Designer Baby UK Reviews 39

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Complained about how unstable my purchase was and have a 1 year warranty. They took 2 months to respond and blamed it on moving warehouse and then asked for evidence, I sent them evidence of the few t... See more

Rated 5 out of 5 stars

My family have been buying products from Designer Baby UK for nearly for 15 years. The service provided is nothing less than Excellent. Anna made me feel at ease when purchasing my cot, buggy,as wel... See more

Rated 1 out of 5 stars

I have ordered a pushchair. After waiting for a couple of days, asked for my order status. After that order was cancelled due to out of stock reason. Considering that it happened right before holid... See more

Rated 5 out of 5 stars

I visited this shop for the first time in May 2020 when my twins arrived. I found quality items and cheaper rates than amazon, argos and other shops. She was very gentle and soft spoken that you can'... See more

Company details

  1. Baby Store
  2. Children's Furniture Store
  3. Children's Store
  4. Children's Toys Store

Written by the company

Designer Baby UK is a UK-based, Family Owned and Independent nursery retailer stocking Top Global Brands for Baby Prams, Pushchairs, Baby Car Seats, Baby Furniture, Toys & more! Complete baby bundles are available at Designer Baby UK at bespoke prices.


Contact info

3.3

Average

TrustScore 3.5 out of 5

39 reviews

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Rated 5 out of 5 stars

We purchased a Venicci Silver Travel…

We purchased a Venicci Silver Travel System Spark - 3 in 1, after 4 weeks of using it the zip on the bag started to come away, i contacted Designer baby who asked for photos, they replied instantly, to say that a replacement would be sent out immediately,this is excellent customer service, i will definitely use designer baby again.thanks so much

27 July 2021
Unprompted review
Rated 5 out of 5 stars

Lovely products and amazing…

Lovely products and amazing communication from order to delivery! i had an issue with dpd delivering to the wrong address and Anna was amazing pram arrived and absolutely love it! the Venecci package i got is beautiful and the cheapest bundle i had found online. Highly recommend 👏🏻

29 June 2021
Unprompted review
Rated 5 out of 5 stars

Wasn't sure at the start...

I was a little bit apprehensive of buying from this shop as I have never heard of it but the price of the pram was too good to pass on. The communication with Anna was absolutely brilliant. The pram came in few days after ordering it and I must say the quality is definitely there! No cheap fakes but actual branded items. The pram came in very well packaged.

I would 100% recommend this company! Thank you so much!

7 June 2021
Unprompted review
Designer Baby UK logo

Reply from Designer Baby UK

Thanks for your valuable Review Kasia. It means a lot for our small business.
Hope to serve you again.

Rated 5 out of 5 stars

Very kind and soft spoken.

I visited this shop for the first time in May 2020 when my twins arrived. I found quality items and cheaper rates than amazon, argos and other shops. She was very gentle and soft spoken that you can't leave the shop without buying something.
I have been buying from this shop since May and up till tomorrow. Their products and excellent customer services is amazing. Well done 👍

21 October 2020
Unprompted review
Rated 5 out of 5 stars

Designer Baby Bundle purchase Hackney

My family have been buying products from Designer Baby UK for nearly for 15 years. The service provided is nothing less than Excellent. Anna made me feel at ease when purchasing my cot, buggy,as well as many other products for my first born and I am in love with the collection. She is very polite and helpful and gives great advise. I definitely recommend this shop. I know i will definitely be returning again in the future.

I received all my items on time with no problem.

7 September 2020
Unprompted review
Rated 5 out of 5 stars

My experience with this store is…

My experience with this store is nothing but excellent. The lady (Anna) is one of the best woman I have ever met. She has a lovely angelic voice, so polite. The store is a store for all what you need for your baby.

Their delivery was appropriate to the time and date they gave have us. I can't but to recommend the store to anyone who is shopping for baby needs. They have it all.

Just a nice place to be, easy to locate at the heart of Hackney. Can't wait to visit them again.

1 September 2020
Unprompted review
Rated 5 out of 5 stars

Excellent services

Excellent services. I’ve used them for all three of my kids excellent £500 deal & £800 deal baby starter pack!!

They delivered all to my door!!

31 August 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Hi there two people recommend this company to me and I can honestly say that l received excellent customer service from this company. My experience was wonderful especially in a time like covid19 where things are stressfull. They were very polite and reassuring to any questions l had and my products were of strong quality and in great condition on arrival. Thanks once again and looking forward to my newborn enjoying the products 😊

31 August 2020
Unprompted review
Rated 5 out of 5 stars

Had a really great experience with them…

Had a really great experience with them so reliable even during the pandemic i was able to get my buggy delivered next day which was great as i was expecting delays due to all the madness going on with covid19 also staff are really lovely they answer all questions with no hesitation really kind and lovely people I highly recommend them. 5*

22 August 2020
Unprompted review
Rated 5 out of 5 stars

Great store

Great store! service good, price is fair and they take the time to educate you on their products. A friend recommended this store to me and I am passing this on:)

19 August 2020
Unprompted review
Rated 5 out of 5 stars

Great Service 👍🏽

Visited Designer Baby last week to get essentials for my newborn. Anna is the person to go to! She recommended us great products and even better prices. Will visit again in future to get some more stuff. Great service 👍🏽

19 August 2020
Unprompted review

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