Design.com Reviews 4,074

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the user-friendly nature of the platform, highlighting its ease of navigation and the intuitive design process for creating logos and other products. Many people appreciate the extensive selection of design templates, color options, and fonts, which allows for significant personalization and helps them achieve their desired outcomes quickly. The customer service is also consistently described as excellent, with consumers noting the helpfulness, responsiveness, and friendly approach of the support team. However, some customers expressed concerns regarding billing and pricing transparency, as well as the clarity of service offerings and subscription models. Additionally, some reviewers experienced issues with downloading multiple logos simultaneously, finding the process limited to single downloads.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the platform's ease of use and... See more

Website

Reviewers highlight positive aspects of the website, praising its ease of use, intuitive navigation, and the... See more

Product

Customers consistently note positive experiences with the product, particularly praising the variety and... See more

Service

Consumers find service to be positive, with many highlighting excellent customer service, quick and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

I found Design.com because I was not getting what I wanted from Cricut Design and I wanted a simple but statement design for my logo and I got exactly what I was looking for when I clicked on the link... See more

Rated 5 out of 5 stars

The desing templates offered exactly match the brand requirements as soon as few descriptive words are entered. I love the color match, the shape options and the fonts. I would only recomend to add... See more

Rated 5 out of 5 stars

Midori has been supporting me for the last 6 months since I launched my website, and she has been excellent. Midori understands my needs, is fast , responsive and very accurate. Offers sound advice an... See more

Rated 5 out of 5 stars

Great Customer Communication. After editing & creating my business cards, I was contacted by customer support about some corrections that needed to be made. They made the corrections & sent me a draft... See more


Company details

Written by the company

Design & Branding Made Easy. Launch and grow your dream business with Design.com. With a suite of design tools, Design.com helps start-ups, businesses and entrepreneurs find and create their perfect logo, business card, social posts and more in minutes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

The whole process was easy to go…

The whole process was easy to go through, easy to format, and easy to download. They have a seemingly endless range of choices and variations to work with, so it made the experience easy and fast, which for me, at the time was important.

11 April 2026
Rated 5 out of 5 stars

Fast refunds

Forgot to cancel my subscription and I got my refund processed within 20 minutes of writing an email. Also very good website in general would recommend 10/10

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Your website was easy to use

Your website was easy to use. Two orders accidentally went through and your team emailed us to let us know before we were billed twice. Very trustworthy.

10 April 2026
Rated 5 out of 5 stars

a little patience

I couldn't make a decision for a while---on whether to move forward with it, but then on the logo design. But that was okay---he was patient and most helpful with the design elements. I am actually a graphic designer. so I can do all of this from scratch. But on this project, I needed a quick, easy but quality graphic.

10 April 2026
Rated 1 out of 5 stars

Be carefull on their system when you…

Be carefull on their system when you put your credit card information!
They said one month free, and after that without any notification charge you monthly which is also very confusing and complicated when you try to stop subscription!!

9 December 2025
Unprompted review

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