Complained about how unstable my purchase was and have a 1 year warranty. They took 2 months to respond and blamed it on moving warehouse and then asked for evidence, I sent them evidence of the few t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My family have been buying products from Designer Baby UK for nearly for 15 years. The service provided is nothing less than Excellent. Anna made me feel at ease when purchasing my cot, buggy,as wel... See more
I have ordered a pushchair. After waiting for a couple of days, asked for my order status. After that order was cancelled due to out of stock reason. Considering that it happened right before holid... See more
I visited this shop for the first time in May 2020 when my twins arrived. I found quality items and cheaper rates than amazon, argos and other shops. She was very gentle and soft spoken that you can'... See more
Company details
Written by the company
Designer Baby UK is a UK-based, Family Owned and Independent nursery retailer stocking Top Global Brands for Baby Prams, Pushchairs, Baby Car Seats, Baby Furniture, Toys & more! Complete baby bundles are available at Designer Baby UK at bespoke prices.
Contact info
195 Old Oak Road, W3 7HH, LONDON, United Kingdom
- 020 8740 1820
- support@designerbabyuk.com
- designerbabyuk.com
Ordered took WAY to long
Excellent service prompt reply to my…
Excellent service prompt reply to my email (as I’d ordered the wrong thing) sorted out my problem and sent out my order super quick
5 star service thank you
We purchased a Venicci Silver Travel…
We purchased a Venicci Silver Travel System Spark - 3 in 1, after 4 weeks of using it the zip on the bag started to come away, i contacted Designer baby who asked for photos, they replied instantly, to say that a replacement would be sent out immediately,this is excellent customer service, i will definitely use designer baby again.thanks so much
Lovely products and amazing…
Lovely products and amazing communication from order to delivery! i had an issue with dpd delivering to the wrong address and Anna was amazing pram arrived and absolutely love it! the Venecci package i got is beautiful and the cheapest bundle i had found online. Highly recommend 👏🏻
Wasn't sure at the start...
I was a little bit apprehensive of buying from this shop as I have never heard of it but the price of the pram was too good to pass on. The communication with Anna was absolutely brilliant. The pram came in few days after ordering it and I must say the quality is definitely there! No cheap fakes but actual branded items. The pram came in very well packaged.
I would 100% recommend this company! Thank you so much!

Reply from Designer Baby UK
Very kind and soft spoken.
I visited this shop for the first time in May 2020 when my twins arrived. I found quality items and cheaper rates than amazon, argos and other shops. She was very gentle and soft spoken that you can't leave the shop without buying something.
I have been buying from this shop since May and up till tomorrow. Their products and excellent customer services is amazing. Well done 👍
Great experience with Designer Baby UK…
Great experience with Designer Baby UK - great communication and service. I would recommend them to any parent looking for a good service for their child.
Designer Baby Bundle purchase Hackney
My family have been buying products from Designer Baby UK for nearly for 15 years. The service provided is nothing less than Excellent. Anna made me feel at ease when purchasing my cot, buggy,as well as many other products for my first born and I am in love with the collection. She is very polite and helpful and gives great advise. I definitely recommend this shop. I know i will definitely be returning again in the future.
I received all my items on time with no problem.
I I know this baby shop for years an…
I I know this baby shop for years an they have never fall me an my family yet all time do they best to make you happy guys shop with them you will enjoy it....
My experience with this store is…
My experience with this store is nothing but excellent. The lady (Anna) is one of the best woman I have ever met. She has a lovely angelic voice, so polite. The store is a store for all what you need for your baby.
Their delivery was appropriate to the time and date they gave have us. I can't but to recommend the store to anyone who is shopping for baby needs. They have it all.
Just a nice place to be, easy to locate at the heart of Hackney. Can't wait to visit them again.
Excellent services
Excellent services. I’ve used them for all three of my kids excellent £500 deal & £800 deal baby starter pack!!
They delivered all to my door!!
Excellent service
Hi there two people recommend this company to me and I can honestly say that l received excellent customer service from this company. My experience was wonderful especially in a time like covid19 where things are stressfull. They were very polite and reassuring to any questions l had and my products were of strong quality and in great condition on arrival. Thanks once again and looking forward to my newborn enjoying the products 😊
Loved the products and service at the…
Loved the products and service at the store! Most recommend!!
Had a really great experience with them…
Had a really great experience with them so reliable even during the pandemic i was able to get my buggy delivered next day which was great as i was expecting delays due to all the madness going on with covid19 also staff are really lovely they answer all questions with no hesitation really kind and lovely people I highly recommend them. 5*
Had a great experience with them
Had a great experience with them. They were very helpful on the phone and shipment was made on time. Overall a great experience.
Great store
Great store! service good, price is fair and they take the time to educate you on their products. A friend recommended this store to me and I am passing this on:)
Great Service 👍🏽
Visited Designer Baby last week to get essentials for my newborn. Anna is the person to go to! She recommended us great products and even better prices. Will visit again in future to get some more stuff. Great service 👍🏽
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






