Dysfunctional, Unprofessional, Lazy. My parcel was on hold on Clearance Event for 2+ days and nobody even bothered to get in touch with me to let me know about it. When I contacted them myself they sa... See more
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Unreliable, misleading and with ignorance expecting their customers to do their work instead of them. Avoid at all costs.
Bad and very expensive customer service. Extremely disappointed! Forgot an item in Slovenia, requested someone to drop the item on my behalf at the DHL collection point (44€ charged to send an item s... See more
The worst experience ever with courier services. A pick-up planned on Friday for express delivery on Monday. Package was not picked up, after "begging" to fulfill the service they arrived on Thursday... See more
Company details
- Courier Service
- Courier and Delivery Service
- Freight Forwarding Service
- Logistics Service
- Shipping Service
Written by the company
DHL je svetovni tržni vodja v logistični industriji. DHL zavezuje svoje strokovno znanje v mednarodnem paketnem, ekspresnem, zračnem in čezmorskem tovornem, cestnem in železniškem prevozu, v pogodbeni logistiki in mednarodni pošti svojim strankam.
Contact info
Slovenia
- dhl.si
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DHL Express Italy is the model of…
DHL Express Italy is the model of efficiency and professionalism. Every Italian company should mirror themselves after them. I ordered 2 packages from Amazon in the United States and DHL walked me through the entire customs process. They got our packages through customs without delay. They didn’t end up in the land of lost packages ie Italian Customs. The customer service was excellent. They answered multiple questions and all emails very quickly. Our packages even arrived 3 days early. I would recommend DHL Express Italy for anyone that wants packages from outside of Italy to actually arrive.
Absolute garbage delivery service
Absolute garbage delivery service, will not recommend DHL Express Italy be used for time sensitive deliveries in the future.
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