Excellent professional service from a good local cycle shop. Good communication from online staff. Only downside is more TNT than the shop, but when I spend £1700 I really expect free postage, yes I... See more
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See what reviewers are saying
Bought Genesis carbon forks, £50 less than anywhere else. Good communications and delivered by TNT, two working days after ordering. Parcel left exactly where I asked them to leave it whilst I was not... See more
My sons electric scooter arrived after just 3 days, he was so happy with it but disappointed it arrived scratched. After emailing Soanes a partial refund was offered which my son accepted. Communicat... See more
These guys are great. They've looked after our family's MTBs for a few years and always give good service. Recently had to swap out a shifter they had fitted previously which inexplicably broke after... See more
Company details
Written by the company
Soanes Cycles is a family run cycling shop based in Colyton, Devon. Established over 100 years ago. We sell all types of new & used bikes.
Contact info
Soanes Cycles, EX24 6JX, Colyton, United Kingdom
- 01297552308
- soanes@devoncycles.co.uk
- devoncycles.co.uk
4.9
Excellent
193 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Very helpful with advice
Very helpful with advice, great price, would definitely recommend.
12 April 2022
53t FSA chainring purchase
I contacted the seller to make enquiries about the suitability of the item for my bicycle. Seller was helpful and made a competitive price offer that was accepted. The item was sent quickly.
2 April 2022
Impressed with fast delivery
13 March 2022
Friendly local bike shop
Fast & friendly response to a quration I had. Excellent prices and speedy delivery. Fantastic (not so) local bike shop!
13 March 2022
Prompt service
Prompt service: faultless!
Only criticism would be: evidence of very slight soiling to product packaging. Had this been for a gift then I’d be uncomfortable passing on.
Sorry but this is an honest personal assessment.
11 February 2022
Top service.
Goods exactly as described. Prompt delivery with full tracking details. Top service.
29 January 2022
Fast Dispatch and Delivery
Dispatch and Delivery was faster than anticipated. Pleased with item too.
26 January 2022
Asked to review something that hasn’t…
Asked to review something that hasn’t arrived yet!
21 January 2022
Reply from Soanes Cycles
Sorry to hear your item hasn’t arrived yet! I’ve just checked the tracking and it does appear something is up with the shipping. I’ll contact Hermes and get back to you via email! (It’s easier for us to contact via email than reviews).
Very Good
Fast delivery and communication, with exceptional customer service. Thoroughly recommended and wouldn't hesitate to use again.
16 January 2022
Accurate description and efficient delivery
The item was NOS, exactly as described (all dimensions correct) and arrived within the predicted time. I've never used Soanes Cycles previously but I'll be only too happy to return.
13 January 2022
Fantastic service
Fantastic service. Contacted myself to advise me I had ordered wrong fork for my frame which was totally my fault. Very kindly cancelled order for fork and immediately refunded me. Very kind
.
Frame arrived promptly and is exactly what I wanted at a great price.
Thanks again. Sean McDonald
8 January 2022
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