devonselfstorage.com Reviews 

This is the worst storage unit company EVER!!!!! They r soo sloppy with with how the conduct business, and also two sided..🤣and god forbid u give any type of slight attitude towards Christine (the so called manager🤣)because shes quick to say she feels threatened 🤦‍♂️🤣. And she is so quick to contact TOM (the so called regional manager 🤣) to complain to bout feeling under pressure, cuz I ask her policy questions she cant answer 🤣 and yes I am putting thier names on here because after "MR. JASON" (which im assuming is the owner or whatever) wants to call and talk bout trespassing🤣yet got the belongings we was told to come get🤣🤦‍♂️so why say threaten trespassing law into affect when i have no reason to come there anymore🤦‍♂️🤣🤣guess to him thought was prooving a point...And I hope that u all reading this corporate devon self storage because ya employees are a joke in how they professionally handle themselves under pressure, which says alot about u as a whole.

Do some research before trusting this company with anything important. Don't just look at reviews for this particular location — look at reviews and complaints involving Devon Self Storage facilities in other states as well. You'll find recurring complaints involving burglaries, security problems and customers reporting issues with surveillance footage after their belongings were stolen.
Seeing similar complaints associated with different locations raises serious questions. Customers are paying a storage company specifically because they expect their property to be reasonably secure, and when something goes wrong, functioning security measures and surveillance can be extremely important.
I strongly recommend researching this company beyond the overall star rating before signing a rental agreement. Read the negative reviews, search for reports of theft and burglary at different Devon locations, and pay particular attention to what customers say happened AFTER their units were broken into.
If you're storing anything valuable, sentimental or necessary for your livelihood, I would choose a different storage company. There are too many alternatives available to take this kind of risk.

DEVON STORAGE IS THE PLACE TO GO IF YOU LOVE TO BE OVER CHARGED AND YOUR ITEMS STOLEN DO NOT EVER!!!! DO BUSINESS WITH DEVON STORAGE. GO WITH UHAUL, they treat their customers so much better.
Devon Storage are like thugs hiding in trenches.
My 85 year old has had been a customer since 2014. From 2014 until 2025, they charged her full price for storage unit and she was supposed to be paying a Senior citizen discount.
If you think you are going to reach upper management forget about. Even the store managers can't communicate with them other email. Kevin Nitzberg is the founder of Devon and he monster like
The Inland Real Estate Group of companies Inc. They sit back and get rich off people they don't care about anything, but making their pockets fatter off stolen money, In this case they over charged an 80 year DISABLED VETERAN. NOT ONLY DID THEY OVERCHARGE HER 12 YEARS BUT THEY TOOK A 200 DOLLAR MONEY ORDER FROM HER AND I FOUND OUT THROUGH THE MONEY ORDER VENDOR they cashed her money order and deposited in their bank and they refuse to give her stolen money. Imagine stealing from a disabled veteran and then walk around carrying yourselves like a great successful company and then you find out they are nothing more than a thieving den of snakes. Don't bother to call the BBB or any another company that handles fraudulent companies like Devon storage, they never answer the companies, they hide in their trenches, steal your money, and get richer and richer off ill gotten. gains. And not only that they hire managers and staff who steal from the customers. A manager told that they had to fire everyone in that store because they were they stealing people's items from storage and are charging 400 dollar lien fees if you are 1 ONE month late on a payment. These are role models for the Mafia
DO NOT USE DEVON STORAGE. UHAUL IS a much better competitor. They are honest and try to work with you. Trust me. Don't EVER do business with this company stealing money from a disabled veteran is absolutely DISGUSTING. And after over charging her storage fees for 12 years the had the nerve to charge her 400 dollars for being one month behind in fees and then steal her 200 dollar money orders. I don't even rate them at 1 star, they are negative 10,000. Trust me go with Uhaul. Devon will steal your money at any cost!!!

They bought Extra Storage (previously Life Storage - the problem started when they owned it - which had been bought by Extra Storage) effective 5/1/24. I was in the office that week when someone from corporate was there, showed them photos of the thermostat, he went with me to that building, notified corporate, a vice president of corporate was in that building the next day. IT IS NOW 47 DAYS LATER and all they have done is pull out the old A/C. Nothing else has been done and it is over 90 degrees in there. This is the deep south with record high temperatures. We have not been given a discount for paying for non-climate control storage. We have not been refunded the difference. No one seems to know when it will be fixed each time I ask as locally they have not been told (another set of units in town also have no climate control on two of the floors - they are having the same problem there). USE AT YOUR OWN RISK.

UPDATE: In their reply they claim their team has tried to reach me. Really? No one has called, emailed, etc. and from this post here they don't even know who I am. Again evidence of an unethical company.