order not delivered; I had to remind them several times before being cashed back
I ordered a cheap lamp (16 €), but after 10 days, they told me the order was delayed; then they proposed me to either wait, or get cashed back. I replied I wanted to be cashed back. It has been 1 month now, and no cash back, no more news. After leaving my comment on TrustPilot and reminding them about the cash-back, they finally cashed me back.

