Booked online for Canning town. On arrival postcode takes you to Morrisons car park. Spent an hour driving and on foot going up and down the road in and out every exit vehicle and pedestrians there... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Straight and forward platform to use been using them for a while now worth the amount and quality
I've been using DesParking for my trips to Westminster, and it's fantastic. The app is user-friendly, and the parking spots are always in prime locations. The security is top-notch, so i never worry a... See more
Company replied
I love using DesParking whenever I'm heading to soho. The booking process is quick and easy, and the sports are always in great locations close to where I need to be. It's made my evenings out much mo... See more
Company replied
People also looked at
Shoreditch
Parking in Shoreditch has never been easier thanks to DesParking. it's so convenient to have a reserved spot waiting for me, especially in such a busy area. The prices are reasonable, and the service is reliable. Definitely my go-to for parking in London!
20 July 2024
Reply from Unknown page
Thank you for your feedback, we hope to see you again soon.
Westminster
I've been using DesParking for my trips to Westminster, and it's fantastic. The app is user-friendly, and the parking spots are always in prime locations. The security is top-notch, so i never worry about my car. it's made my visits to central London much more steress-free
20 July 2024
Reply from Unknown page
Thank you for your feedback.
SCAM
Paid for time to park in a spot but then received a parking fine a week later meaning they did not register my vehicle. Went to contact customer service to no answer on the phone and a dodgy email address where the message did not send. Do not purchase parking from this company whatsoever
12 July 2024
Unprompted review
Reply from Unknown page
Thanks for your fake review we have been made aware of what you do, we have had no record or contact from anyone with your details or information if not we would have dealt with it immediately and made sure we could help.
We also have seen the other fake reviews you have left with the same accounts.
Thanks for your time we hope you have a nice day.
If you require any further assistance contact us on support@desparking.uk
The services and the parking services…
The services and the parking services were great. You should book your parking space on their website.
2 July 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback!
Camden
DesParking in Camden a lifesaver! I frequently visit Camden Market, and finding a spot here used to be a nightmare. With DesParking, I can easily book a space in advance, and it's always ready when I arrive. The convenience and peace of mind are unbeatable. Highly recommended!
19 July 2024
Reply from Unknown page
Thank you for your feedback. We hope to see you again soon.
Perfect for City Parking
Finding parking in the city used to be a nightmare, but DesiParking has made it a breeze. I can book a spot in advance and know that I'll have a guaranteed space waiting for me. It takes the stress out of driving downtown, and I love the convenience. DesiParking is a game-changer for urban drivers.
17 July 2024
Reply from Unknown page
Thank you for your feedback! We are called DesParking you might want to make a correction.
Have a nice day!
Great Customer Service
DesParking has excellent customer service. I had an issue with my booking last week, and their support team was quick to resolve it. They were friendly, professional and made sure I was satisfied with the outcome. It's rare to find such dedicated support these days. Kudos to the DesiParking team!
17 July 2024
Reply from Unknown page
Thank you for your feedback. Hope you we met your standards and we hope you use us again.
Affordable and safe parking
I've been using Desparking for a few monthsnow, and it's saved me a lot of money compared to traditional parking garages. The sports are always well-maintained and in safe areas. Plus, the detailed descriptions and photos help me know exactly where I'm parking. I'ts a fantastic service!
17 July 2024
Reply from Unknown page
Thank you for your feedback.
Convenient and Easy to use
I recently started using DesParking, and i Couldn't be happier with the experience. The app is incredibly used-friendly, and i can find parking sports in my area. The booking process is seamless, and I've never had an issue with my reservations. Highly recommend it to anyone looking for a reliable parking solution
17 July 2024
Reply from Unknown page
Thank you for your feedback! We hope to see you again soon.
Amazing space to park my car anytime of…
Amazing space to park my car anytime of the day.
13 July 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback! We're delighted to hear that our parking space meets your needs at any time of the day.
Paid for parking in Canary Wharf Byng…
Paid for parking in Canary Wharf Byng Street, found the parking closed.
Customer Service impossible to reach - they reply with a standard message saying "we are investigating" even after months and refuse to refund.
Awful experience
8 June 2024
Unprompted review
Reply from Unknown page
Dear Piero,
We're sincerely sorry to hear about your recent experience with DesParking. We strive to provide reliable and convenient parking solutions.
We understand your frustration with the closed parking location and the difficulty reaching our customer service team. This is not the level of service we aim to provide. Please allow us to address this issue promptly. Could you please provide us with your booking details so we can expedite the investigation and resolve this matter to your satisfaction, including processing a refund?
Your feedback is invaluable, and we are committed to improving our service. We appreciate your patience and hope to restore your trust in DesParking.
Best regards,
DesParking Customer Support
Very Upset and annoyed
Paid for parking in Canary Wharf parked in the car park from the picture on the website however I recieved a £60 parking fine from National Parking Control.
Not a happy customer and will not use them again.
28 June 2024
Unprompted review
Reply from Unknown page
We regret to inform you that you parked in the incorrect space in Canary Wharf. Our esteemed hosts provide several designated parking areas for our guests around the Canary Wharf area which you did not go to the correct parking.
Unfortunately, despite clear instructions and guidance on where to park, the fine was issued because the proper parking area was not utilised and instructions were not followed by yourselves after being given multiple clear instructions on where to park.
We apologise for any inconvenience this may have caused.
Should you require further assistance, please feel free to contact us at:
support@desparking.uk
Impossible to find
Booked online for Canning town. On arrival postcode takes you to Morrisons car park. Spent an hour driving and on foot going up and down the road in and out every exit vehicle and pedestrians there is no signs anywhere indicating where to go. Only for other companies pay to park by phone.
No answer on any of the contact information on the website. No security staff anywhere. Ended up having to pay again with the other companies who had signs up.
Desparking refused refund despite of this.
Do not use scam company.
7 July 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback Claire Dann. We would like to clarify that the booking you made was for the Morrisons car park, which includes a residential side clearly indicated in the instructions and on Google Maps. The address, as listed online, is 99 Rathbone Street, leading directly to the Morrisons car park.
It appears there is a contradiction in your statement. You mentioned parking in the correct place but then chose to pay again unnecessarily. This decision is perplexing, as our instructions clearly detail the correct parking location.
We regret to hear about your dissatisfaction and the reported rude experience with our customer service team. Our records show that you were repeatedly informed of being in the correct parking area.
We aim to provide clear directions and effective customer service, and we apologise for any inconvenience you faced. If you require further assistance or clarification, please do not hesitate to contact us at: support@desparking.uk
The most simple parking platform I have…
The most simple parking platform I have used so far
16 June 2024
Unprompted review
Reply from Unknown page
Thank you for your feedback!
The service Des Parking provides is…
The service Des Parking provides is where personal meets professional with an face to face showing of the spots available and garages best suited to your vehicles, even happy to help when you moan because your car to big for the parking space selected Des still happily showed me other better choices, so fantastic service great parking spots and looks after his customers.
31 May 2024
Unprompted review
The car park is safe, clean and excellent customer service
The car park is clean, safe ,excellent customer service and I would recommend it.
25 May 2024
Unprompted review
Perfect spot
Perfect spot, went to do what I needed to do and got back to my car safe and sound, thank you desParking.
26 May 2024
Unprompted review
Very quick and easy to access
Very quick and easy to access. Very professional.
25 May 2024
Unprompted review
Amazing Customer Service
nice customer service and a simple platform, would highly recommend
27 May 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.