey. I truly appreciated being involved and am thankful for... See more

Rated 5 out of 5 stars

I had a very positive first experience with Diakob, made possible by my contact Seemab. He was at all times professional, took great care in his communications and helped set me up for success, so my... See more


Company details

  1. #1 of 2 best companies in Information Service

Written by the company

DIAKOB is a boutique market research firm offering tailored recruitment and expert insights for qualitative and quantitative studies across global markets. We specialize in engaging hard-to-reach audiences through our expert network model and ensure all participants are fairly compensated for their time. For inquiries or collaboration, contact us at info@diakob.io.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(104)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovey experience

I did a quick interview with them and the experience was super easy! They worked with my busy schedule. The payment process was quick and very easy to access and more than comprable.

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Higly professional and well-organized interaction

I had an interview organized by Rabia Anum. It was very well organized, and the occasion was handled well. Interaction was highly professional, and we all went smoothly. Thanks, Rabia, I will be happy to interact with you again! Sincerely, Zaal Kokaia, Professor

20 October 2023
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Diakob.io. The topic was engaging and aligned with my interests, making the process enjoyable. The payment was punctual and hassle-free, although there is room for improvement in terms of speed. Overall, a positive experience with some potential for enhancement in payment efficiency.

31 October 2023
Unprompted review
Rated 1 out of 5 stars

Waste of time

I was invited to an online discussion by a Research Specialist on LinkedIn, with a fee involved. However, on the scheduled day, I received a barrage of emails from them, and to my surprise, they abruptly cancelled the meeting, blaming me.

This unprofessional behaviour raises concerns about time management and communication. Moreover, the situation makes me wonder if this might be a possible scam.

My advice: secure payment in advance before engaging with this company to avoid such issues and potential risks.

20 September 2023
Unprompted review
Diakob logo

Reply from Diakob

Hi Christian,

Thank you for your feedback, and we’re sorry to hear that your experience was not ideal.

Unfortunately, during the interview, your responses did not align with the information provided during the initial screening. To protect the integrity of the research and ensure data quality for our client, we had to end the session early. We understand this was frustrating and regret any inconvenience caused.

We take participant experience seriously and hope this clears up any misunderstanding. If you have further questions, feel free to reach out to us at info@diakob.io.

Rated 5 out of 5 stars

Fast and prompt

Fast and prompt. Meeting was arranged and took place with ease. Payment was received within guidance.

Happy to have worked with them and looking forward to more partnerships.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Good experience overall!

The host was good as was my overall experience. I also needed some support from diakob several weeks later and I got a friendly helpful response.

25 May 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

They do a good job of communicating expectations and setting up the calls.

I’ve participated in two projects and look forward to more in the future.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Enjoyed working with this team on a research interview. They were quick to set the interview up and very helpful along the way. Highly recommend.

31 March 2023
Unprompted review

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