desiretech.co.uk Reviews 64

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Not only do the scam customer by the looks of things, they also file fraudulent claims against other companies on eBay, stating that the products they are selling are are counterfeit. Even with genui... See more

Rated 2 out of 5 stars

Bought a silver (top) mystery deal from living social. Got a kids rabbit lamp, I mean for a "top mystery deal" quite poor sport. However, appreacite it says "mystery" so I guess can expect anything... See more

Rated 1 out of 5 stars

Bought two reclining garden chairs from this company through Amazon costing over £100. Both have broken within six months and are now unusable contacted the company only to be told there is no refund... See more

Rated 1 out of 5 stars

Bought a beige mesh set through wowcher paid an extra £29 for next day delivery only to have a completely different set (horrible plastic type rattan) delivered, Wowcher contacted the company desi... See more

Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not only do the scam customer by the…

Not only do the scam customer by the looks of things, they also file fraudulent claims against other companies on eBay, stating that the products they are selling are are counterfeit. Even with genuine invoices, eBay refused to reinstate the listing.
The favour will be returned 10 fold.

27 January 2026
Unprompted review
Rated 1 out of 5 stars

Answer the phone

Answer the phone ! Email said my order would come Saturday 6th Dec tracking from Desiretech says it with courier and courier tracking says its not with them it. They were quick to take my money but thats about all

15 December 2025
Unprompted review
Rated 1 out of 5 stars

NEVER use this company

Being constructive I'd say NEVER use this company! Goods arrived smashed. Never answered the many phone calls, RIP OFF MERCHANTS.
And that's being polite!!

22 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered TIER 2

Ordered TIER 2: Ultimate warehouse mystery deal with Delivery on or before:11/08/2025 and I still have not received it.

21 September 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!!

Scammers!!
Will also put this review on Wowcher although they have eventually sorted it for me. Along with others purchased the ‘Tier 2’ voucher which would supposedly give you a great mystery garden gift. I received an outdoor lamp. I could have got four of them for the same price off eBay. Returned (paying postage again!) and heard nothing more. Turned to Wowcher who have taken almost four weeks but have returned my money. Do not purchase the mystery deals!!

22 July 2025
Unprompted review
Rated 1 out of 5 stars

Wish I had read the reviews first

Wish I had read the reviews first. bought their 2 tech pack for £19.99 and all Received was the bonus 3 dog blankets no tech whatsoever. Will not use again. Wouldn't have give any stars if available RIPOFF MERCHANTS

28 August 2025
Unprompted review
Rated 1 out of 5 stars

Bought a rattan set and on delivery box…

Bought a rattan set and on delivery box was damaged,courier took a picture as Informed it would not be opened till my son moved in 4 weeks
Opened 4 weeks and 2 days later and was smashed and furniture didn't fit together all rattan on chair was unwound.Rang them and told over the time and can offer you £20.eventually after amazon got involved got full refund.didnt want this wanted furniture but not trusting these again.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting service

Bought two reclining garden chairs from this company through Amazon costing over £100. Both have broken within six months and are now unusable contacted the company only to be told there is no refund even though the products are faulty. Both Amazon and desire tech Ltd have given us the runway with no satisfaction. Absolutely disgusting service from these guys would not buy from them again.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Ripped off

Ripped off, wowcher tec bundles. Nothing sent at all no information. And been on Wowcher for a very long time with no recourse.

27 November 2024
Unprompted review
Rated 1 out of 5 stars

AVOID, AVOID, AVOID!!!!!

Bought a beige mesh set through wowcher paid an extra £29 for next day delivery only to have a completely different set (horrible plastic type rattan) delivered, Wowcher contacted the company desiretech/keplin who didn't want to know. There's a reason they have NO PHONE NUMBERS DISPLAYED, NO EMAILS, NO CEO NUMBER and ABSOLUTE CRAP CUSTOMER REVIEWS on trust pilot.

Don't give these clowns your money!!!!

Scammed me out of £109 and as a pensioner that's a lot of money to me. Still nothing to sit on.

5 June 2025
Unprompted review
Rated 1 out of 5 stars

I would give it half a star if I could

I would give it half a star if I could
Bought the £19.99 tech deal yeah load of absolute shit
I got a cheap nasty set of battery powered string lights there is absolutely nothing techy about them
Fuming absolute scam wowcher encourages this don't get scamed too absolute piss take

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Late arrival

I ordered a parasol which didn't arrive, sent email asking what was happening, no response. Chased with emails, no response. It was delivered 8 weeks late by which time I had purchased one from a reputable business. Trying to get response for someone to collect and refund my money.

3 June 2025
Unprompted review
Rated 1 out of 5 stars

The worse customer service

The worse customer service! Very rude, ignore you for days then when they finally reply they are the most unhelpful they could be. Wrong item sent (from B&Q marketplace) but not remotely interested in sending the correct item I paid for. Avoid at all costs!

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Bought a tier 2 tech bundle scam

Bought a tier 2 tech bundle mystery deal, supposed to be higher offering better electronics, including phone, Nintendo switch, air fryer, ninja and other gadgets or tech- I received a 14.99 ryanair backpack..

19 May 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look