Deximu Reviews 63

On checking my bank account recently, I noticed two payments (which I had not authorised) to a company called Deximu for £39.99 each.
I looked on Trustpilot and saw that other people had been “signed up “for a subscription which they had not agreed to. I contacted my bank and they were brilliant. We worked out that I had used my phone to pay for parking at the Eastbourne air show using a QR code. This appears to have been the source of the“agreement” to subscribe monthly.
They refunded my money and said they will investigate. However, apparently this is a very common way of scamming people and getting their money, a practice which should be illegal if it isn’t so already.Needless to say I won’t be using QR codes again in any location. If you were at the Eastbourne air show, I would urge you to check your bank accounts as I’m sure that many other people were caught out in the same way.

This company has twice taken £39.99 from my cash card without my permission, the charge appearing on my transactions without any action on my part. I contacted their customer services and they cancelled the “subscription” which I had never asked for and refunded the most recent payment. They are since refusing to make any further refund, quoting their terms and conditions.

Ripped me off for £150 don't even know what was purchased had to cancel my card. No contact number or email address. Please do not get involved with this company

The only thing I can think of is a swimming costume I bought online recently. I have now had two lots of £39.99 come out of my account to DEXIMU I contacted Halifax and they said it cannot be classed as fraud because I authorised unknowingly a payment to a company called GLOBAL SOLUTIONS DIRECT (another scam company) I tried to explain that I’ve never heard of the company and do not know how this has happened and they somehow sneakily got my bank details she wouldn’t have any of it. I have had to cancel my card and online payments are frozen. I contacted DEXIMU and they said they couldn’t find me on their system unless I send in ten digits of my bank card. Today they said I have subscribed to a site called NEVTRIX never heard of them either. Another scam
Very disappointed with Halifax

They've stolen £39.99 from my Lloyds business account. I'm chasing this up. This is an absolute disgrace. They are based in Reykjavik (allegedly) but their WHO IS data is 'redacted for privacy'. The phone number which is +3544212434 is not redacted. Scammers

I have never even heard of this company never mind subscribed to it , twice they have tried taking £ 39.99 out of my account.

This company have now taken two lots of £39.99 from my account and I've never even heard of them. Trying to get hold of someone to try and stop the direct debit but am struggling to actually talk to a person with the bank. Pretty sure this is from when I tried to pay for parking on a Ring Go app. Be careful

These lowlife skanks have taken 2 lots of £39.99. Never heard of them until now! FUMING. bank going to refund me but the inconvenience has my blood boiling 😡

I'm a 62 year old grandmother,I never subscribed to DEXIMU.COM twice now they have took 39.99 out of my account,I can't seem to stop them ,I can't find away to unsubscribe to this company that I'm suppose to subscribe to,I'm disabled and vulnerable ,I just can't stop them I don't know what to do

I was trying to set up a blink doorbell and was hijacked by this place for £39.99 a month. Luckily my bank caught it.

I was setting up the APCOA parking app on my phone.

Deximu had inserted a rogue link to themselves so the credit card details and set up I completed were routed to Deximu instead of APCOA.

First warning I got was Deximu testing a £0.01 withdrawal from my credit card. Never heard of them. More searching showed I'd signed up for a £39.99 charge every 28 days.

There was an email from Deximu in my spam mailbox.

I replied to info at Deximu.com that I had never wanted this account and to close it immediately, which happily they did.

Note that Deximu only offer a 3 day cooling off period, in breach of UK law (14 days minimum for online). The aim is to trap people into charges from day 4.

The £39.99 per month app 'piggyback' scam is used under different scam site names, but near identical to Deximu in format.

Cancelled my credit card immediately. Reported as fraud.

Company have taken £39.99 out of my account without my authorisation only contact details have for them is an email address does anyone have a phone number for them?

Beware of this company. I just noticed 0.01p was taken out of my account. I immediately knew this is trick fraudsters use to check if there is sufficient balance in the account. Fortunately, I had minimum balance. I called the bank immediately and blocked this company. Even though, I did scan some QR codes, but I do not save my bank details in the mobile. Not sure, how they got hold of my card details???

Taking money from us when we haven't signed up for anything. The first time I didn't notice because we were preparing for a holiday but then there were two amounts on the same statement. So, straight onto the bank and going through the faff of claiming the money back and blocking the company. Not sure how I can unsubscribe as I don't have an account.

This company took 29.99 from my account last month, I did not notice as I had purchased a phone case which was about that amount and I thought it was the phone shop. I became aware when they requested the money this month again!! So I contacted the bank, they asked me to wait for the transaction to go through as I cannot appeal it in pending and they will try and get my money back. How they got into my account I do not know.

If you don't notice, you could be paying this for years.

I had the same problem after using a QR code at a family adventure park to order food. No idea how this company got my bank details as I'm always super vigilant. Still not sure what the company actually does!
Luckily for me it's the end of the month so my available funds were less than £39.99.
I cancelled future payments in my banking app.
I tried to access my info on deximu and was unable to login. Obviously as I had not created an account with them but found a quick way to stop these payments.

Go onto deximu.com. Then into their menu, then FAQs.
From there you will be able to cancel the erroneous subscription.

I hope this helps.

Had 39.99 taken from my debit account recently. I'm in my on line banking daily so noticed it immediately. Rang the bank to query it to be told they had messaged me asking if I recognised these transactions which had been requested by Deximu.com on several occasions! I missed this message sent once only! They apparently blocked it for a month THEN let them take the money. I had no idea this was going on. Very upset with my bank just because I'd missed one warning message! Bank apologised and it required new card etc. Still not sure how it happened but others here have good probable causes but I can't figure out how it happened in the first place. Fully refunded though thankfully

An amount of £39.99 suddenly appeared on my

£39.99 was taken out of my account today by this company. DEXIMU.COM. I have no idea who they are. This kind of thing should be illegal. Contact my bank straight away. As its still pending. Said there's nothing they can do until it completed. Absolutely joke. People beware.

I bought something on the internet in July and somehow it seems I had signed up for deximu.com for a £39.99 monthly subscription. This was not obvious and I did not immediately realise and £39.99 was taken.
I got a reminder they were taking the next subscription on 18th August but my gmail account kindly put it into the spam folder and I did not see it.
Fortunately my cc provider checked with me and it is now blocked.
SURELY THIS IS FRAUDALENT AND NEEDS TO BE STOPPED