Delivery took a week ... with conflicting messages about when and how delivery would happen ... obviously not D&D's fault; it's just difficult to send packages from Britain to Europe these days and I... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Would have been better to make it obvious I was buying Pointelle shorts only rather than a set of top & shorts that I thought I’d bought. My partner was disappointed when it arrived so had to buy the... See more
Company replied
Absolutely love the latest pyjamas addition to my D&D’s collection ♥️ The linen is beautifully soft & the design a striking collage 😍 All my D&D’s are cherished & without doubt perfect to live... See more
Company replied
I already had a dressing gown before receiving this latest item 'Loxodonta Print Chambray/red boxy top. I love the soft cotton material, beautiful colours and print. Also the fit and design is perfec... See more
Company replied
Company details
About Desmond & Dempsey
Written by the company
We make fancy pyjamas. But proper ones, you know? Hand-painted prints. Fine cotton. A tuxedo of leisure, if you will. A uniform to celebrate life at home.
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
They’re the sort of thing that can make everyday pursuits feel a little bit deluxe. We believe that proper pyjamas are to leisure what butter is to toast, a way of turning something quite ordinary into something quite magical.
It all started with women’s pyjamas. Now we make them for men and kids too, plus a handful of other snazzy things for around the home, like slippers, socks, and extra-deluxe robes.
Each collection brings with its prints. Each print is an artwork in its own right, inspired by travel and by life— Spanish palm, Greek myths, graceful tigers—hand-painted in our London studio. They’re printed onto organic cotton, hand-cut and sewn in Portugal. We then wrap them
It’s a product we’re proud of. Really proud of! Fancy pyjamas for unfancy things. A celebration of life at home.
Joel and Molly xx
Desmond & Dempsey
Written by the company
- 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
- We always want our PJs to offer a sense of cosiness and ease, but this year—of all years—we want to take things up a notch. We believe that proper pyjamas are what butter is to toast. A way of turning something quite ordinary into something quite magical. We've been making fancy pyjamas since 2014. Our latest collection, LoveSleeps, has just launched. A collection that was inspired by a Monastery and a Temple, on an island off the coast of Naples - Ischia. Joel and Molly, visited in August 2024 for a long weekend and were so moved by the space, by the quiet and creativity that came from rest that our studio has created not only a new seasonal collection, but a new chapter and calling card for D&D: “and on the seventh day there was rest”. The collection pays ode to the heavenly parts of rest. The freedom it allows our minds. It’s also an homage to the summer days that we pray last forever but eventually become a dream. 𝘈𝘯𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘴𝘦𝘷𝘦𝘯𝘵𝘩 𝘥𝘢𝘺 𝘵𝘩𝘦𝘳𝘦 𝘸𝘢𝘴 𝘳𝘦𝘴𝘵.
Monogramming & Gift Wrapping On The House.
A personal touch (literally).
We offer free monogramming for all. Initials, emblazoned across a pocket. A practical, no nonsense luxury. Whether you’re buying for yourself, your crew, your mate, your man, your mother, if a bigger power move exists, we’re yet to hear of it.
Our pyjamas come in a rather splendid box covered in leopards, secured in tissue with a free Sunday Paper to dive into.
Contact info
London, United Kingdom
- +44 (0)20 3925 3956.
- customercare@desmondanddempsey.com
- desmondanddempsey.com
4.4
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful customer support and…
Very helpful customer support and delivery service. Lovely product.
5 August 2026
Reply from Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to leave us a review.
We are so glad to hear this and delighted to hear about this as we put in a lot of effort into creating these pieces for your comfort as well as ensuring you have a smooth experience with us.
Happy Lounging!
With great care,
Team D&D x
I💕 my d&ds
Desmond& Dempseys have become an important part of my days and nights: Beautiful, comfy, durable…I love them!
31 July 2026
Reply from Desmond & Dempsey
Hi Maion,
Thanks so much for taking out the time to leave us a review.
We are so glad to hear this and delighted to hear about this as we put in a lot of effort into creating these pieces for your comfort.
Happy Lounging!
With great care,
Team D&D x
Beautiful packaging and gorgeous…
Beautiful packaging and gorgeous product! I love my night gown! It is cool, comfortable, and absolutely beautiful!
