I placed an order for £134.00 worth of items on the 05th July 2021, and have had zero update since then! I have placed orders with companies previously that have taken months to come, so I assumed thi... See more
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I’ve bought from Dexter and Fox three, if not, four times now and can’t recommend them enough. Their products are well made, on trend, look exactly like they are advertised and are reasonably priced.... See more
I just came to know that they’re closed. I have gotten no communication whatsoever about this from the company after my £120+ Order in November. I’ve been chasing them about an update since then.... See more
Company replied
Brill customer service from Elliott through insta when I was asking him a thousand (annoying) questions! Everything arrived on time and was packaged nicely. I have already put more items into my... See more
Company details
Written by the company
Hi there, we have now closed. Please note orders before 10th December will be refunded for you :)
Contact info
United Kingdom
- dexterandfox.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Back again!
Had my eye on a few items so took advantage of the early Black Friday discount, quick dispatch and fantastic customer service from Elliot when asking for additional photos! Added a bit extra bits on my Christmas list from this lovely little shop.
Could Not Recommend
Edit: Thanks to Trustpilot for having integrity and verifying my review, despite the blatant attempt by Dexter & Fox to discredit it in the response below.
I would have to describe my experience with this company as unusual - and that's being kind. There was an apparent lack of candour and transparency in my interactions with customer service, and I'm not sure how any company could try to pass this off as acceptable professional conduct. I found the quality of the particular items I ordered lacking, but that's not to say there aren't quality items available. However, I've no interest in determining that, as I prefer dealing with reliable and reputable retailers.

Reply from closed
Very unprofessional
Very unprofessional, no response to any e-mails, no goods received!!! Will have to claim money back with my credit card company!!!!

Reply from closed
Great looking product & quick delivery
Great looking product, and quick delivery. Enjoyed using the website and found communication very good. Many Thanks.
Unprofessional
Unprofessional. Doesn’t send email confirmations, doesn’t send goods or dispatch info, doesn’t respond to email queries….if I don’t hear back soon I’m going to need to do a charge back with my credit card company. Wish I had listened to the reviews.

Reply from closed
Great quality products and fast…
Great quality products and fast delivery. Love all my items from Dexter and Fox

Reply from closed
Great product and service
Great product and service, very pleased indeed with my Bloomingville mugs.
Wave seagrass placemats
Bought the Wave seagrass placemats. The delivery was very quick and they look fantastic! Very pleased.

Reply from closed
I am in love with my handcrafted…
I am in love with my handcrafted Japanese ceramic jar from Dexter and Fox. It is beautiful and exactly as described on the website. Ordering was super easy and delivery was really quick. Would highly recommend this small business x
Absolutely love this brand
Absolutely love this brand! They have beautiful products and always arrive on time and we’ll presented. Customer service through Instagram always very responsive too.
Will be a repeat customer!
Thank you
@camillas_casa
Rectified quickly
Hadnt received my delivery which after addressing it has been rectified v quickly and I received an extra jar too. Lovely items look great in my kitchen
Beautiful products!
The website is very easy to navigate, with some beautiful items to look at. The salt and pepper set I ordered were delivered the following day and are gorgeous!!
Excellent service, thank you!!

Reply from closed
Very quick service
My order arrived very quickly and was well packaged. It is as it appeared on the website so my daughter, who I bought it for, should be very happy with it.
Excellent first time experience
Excellent first time experience! Delivery was quick and the item great quality! I would order from here again,
Amazing service
Amazing service! I absolutely love everything Dexter & Fox sell. I ordered a few items and they arrived within the 7 days. I love everything I ordered - the quality is great. Will definitely be buying again.
Gorgeous selection of products perfect…
Gorgeous selection of products perfect for a minimalist style.
Lovely item
Very pleased with the serve board. Well packaged & good communication. Would shop here again.
Everything packed well and arrived…
Everything packed well and arrived promptly
Fantastic!!
I have received absolutely top notch service from Elliott at Dexter and Fox!! I had a very large order in mind and I wanted to sample the product first in a couple of sizes and return what wasn't needed, this was all dealt with extermly efficiently. When I was ready to make my very large order I again couldn't fault the service or the product. Couldn't recommend enough.
Ordered something 2 weeks ago and still…
Ordered something 2 weeks ago and still hasn't dispatched. Getting worried now. Gonna report fraud to mastercard in the new few days if they don't send or refund.
Happy to change review if they get their act together.

Reply from closed
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