Been a long‑time user of Dext for years. It’s streamlined our workflows, improved accuracy across the practice, and removed more than 100 hours of manual processing for both our bookkeeping team and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Friendly, helpful support is always available when I need it. If something falls outside their scope, they’re equally great at directing me to the right person. Yasmin has been an excellent point of c... See more
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We have been using DEXT for a few years and find it saves an enourmous amount of time processing invoices and statements. When we changed the email address we did have an issue which was quickly reso... See more
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DEXT has been a game-changer for our team. Streamlining our credit card, petty cash reconciliation process, making our workflow far more efficient and less time-consuming. The connection between... See more
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Company details
About Dext
Written by the company
Dext is the bookkeeping automation platform that eliminates much of the manual drudge work that slows bookkeepers and accountants down. It slashes the time it takes to capture, code, publish and reconcile invoice and expense data. And it’s the only platform that combines Data Capture, Data Automation, Data Health and Practice Productivity, all in one place. Simply, it gives bookkeepers the tools they need to make their clients’ accounting effortless.
Trained on more than 320 million documents per year, Dext extracts financial data with 99.5% accuracy. We integrate with most major accounting packages and over 11,500 banks, suppliers and marketplaces worldwide. And to date, we’ve saved bookkeepers more than 35 million hours of manual data entry.
Dext is the number one bookkeeping automation provider, with over 11,500 partner firms and 700,000 business customers, along with recent award wins, including Small Business App of the Year at both the Xero Awards 2024 and the Xero Awards US 2024.
Contact info
Unit 1.2 Techspace Shoreditch, 25 Luke Street, EC2A 4DS, London, United Kingdom
- +44 (0)203 699 5005
- support@dext.com
- dext.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Working with Sara was amazing
Working with Sara was amazing! She heard what I was asking for and went above and beyond to make sure my need was met. It was a win-win for both Dext and me.
6 November 2025
Unprompted review
Reply from Dext
Thank you for taking the time to share this. Sara will really appreciate your comments, and we’ll make sure they reach her. If you need any further support, please feel free to get in touch.
Easy to use
Dext is very easy to use and being helpful for me to approve many invoices without using pen. It's not only that but it's efficient tool to archive invoices electrically so that we can search easier and faster.
26 November 2025
Unprompted review
Reply from Dext
Thank you for taking the time to leave a review. It’s good to know you find Dext efficient, and that the approval workflows are helping to streamline your day to day.
Mark has been very helpful and…
Mark has been very helpful and exceptional customer service
25 November 2025
Unprompted review
Reply from Dext
Thank you for taking the time to share your feedback. We’re pleased to know Mark was able to support you with exceptional service, and we will make sure your comments are passed on to him. If you need any further assistance, please feel free to get in touch.
A tool I simply cannot work without
“I’ve been using Dext for several years now, and it’s become a genuinely indispensable tool. Dext is like coffee for my accounting — I can’t function without it!”
20 November 2025
Unprompted review
Reply from Dext
Thank you for sticking with Dext over the years and for such a brilliant bit of feedback. Comparing it to coffee is high praise, and very much appreciated. If you ever have ideas on how we can make it even better, we’d love to hear them.
I had a small issue with the 2FA…
I had a small issue with the 2FA function having changed my contact number. The issue was resolved easily and quickly via email, the service and support was perfect. Thanks Ivaylo.
10 November 2025
Unprompted review
Reply from Dext
Thank you for sharing your experience. We’re pleased to hear that Ivaylo was able to help you regain access to your account. We’ll make sure he sees your kind words. If there’s anything else you need, feel free to reach out.
Found it easy to use when forwarding…
Found it easy to use when forwarding invoices
2 September 2025
Unprompted review
Reply from Dext
Appreciate you sharing your experience - it’s great to know things are running smoothly. Let us know if there’s ever anything we can help with.
helped me resolve my issue quickly and…
helped me resolve my issue quickly and easily
30 October 2025
Unprompted review
Reply from Dext
Thank you for your review. We’re pleased to hear our team could help promptly. If there’s anything else you need, feel free to reach out.
Reply from Dext
Thank you for the feedback. Our Support team will be glad to know their quick response made a difference. We appreciate you taking the time to share your experience.
Reply from Dext
Thanks for sharing! We’re really glad to hear Dext has helped simplify your workflow. Let us know if you ever have feedback or need support.
