Delivery took a week ... with conflicting messages about when and how delivery would happen ... obviously not D&D's fault; it's just difficult to send packages from Britain to Europe these days and I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would have been better to make it obvious I was buying Pointelle shorts only rather than a set of top & shorts that I thought I’d bought. My partner was disappointed when it arrived so had to buy the... See more
Company replied
Absolutely love the latest pyjamas addition to my D&D’s collection ♥️ The linen is beautifully soft & the design a striking collage 😍 All my D&D’s are cherished & without doubt perfect to live... See more
Company replied
I already had a dressing gown before receiving this latest item 'Loxodonta Print Chambray/red boxy top. I love the soft cotton material, beautiful colours and print. Also the fit and design is perfec... See more
Company replied
Company details
About Desmond & Dempsey
Written by the company
We make fancy pyjamas. But proper ones, you know? Hand-painted prints. Fine cotton. A tuxedo of leisure, if you will. A uniform to celebrate life at home.
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
Desmond & Dempsey
Written by the company
- 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
- We always want our PJs to offer a sense of cosiness and ease, but this year—of all years—we want to take things up a notch. We believe that proper pyjamas are what butter is to toast. A way of turning something quite ordinary into something quite magical. We've been making fancy pyjamas since 2014. Our latest collection, LoveSleeps, has just launched. A collection that was inspired by a Monastery and a Temple, on an island off the coast of Naples - Ischia. Joel and Molly, visited in August 2024 for a long weekend and were so moved by the space, by the quiet and creativity that came from rest that our studio has created not only a new seasonal collection, but a new chapter and calling card for D&D: “and on the seventh day there was rest”. The collection pays ode to the heavenly parts of rest. The freedom it allows our minds. It’s also an homage to the summer days that we pray last forever but eventually become a dream. 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
Monogramming & Gift Wrapping On The House.
A personal touch (literally).
We offer free monogramming for all. Initials, emblazoned across a pocket. A practical, no nonsense luxury. Whether you’re buying for yourself, your crew, your mate, your man, your mother, if a bigger power move exists, we’re yet to hear of it.
Our pyjamas come in a rather splendid box covered in leopards, secured in tissue with a free Sunday Paper to dive into.
Contact info
London, United Kingdom
- +44 (0)20 3925 3956.
- customercare@desmondanddempsey.com
- desmondanddempsey.com
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worth every penny
I wasn’t convinced I needed to spend that on some pyjamas but oh my word they’re worth every penny. Light, beautifully made, so pretty and comfortable. Definitely be buying more!
11 May 2026
Reply from Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to write us a review.
We are so delighted to hear that you love your D&D's and our team was able to help you with your order. Your feedback means so much to us, so, thank you!😊
Hope to see you back soon.
With Great Care,
Team D&D xx
Reply from Desmond & Dempsey
Hi Jack,
Thanks so much for taking out the time to write us a review.
Nothing makes us more happy than this as we put in a lot of effort into making these quality pieces for your leisure.
Hope to see you back for more soon.
Take Care,
Team D&D x
It will quickly become the most favorite dressing at home. Excellent in every detail.
The print is the most attractive I have ever seen in my entire life. Frankfully speaking, due to the high price, I kept postponing this purchase for over a year. Finally, I decided to buy as my sister-in-law has the same for ages. Whenever I saw her in this print and fabric choice, I was so in love with the product. Now, when I finally have it, I don't want to wear anything else at night and would like to wear it at home all the time.
27 April 2026
Reply from Desmond & Dempsey
Dear Yana,
Thanks so much for taking out the time to write us a review.
Nothing makes us more happy than this as we put in a lot of effort into making these quality pieces for your leisure. We are so lad you treated yourself to some D&D's, you deserve some rest!
Happy Lounging! xx
Take Care,
Team D&D x
Love my lilac pyjamas
27 April 2026
Reply from Desmond & Dempsey
Dear Tracey,
Thanks so much for taking out the time to write us a review!
