Excellent service. Next day delivery. Had one radiator where I’d ordered the wrong size. They arranged collection (at no charge), and provided a refund promptly. Ordered the correct size and again ne... See more
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We were so lucky to find these rads to replace two existing , fitted perfectly . Delivered within in few days with very good info on delivery position & time . Pity I can’t add picture 😊
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Having just had a new kitchen fitted we had been searching for a towel rail to finish things off. We came across the coloured products. The communication with Designer Radiators Direct was first class... See more
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Brilliant service from start to finish. Prices are genuinely competitive. I have ordered 8 Radiators to replace old ones. Have been kept updated the whole way — fast dispatch, secure packaging, and... See more
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Company details
About Designer Radiators Direct
Written by the company
Designer Radiators Direct is the one-stop-shop supplier of affordable designer radiators, towel radiators and accessories. Catering to all rooms in your home or commercial space, we aim to bring our customers only the best in designer radiators.
An Unbeatable Range of Radiators
At Designer Radiators Direct, we showcase an unbeatable range of radiators carefully created from a hand-picked selection of over 20 premier brands. Offering an array of exceptional traditional, bespoke, standard and designer radiators in a variety of colours, finishes, sizes and types to suit your need - we guarantee satisfaction.
Free UK Mainland Delivery
Along with boasting an enormous range of radiators in UK, we deliver your radiators right your doorstep, ensuring comfort, simplicity and efficiency every step of the way.
Leave Us Your Feedback
We value your feedback tremendously because it lets us know if we are on the right track or if we need to improve any areas of our service. Thank you for taking the time to help us become a better company for the future.
Written by the company
Free UK Delivery
Free delivery to UK mainland addresses when you order from Designer Radiators Direct.
*For Scottish Highlands, Northern Ireland, Isle of Wight and Channel Islands please call for appropriate rates.
Contact info
Rhodes House, 6-18 Tulketh Brow, PR2 2SH, PRESTON, United Kingdom
- 01772 395333
- enquiries@designerradiatorsdirect.co.uk
- designerradiatorsdirect.co.uk
4.8
Excellent
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Brilliant customer service
Brilliant customer service
Only negative is that the website is sometimes slow
3 July 2025
Reply from Designer Radiators Direct
Hi KH, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Nearly gets 5 stars.
Super quality radiators at competitive prices, with excellent service and ordering, which deserve 5 stars, but one issue of poor design and quality of the four wall brackets per rad, especially when fitted to brick walls, takes ages to line-up and seat perfectly takes one star off, which spoils a brilliant product.
10 July 2025
Reply from Designer Radiators Direct
Hi Paul, thank you for your 4-star review! I will ensure your concerns regarding the brackets are raised directly to the manufacturer.
If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Radiators delivered to wrong address… but the product is excellent
Radiators delivered to wrong address requiring me to attend address out of hours to remove them to correct address.
Radiator Direct have apologised for the delivery error .
The radiators are excellent and the customer is very happy with them.
Apart rom the delivery issue I would recommend their products.
I would have given 5 stars but the delivery issue has reduced it to 4 stars
8 July 2025
Reply from Designer Radiators Direct
Hi Anthony, thank you for your feedback, and I'm sorry for the inconvenience caused. While the delivery address was later updated via email, there was unfortunately some confusion around the change, which resulted in the order being delivered to the original address.
I completely understand how frustrating it must have been to retrieve the radiators yourself, especially outside of regular hours. As discussed during our phone call and in the follow-up email, we’ve reviewed the situation carefully and appreciate your patience while it was resolved. Thank you - Cameron, Sales Manager
Excellent service re. damaged product
Radiator arrived with visible paint damage due to shipping, Stacey kindly arranged for another to be sent with no extra charge within 2 days. Full marks for excellent customer service.
31 July 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Owain, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Quality products backed by an excellent…
Quality products backed by an excellent online service.
20 June 2025
Reply from Designer Radiators Direct
Hi Mr & Mrs Hetherington, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Very high end manufacturing with a…
Very high end manufacturing with a great deal of skill involved. Very happy
19 June 2025
Reply from Designer Radiators Direct
Hi Lee, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
The delivery was really quick
The delivery was really quick. We ordered the radiator first and they delivered it on a day which suited us The items were very well packed and perfect. There were full instructions for the plumber who was impressed with our purchase. The corner thermostat valves were correct, after I took advice from the website. The colour matched the radiator well. We are now looking forward to changing the lounge radiator to one from Designer Radiators because we were so pleased.
24 June 2025
Reply from Designer Radiators Direct
Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
The radiator looks great and works
The radiator looks great and works. Watch out though, it’s a bit heavy.
18 June 2025
Reply from Designer Radiators Direct
Hi Al, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Superb quality products, and after sales service second to none!
The quality of the designer RAL coloured radiator is fabulous, however, the customer service I received from Stacey exceeded my already high expectations!
I will be honest and say there was a problem with my order when I received it, however, my email was dealt with immediately, my query taken seriously and a replacement item quickly ordered.
Stacey arranged collection of the original order very within a couple of days and the replacement arrived well within the time period given me.
Overall a fabulous company with really high quality product and amazing after sales which is so hard to find nowadays!
Thank you.
17 July 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Deborah, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Good customer service and good prices
The prices were good and the agent went out of her way to ensure that I was happy with the order. Unfortunately, one of the radiators was not in stock when the site showed that it was.
11 June 2025
Reply from Designer Radiators Direct
Hi Eric, thank you for your great review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Ritq, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Corinne, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
This was my first order with Designer…
This was my first order with Designer Radiators Direct & unfortunately the consignment arrived damaged. Stacey dealt with my complaint with care, understanding & professionalism. The same was true when I followed up the delivery of the replacement. The radiator looks stunning and would have no hesitation in recommending to others.
17 June 2025
Unprompted review
Reply from Designer Radiators Direct
Hi Edward, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Great product and service
2 June 2025
Reply from Designer Radiators Direct
Hi Dave, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Lovely radiators at a great price
2 June 2025
Reply from Designer Radiators Direct
Hi Elaine, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Reply from Designer Radiators Direct
Hi Ian, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Super speedy delivery.
27 May 2025
Reply from Designer Radiators Direct
Hi Matthew, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Company is very responsive to queries
Company is very responsive to queries. Once my radiator arrived my plumber had a few queries about fitting various aspects. The company was very quick to respond and very helpful.
20 May 2025
Reply from Designer Radiators Direct
Hi Lorraine, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Good service!
8 May 2025
Reply from Designer Radiators Direct
Hi Fahad, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
Great product and service.
A. Completely trouble free order and delivery process.
Delivery drivers were brilliant and exactly on time.
I have used these radiators before and they were great.
Thank you.
10 May 2025
Reply from Designer Radiators Direct
Hi Alec, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Designer Radiators Direct
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