Fast and high quality service
28 October 2025
Unprompted review
Reply from Dext
We really appreciate your feedback. It’s great to hear things are working well for you. If you ever need any assistance, don’t hesitate to reach out.
Oval at Dext
Speaking to Ivaylo today he was extremely helpful and patient with me. Look forward to speaking with him again
23 October 2025
Unprompted review
Reply from Dext
Thank you for sharing your experience with our Support team. Ivaylo will be pleased to hear your kind words - we’ll make sure your feedback reaches him. Don’t hesitate to reach out if there’s anything else we can help with.
Very quick resolution of a bug
Issue with a country specific bug, where mauritius was recognized as a french accounting system. Which was incorrect. Now issue resolved less than a week
22 October 2025
Unprompted review
Reply from Dext
Thanks for taking the time to share your experience. We're glad to hear the issue was resolved quickly. If you ever run into anything else, feel free to reach out - we're always here to help!
2FA Issue
I recently got a new phone and could not log into my Dext as I could not get my 2FA code. My back up codes were also not working. I emailed for help and got a reply really quickly where the team disabled my 2FA so I could log in and reset it up on my new phone :)
21 October 2025
Unprompted review
Reply from Dext
Thanks for sharing your experience. We’re glad the team was able to help you get back into your account quickly, If you need anything else, just let us know.
Ivaylo was on to the issue from the…
Ivaylo was on to the issue from the start, and kept good communication once we got going after a wait of about 15mins, which enabled me to fetch Coffee Brownies and Biscoffs, to sustain the me on the Chat.
The log in issue was dealt with in a much more direct manner than I thought it would be, so I'm now up and running. Brilliant!
21 October 2025
Unprompted review
Reply from Dext
Thank you for your feedback. We’re pleased to hear the issue was resolved efficiently and that Ivaylo was able to assist you with clear communication throughout. If you need any further support, please don’t hesitate to reach out.
Fast response to my email
Fast response to my email, and got me back up and running.
15 October 2025
Unprompted review
Reply from Dext
Thanks for your feedback. We're glad to hear our Support team was able to help. If you run into anything else, feel free to get in touch.
Dext is the best receipt capture tool…
Dext is the best receipt capture tool on the market.
14 October 2025
Unprompted review
Reply from Dext
Thanks for the positive feedback - great to hear you’re enjoying Dext. If you ever need anything, just let us know.
Dext Changed my Life
Dext, you have changed my life! Your platform is so user friendly and saves me so much valuable time!
1 October 2025
Unprompted review
Reply from Dext
Thank you for the kind words. It’s great to know the platform is making your day-to-day work easier. If there’s ever anything you need, we’re here to help.
DEXT-Game Changer
DEXT has been a game-changer for our team. Streamlining our credit card, petty cash reconciliation process, making our workflow far more efficient and less time-consuming. The connection between DEXT and Quickbooks has streamlined our AP as well.
The app itself is incredibly user-friendly and perfect for our production crew who are constantly on the road. Being able to capture receipts on the go has greatly almost eliminated missing receipts.
One of the things we value most is how open the DEXT team is to feedback—they truly listen and are always willing to try new things to improve the experience.
Highly recommend!
2 May 2025
Unprompted review
Reply from Dext
Thanks for the review, David. Great to hear that Dext has helped streamline your workflow and reduce missing receipts, especially for your team on the move. If you have any suggestions or feedback down the line, feel free to reach out.
Dext offers great support and is…
Dext offers great support and is incredibly easy to use, making the startup process smooth and efficient. Its seamless integration with Xero is a real time saver. Uploading receipts is straightforward, and the system does an excellent job of identifying who each receipt belongs to and which account it should be applied to. Overall, it's a powerful tool that simplifies financial admin.
30 September 2025
Unprompted review
Reply from Dext
Thank you for the thoughtful review. Sounds like everything’s running smoothly on your end, which is exactly what we’re aiming for. If you ever need anything, feel free to reach out.
Ivaylo
Ivaylo, from Dext Technical Support Team dealt with my query, very efficiently and was able to help me solve my problem.
30 September 2025
Unprompted review
Reply from Dext
Thanks for taking the time to leave a review. Ivaylo will be pleased to know his support made a difference and helped resolve your issue efficiently. If you need anything else, don’t hesitate to reach out.
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