We are so delighted to hear this. Thanks so much!
Hope you get lots of dreamy sleeps and comfort. x
Take Care,
Team D&D x
Good.
Good website, had a slight problem ordering online, the payment wouldn’t go through and had to try several times before it worked.
Delivered within a week. Happy with my purchase. Thank you
8 May 2026
Reply from Desmond & Dempsey
Hi there,
Thank you for taking out the time and writing us such a lovely review.
We are so glad to hear this as we put in a lot of effort and love into creating and packing these pieces for you. Sorry to hear about your trouble with the website, please do reach out to us if this happens again.
Hope your D&D's keep you warm.
Take care,
The D&D Team x
Product is good quality fabric.
8 May 2026
Reply from Desmond & Dempsey
Dear Katalin,
Thanks so much for taking out the time to write us a review!
We are so delighted to hear this. Thanks so much!
Take Care,
Team D&D x
Prompt customer service responses
Prompt customer service responses. Made an effort to explain things and ensure I was happy as a first time customer. After looking at many silk pyjamas from different brands I finally chose D&D cotton over them all. Thanks!
14 May 2026
Unprompted review
Reply from Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to write us a review.
We are so delighted to hear that our team was able to help you with your order. Your feedback means so much to us, so, thank you!😊
Welcome to the D&D family! Hope to see you back soon. x
With Great Care,
Team D&D xx
Love products do better with your customers
I love this company’s products. But their customer service could be better. And the pricing for their products is different all over the place. Whether it’s from their website., a department store, Amazon. They really need to get it together. Which is a shame because as I began, I love their products.
2 April 2026
Reply from Desmond & Dempsey
Hi Kathryn,
Thanks for taking out time to leave us a review.
We are glad to hear that you love your D&D's. We can see our team has supported you with your queries within the promised timeframe. Please note; Amazon and other retailers are separate companies form us and their pricing may vary.
Please do reach out to us at Customercare@desmondanddempsey.com as we'd love to understand more about your experience to make improvements.
Take Care,
Team D&D
Lived up to the hype
I have eyed up Desmond & Dempsey items for years. YEARS!
Every sale, I’ve ummed and ahhed over whether I can justify spending ‘that much’ on nightwear… while I loved their dressing gowns, I have never been a dressing gown person. Any I’ve ever bought have always ended up scrunched up in a corner and forgotten about after a couple of wears.
This spring, I finally took the plunge and bought myself a dressing gown and nightie, and my other half a dressing gown: they were so, so worth it
The dressing gowns are perfect - so comfy and cosy and they just feel sturdy and well made. We spend our evenings and weekends practically living in them, and no signs of wear so far. I haven’t used the nightie much yet, but I’m sure I will once the nights get warmer
So glad I bit the bullet. I’ll definitely be back for pjs - although please bring back the kids range 🙏
31 March 2026
Unprompted review
Reply from Desmond & Dempsey
Dearest Jessica,
We are so very glad to see your review. Thank you so very much.
Your feedback means a lot and such feedback helps us grow and keep improving our product and quality. We put in a lot of effort from sourcing organic cotton, to designing, testing and delivering to you. We hope you get many more cosy sleeps in your D&D's.
Hope to see you back for many more soon!
With great care,
Team D&D XX
Reply from Desmond & Dempsey
Hi Stuart,
Thank you so much for taking out the time to leave such a lovely review!
We love to hear this!
Providing excellent support to our wonderful customers is always our top priority, and we're delighted we could meet your expectations!
Happy Lounging!
Take care,
The D&D Team. x
Material is a bit flimsy
Very nice packaging. Delivery was relatively fast. However the material of the pyjama is a bit flimsy (very thin, very look through). For this price I would have expected a better value.
4 May 2026
Reply from Desmond & Dempsey
Hi Irmgard,
Thanks for taking out the time to write us a review.
