DesignCrowd Reviews 

3,317
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff and proactive customer service, noting that all inquiries and daily tasks are handled extremely efficiently. People deeply appreciate the intuitive platform, smooth collaboration processes, and the remarkably wide variety of creative design options available for their various projects. However, some customers also noted occasional difficulties with tracking submissions and felt that certain support responses could be improved during the workflow. A few reviewers expressed notable frustration regarding how specific user accounts or pending requests were managed by the team over extended periods.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick responses and top quality results for... See more

User experience

People report positive experiences with user experience, highlighting the amazing creativity, responsive... See more

Response time

Consumers find response time to be positive, noting that customer service and support teams are extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used DesignCrowd FIVE times for logo design; two times for work projects, two for my own startups, and once for a friend's nonprofit. I'll never go anywhere else - the process is simply too easy,... See more

Rated 5 out of 5 stars

I have used the services from DesignCrowd for a long time (2015) and keep coming back to them when I need a new design for whatever I need. The designers that are affiliated to them are top notch and... See more

Rated 5 out of 5 stars

Fantastic, start-to-finsh. Everything 5 star. Easy to work with, highly responsive. Smooth process, wide-ranging highly talented pool of professionals. Excellent experience all the way through. Very c... See more

Rated 5 out of 5 stars

This was my first experience with DesignCrowd. I did a logo design contest, and it went well. The only problem I had was opening the final design files provided by the person who won my design contest... See more


Company details

  1. Graphic Designer
  2. also in
  3. Art Supply Store
  4. Clothing Store
  5. Printed Clothing Store

About DesignCrowd

Written by the company

DesignCrowd is an online creative marketplace that helps start-ups, businesses and entrepreneurs connect with a global network of designers. Perfect for custom graphic, logo, web and print design.

Our mission is to help businesses find the best design in the world, faster, and at a price that fits their budget. We also want to give designers the chance to earn money for their creative skills.

Get the perfect custom design

Written by the company

DesignCrowd has over 1 Million designers
Access over 1 Million graphic designers from Singapore to Sydney, London to Los Angeles with a click of your mouse. Post a design project to harness multiple designers from around the world in a risk free environment. With freelance designers across the globe competing on your project, you'll receive heaps of design ideas - you just need to choose the best!
A package for every budget
Whether you'd like to work one-on-one with a single designer or via a contest with an unlimited number, DesignCrowd has a package for you! Post a design project and get start receiving custom submissions today from designers around the world.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

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4.6

All reviews

(3,317)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful and professional support

DesignCrowd support responded professionally and guided me through the manual review process. They checked my source files, clarified the issue, and allowed me to resubmit the design for review. As a long-time designer, I appreciate clear communication and support when a submission is flagged. Overall, the support team was helpful and responsive.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly Responsive and Easy to Work With

Excellent designer to work with. Very responsive, efficient, and quick to implement feedback. Communication was clear, turnaround times were fast, and the quality of work was outstanding. Highly recommended.

18 June 2026
Rated 5 out of 5 stars

Initiative to present us with an alternative!

He took the initiative to present us with an alternative that was better suited to our needs, which is quite uncommon among internet companies in this market. We sincerely appreciate his willingness to step forward with a better solution and to see the mission through to completion. Congratulations on your professionalism.

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent support

Excellent support! The agent was very helpful, responsive, and professional. They resolved my issue with an unresponsive client quickly and efficiently. Thank you so much for the amazing service!

7 June 2026
Unprompted review
Rated 5 out of 5 stars

The support experience was professional…

The support experience was professional and helpful from start to finish. Joana communicated clearly throughout the review process and gave me the opportunity to explain my design workflow and provide additional proof of work. I appreciated the patience, fairness, and professionalism shown during the investigation.

Even though the review process initially made me nervous, the support team remained respectful and responsive, which helped me feel more comfortable. I’m thankful that the team carefully reviewed the information I provided before reaching a decision.

Overall, I’m grateful for the support and the way the issue was handled.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Really great experience

Really great experience, polite, responsive and helpful. DesignCrowd is an exceptional solution to your design requirements, would totally recommend and will use again.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

I loved working with DesignCrowd

I loved working with DesignCrowd. I received multiple, top quality designs to choose from. In fact, the problem was choosing the best design as the quality was so high. And DesignCrowd were extremely quick to respond to any queries I had on any aspect of the process. I definitely recommend them for your design projects.

3 June 2026

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