9 July 2026
Reply from Desmond & Dempsey
Dearest Allison,
Thanks for taking out the time to write us a review.
We're glad to hear this!
Thank you so much for the feedback as it means a lot to us.
With much care,
Team D&D x
Best pyjamas
Beautiful pyjamas in soft, breathable, comfy fabric. They wash really well and last for years and years. Great quality and value for money. D&D have the best designs and everything is packaged nicely. Their customer service team are lovely too. x
31 July 2026
Reply from Desmond & Dempsey
Hello Bridie,
Thank you for taking out the time and writing us such a lovely review.
We love to hear this and are glad you had a good experience with us. Our team works hard to make your experience the best, so thank you!
Hope to see you back for more very soon. Happy Lounging!
Take care,
The D&D Team x
I have been wearing D&Ds for many many…
I have been wearing D&Ds for many many years now and I love them all. They have also made great presents for all the other members of my family who love them as much as I do. Not only are the pyjamas themselves exceptional but this is a rarity - a proper company with real people who are responsive and helpful. I could not recommend more highly
30 July 2026
Reply from Desmond & Dempsey
Dear Victoria,
Thank you for taking the time to leave your kind review - we are so delighted to hear this as we put in a lot of love and effort into making these for you. 💛
We hope you adore your D&Ds and get lots of dreamy sleep in them!
Take care, the D&D team x
I am delighted with my new pajamas the…
I am delighted with my new pajamas the design is beautiful they are made with the finest cotton great fit they are pure luxury I’m sure I will sleep well thank you D&D .
30 July 2026
Reply from Desmond & Dempsey
Hi David,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with us!
Our team works so hard to bring the best pieces to you, truly means the world to us. 💛
We hope your new D&D pieces bring you plenty of cosy moment and dreamy sleeps.
Take Care,
Team D&D x
Brilliant pajamas
Brilliant pajamas! My partner loves them, they are supremely comfortable.
27 May 2026
Reply from Desmond & Dempsey
Hi Josh,
Thanks so much for taking out the time to write us a review.
We are so glad to hear this! Hope you & your partner have the most wonderful time lounging. x
With great care,
Team D&D x
Having had 3 D & D pyjamas before I…
Having had 3 D & D pyjamas before I know the quality and designs are amazing - the website was easy to go through with sizing and colours try clear. I am about to have an ankle replacement and will be non-weight bearing for some weeks but know I will look very glam in my new Desmond & Dempsey. Thankyou. Andrea
31 July 2026
Reply from Desmond & Dempsey
Hi Andrea,
Thank you for leaving us a review - we are thrilled to hear this!
We send all our prayers for your procedure and hope you are up & running in your D&D's soon.
We hope you get lots of comfort in your D&Ds :)
Take care, the D&D team x
Glorious Nighties
Am a returning customer, my comments are: beautiful designs and fabrics, customer service is excellent, nighties are glorious to wear in this hot-hot weather do many thanks.
30 July 2026
Reply from Desmond & Dempsey
Dear Janet,
Thanks so much for taking out the time to write us a review!
We are so delighted to hear this. Thanks so much as we put in a lot of effort in our designs and service!
May you get lots of dreamy sleeps and comfort. x
Take Care,
Team D&D x
Special Sprezzatura 🩷♥️💜
Absolutely love the latest pyjamas addition to my D&D’s collection ♥️
The linen is beautifully soft & the design a striking collage 😍
All my D&D’s are cherished & without doubt perfect to live in - proven over & over in this home 🤭
Mina’s reply to a query I had was swift & warm - customer service on point as always - thank you 🤩
Happy lounging ♥️
27 July 2026
Reply from Desmond & Dempsey
Dearest Lisa,
Thanks so much for taking out the time to write us a review.
Nothing makes us more happy than your feedback, we are so pleased to hear this - thank you so much! Our team works hard in bringing new designs and prints for your leisure.
Glad to know that Mina was able to help with any queries.
Have the most wonderful sleeps! 💛
With greatest care,
Team D&D xx
Reply from Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to write us a review.
We are so very glad to hear this as we make these with so much love and care for your leisure!
Have a wonderful time lounging.
