Deva Travel Reviews 25

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The staff at Deva Travel are knowledgeable, helpful, professional and friendly. They take the hard work out of holiday planning and admin!

Rated 5 out of 5 stars

Everyone at Deva Travel Chester are polite, professional and efficient. Ryan, who dealt with both our trips this year is an excellent communicator with sound advise who made sure we were well prepared... See more

Company replied

Rated 5 out of 5 stars

Just about to embark on a long journey to Singapore and Malaysia, booked through Deva. Had to make changes after booking due to the wedding we are attending moving dates and location - I know! Ryan ju... See more

Rated 5 out of 5 stars

Deva have always provided great service, even over the difficult years due to Covid Emma went well beyond what I would have expected to get us back from the USA when everything shut down. All staff a... See more

Company details

  1. Travel Agency

Written by the company

Renowned as ‘the travelled agents’, Deva Travel is a multi-award-winning travel agency with first-hand knowledge and experience of a breadth of destinations. Priding themselves on the bespoke service they deliver to their clients, the Deva Travel team go above and beyond to create the best holiday experiences possible.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Everyone at Deva Travel Chester are polite, professional and efficient. Ryan, who dealt with both our trips this year is an excellent communicator with sound advise who made sure we were well prepared. Thank you Ryan, and all at Deva

12 November 2025
Unprompted review
Deva Travel logo

Reply from Deva Travel

Dear Tom,
Thank you so much for your complimentary review. I hope we have the opportunity to take care of your future holiday plans.
Best wishes
Gemma - Customer Resolutions

Rated 5 out of 5 stars

Deva travel

Deva travel
5 STAR
Customer service
Experts at the top
Of there industry
Thanks for all my
Great holidays

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Delighted with Deva Travel!

We are always so pleased with the help and guidance from Helen at Deva Travel. She is knowledgeable, responsive and keeps in contact with us. We would not arrange any trip without her expertise.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

America Trip

America Trip
Excellent service and no pressure Very professional and nothing too much trouble Will use Deva again Many thanks

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Superb Travel Agent

We have used Deva Travel for 10+ years and have never had a problem, with any holiday arrangements. We have been to many places around the world, booking our own memories.
Even during Covid, where we were stuck in the USA Deva stayed in touch and after 3 weeks managed to get us back to the UK.

27 January 2024
Unprompted review
Rated 5 out of 5 stars

Just about to embark on a long journey…

Just about to embark on a long journey to Singapore and Malaysia, booked through Deva. Had to make changes after booking due to the wedding we are attending moving dates and location - I know! Ryan just took it all in his stride and has been informative throughout the booking and adjustments. Very impressed.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

Deva always provides excellent service

Deva always provides excellent service, ensuring that the deal is good both in terms of price and quality. They always ask for feedback to ensure they can continue to provide an excellent service to all their customers

15 March 2024
Unprompted review
Rated 5 out of 5 stars

The staff at Deva Travel are always helpful and thorough.

The staff at Deva Travel are always friendly, knowledgeable and helpful. The whole experience from early planning through booking to travelling to post trip review is managed and organised so that everything runs as smoothly as possible. We have benefitted from the experience and care greatly and will be back for our next trip!

10 March 2024
Unprompted review
Rated 5 out of 5 stars

Teamwork greatly appreciated

I would like to acknowledge Caroline for her wonderful service and great assistance. This is the second time i booked flights with Caroline and she has been exceptional regarding date search and affordability. Her recommendations has been truly helpful as well as her patience with my ever changeing mind on periods of travel.
I also wish to say thank you to Ryan who has also given genuinely of himself especially holding flights until i got my newborn's passort to travel.
Lovely teamwork and professionalism at Deva Travels with warm spirited and kind staff. Please maintain the awesome service and i do look forward to future travels with the agency.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Deva have always provided great…

Deva have always provided great service, even over the difficult years due to Covid Emma went well beyond what I would have expected to get us back from the USA when everything shut down.
All staff at Deva that I have delt with have always been very supportive.

19 January 2023
Unprompted review
Rated 5 out of 5 stars

Helen is so professional and extremely…

Helen is so professional and extremely helpful.
She always makes sure that everything is sorted out to the last detail with our holidays.
Although I’m sure I’m a pest at times with so many questions she always smiles and makes sure I’m happy before I leave
I will recommend Deva Travel to any travelers

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Always helpful and knowledgable

Always helpful and knowledgable, having used them for several years we wouldn't go anywhere else. Last year they helped with an online continental covid pass, this year they helped with an online passport renewal, in addition to booking a city break. Nothing is too much trouble.

3 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Amanda was brilliant! I’d been tying myself in knots trying to sort out all the different bits of a holiday and a friend recommended Deva Travel. After a short time with Amanda it was all sorted - completely stress free and at a decent price! Well worth using Deva Travel. Thank you.

29 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look