Sorry to hear about your disappointment with the quality. The cotton we use is cotton voile which is a delicate, light-weight , sheer and breathable cotton we use. If you prefer a thicker cotton, we would recommend you to try our 402 collection.
You can always return and reorder as your comfort is our top priority. Please feel free to reach out to our Customer care team at Customercare@desmondanddempsey.com and we'd be happy to help!
Take Care,
Team D&D
Reply from Desmond & Dempsey
Hi Lindsey,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with us!
Our team works so hard to bring the best pieces and service to you, truly means the world to us. 💛
We hope your new D&D pieces bring you plenty of cosy moments.
Warmest wishes,
The D&D Team
Great quality and fair prices
Great PJs - loved by my partner.
Great quality and fair prices.
25 November 2025
Reply from Desmond & Dempsey
Hi Mark,
Thank you so much for taking the time to leave us a review. We are so happy to hear this!
We hope your wife get lots of dreamy sleep in her D&Ds :)
Take care,
the D&D team x
Top quality pyjamas
Great fabric , prompt delivery, excellent packaging and top quality pyjamas
4 May 2026
Reply from Desmond & Dempsey
Dear Charlene,
Thanks so much for taking out the time to write us a review!
We are so delighted to hear this. Thanks so much!
May you get lots of dreamy sleeps and comfort. x
Take Care,
Team D&D x
This runs very small along the bust
21 April 2026
Reply from Desmond & Dempsey
Hi Sharon,
Sorry to hear about your disappointment with sizing.
We always recommend getting in touch with our team if you are ever confused about sizing or if you do not find the sizing guide and product size guide unhelpful.
You can always return and reorder. If you need any help, please feel free to reach out to us. We'd be happy to help.
Take Care,
Team D&D
Shite
Shite
Shite
Desmond and Dempsey then "reached out" to inform me that I hadn't "reached out".....but I had - I'd worn a pair of slippers for 5 minutes, decided the fit want good, and sent them back - they refused to refund me and just sent them back, basically "TOUGH SHIT"
Like I say - shite
24 November 2025
Reply from Desmond & Dempsey
Hi Michael,
So sorry to hear but sadly we have rechecked and cannot find any email under your order number, or email address. A member of our team has reached out to you too already and we are awaiting to hear back from you.
Hope you are able to come back to us via email so this can be resolved.
desmondanddempsey.com
#272845
Shite
Shite
Shite
Desmond and Dempsey then "reached out" to inform me that I hadn't "reached out".....but I had - I'd worn a pair of slippers for 5 minutes, decided the fit want good, and sent them back - they refused to refund me and just sent them back, basically "TOUGH SHIT"
Like I say - shite
My package is stuck with FedEx and D&D…
My package is stuck with FedEx and D&D is not responding.
28 April 2026
Reply from Desmond & Dempsey
Dear Christopher,
Sorry to hear about this! We are closed over UK Bank holidays which may result in some delays in getting back to emails.
We appreciate your patience and can see someone from our team is already helping you with your order.
Hope this reaches you soon!
Take Care,
Team D&D
Reply from Desmond & Dempsey
Hello Tania,
Thank you for taking out the time and writing us such a lovely review.
We are so glad to hear this as we put in a lot of effort and love into creating these pieces for you.
Hope your D&D's keep you warm and hope we see you back for more soon.
Take care,
The D&D Team x
My all-time favorite pajamas
My all-time favorite pajamas. I'm so happy to have 2 sets now! They are the perfect lightweight material and I love the design and fit.
27 April 2026
Reply from Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to write us a review.
Nothing makes us more happy than this as we put in a lot of effort into making these quality pieces for your leisure. Happy Lounging! xx
Take Care,
Team D&D x
Reply from Desmond & Dempsey
Hi Candace,
Sorry to hear about this.
Our team has responded to your email wuth next steps. Please note; we are closed over bank holidays and weekends which may result in slightly longer for us to get back to any email.
We hope to hear from you and make this right for you soon!
Take Care,
Team D&D
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.