Team D&D xx
Terrible Quality
Beautiful prints, but absolutely horrendous quality especially for what you're paying. My pyjamas shrunk substantially after washing + laying flat to dry. Not only that, but as I was buttoning up the top, the material of the buttons just....crumbled. It was so odd. I've never seen that happen before. So incredibly cheap and lacking some serious quality control. What a waste of money.
12 July 2026
Unprompted review
Reply from Desmond & Dempsey
Hi there,
Thanks for taking out the time to write us a review.
We are sorry to hear this! We pride ourselves on excellent quality so this is not what we want to hear. Our buttons are made of natural nut material and should not break. Shrinkage can be rarely expected from pure cotton and we're happy to look into this to resolve for you.
Please reach out to our Customer support team at Customercare@desmondanddempsey.com so we can make this right for you!
Look forward to hearing from you soon,
Team D&D
Lovely designs, but very poor quality for the price
I own several pairs of Desmond & Dempsey pyjamas because I genuinely like their designs. Unfortunately, the quality is extremely disappointing considering the price.
Most of the pairs I own have developed some kind of fault. The elastic in several pairs of shorts has failed, the fabric has torn around the waist ties, and buttons have become loose or fallen off completely. I have £10 pyjamas that have remained intact for much longer.
None of these pyjamas are tight on me—in fact, they are quite loose—so normal strain or incorrect sizing cannot explain the repeated problems. The designs may be attractive, but at this price point I expected considerably better materials and durability.
28 July 2026
Unprompted review
Reply from Desmond & Dempsey
Hi Tibor,
Thanks for taking out the time to write us a review.
We are sorry to hear about your disappointment as we take great pride in our quality that we put in so much time and effort in. Please reach out with details to our team as we cannot see you have contacted us so we can take a look into this for you!
Look forward to hearing from you soon.
Team D&D
Reply from Desmond & Dempsey
Hi Victoria,
Thank you so much for your review.
We are so happy you love your D&Ds and are happy with the service! :)
Happy Lounging!💛
Take care,
the D&D team x
Fabulous birthday gift for my hubby
Fabulous birthday gift for my hubby, who doesn't think of himself as a PJ person - until now!
22 July 2026
Reply from Desmond & Dempsey
Dear Lisa,
Thanks so much for writing us such a lovely review.
We are so very glad to see this! Thank you for trusting us to be part of his bedtime. Happy birthday to your husband and hope he gets wonderful, sweet dreams (of you!)
With great care,
Team D&D x
Reply from Desmond & Dempsey
Hi Lucinda,
Thank you so much for taking the time to leave us a review - we love to hear this and we are so thrilled you are happy with your new nightie as SO much love and care goes into each piece :)
We hope you get lots of dreamy sleep in them :)
Take care,
the D&D team x
Great service quick delivery and lovely…
Great service quick delivery and lovely custom embroidery. Really great packaging too.
21 July 2026
Reply from Desmond & Dempsey
Hi Jonathan,
Thank you so much for taking the time to leave us your kind review.
We are so thrilled to hear you are happy with your order and the quality :)
We hope you get lots of dreamy sleep in your D&Ds!
Take care,
the D&D team x
Everything about D&D products is great…
Everything about D&D products is great - product quality and designs, delivery services. I sincerely recommend D&D!
22 July 2026
Reply from Desmond & Dempsey
Dearest Anna,
Thanks so much for taking out the time to write us a review.
We are so glad to hear this! Hope you have the most wonderful time lounging. x
With great care,
Team D&D x
Reply from Desmond & Dempsey
Hi there,
Thanks so much for taking out the time to write us a review.
We are so glad to hear this! Hope you have the most wonderful time lounging. x
With great care,
Team D&D x
Advertising on website unclear
Would have been better to make it obvious I was buying Pointelle shorts only rather than a set of top & shorts that I thought I’d bought. My partner was disappointed when it arrived so had to buy the top after delivery to arrive 2/3 days later. She said was boxed nicely
17 July 2026
Reply from Desmond & Dempsey
Hi there,
Thanks so much for taking out time to leave us a review.
We're sorry to hear this wasn't what you expected. We use photos of the individual item as the main images, with the final image showing how it can be styled with a matching top. This is also mentioned in the product title and description.
We really appreciate your feedback and will use it to improve. Thank you!
With great care,
Team D&D x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.