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Rated 2 out of 5 stars

To say I am furious is an understatement i have had FOUR of your devices not being chargeable within a few weeks of using Either the cord breaks at the connection or the connection its self breaks I... See more

Rated 1 out of 5 stars

I received a faulty device, upon making a complaint, the company are asking me to pay for a complaint form in order to be reviewed. Major red flag! Scammers...do not buy from this company.

Rated 5 out of 5 stars

I’m satisfied w my Dermavel, It performed perfectly, and is easy to use. I have removed keratosis and skin tags, without any discomfort or scarring. There are videos available that demonstrate how to... See more

Rated 3 out of 5 stars

The device does not come with any information on how to do any of the procedures. It should come with a complete, detailed guide on how to work the device on a wide variety of skin issues. How are y... See more

2.1

Poor

TrustScore 2 out of 5

169 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

So Far So Good!

I used the pen to remove some flat beauty marks a couple of days ago and they are starting to scab now. Looks like the beauty marks will scab off after about a week or so. My recommendation is to start with a lower setting and MAKE SURE you tilt the pen so you’re not accidentally digging into your skin and burning a hole like I did.

23 February 2023
Rated 5 out of 5 stars

It’s a great tool to have

I ordered the Dermavel plasma pen it got here quickly. The instructions are good and I receive emails with further instructions and information which are very helpful

20 February 2023
Rated 4 out of 5 stars

Pretty easy to use and not too painful

Pretty easy to use and not too painful. I was nervous to use it on myself at first but I did finally and am a lot more confident. I took off so many skin tags and raised moles in just a small amount of time.
The packaging on this product is not easy to get into and store when you're done and the directions and user guide could be better when they are describing how to use the needle, but once you do it it's pretty easy.

17 February 2023
Rated 3 out of 5 stars

Scarring

it worked but left bad scars and i mean bad!! the scar is way larger than the area I used it on

10 February 2023
Unprompted review
Rated 3 out of 5 stars

Adequate instructions are not included

The device does not come with any information on how to do any of the procedures. It should come with a complete, detailed guide on how to work the device on a wide variety of skin issues. How are you supposed to know how to do this without burning yourself? I went on Youtube, but it is truly bad customer service to not give people a comprehensive guide. Even Youtube lacks substance in terms of effectively using the device.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

Awesome Results

The Pen overall worked as expected, skin tags were removed with great results. I do recommend a numbing cream before using, unless u can handle the burn.

1 February 2023
Rated 5 out of 5 stars

I'll be darned, it works!

I'll be darned. This device actually works. I truly didn't think it would and I thought the reviews were fake. I charged the device fully and used one of the larger needles on the "8" setting to remove two raised seborrheic keratosis on my neck, and one flat but larger one off my leg. Careful not to go too far, as I may have with the one on my leg, but it is healing nicely. I removed several small keratosis with just a couple of touches with this device. It really does work. Read the instructions, test it on smaller areas, numb with ice and dry completely if you are sensitive, but I didn't find it painful. Definitely NOT painful like a tattoo! I am thrilled to discover this handy little device. Also, it didn't take long to get here, meaning it wasn't shipped from overseas, and it has a return policy, so I felt pretty safe ordering it.

11 January 2023
Rated 5 out of 5 stars

Sarah K., MD - Outstanding results

As a physician, I have been using the Dermavel fibroblast plasma pen in my practice for just over a year, and the results have been outstanding.

My patients have seen a noticable reduction in fine lines, wrinkles, and acne scars after every procedure. Its non-invasive nature and minimal downtime make it an excellent option for those seeking fast and effective treatment.

I highly recommend this cutting-edge technology to any medical professional looking to expand their treatment options.

- Sarah K., MD.

17 January 2023
Unprompted review
Rated 5 out of 5 stars

I was skeptical at first buying this…

I was skeptical at first buying this product online, but I am so glad I did. I purchased it before Christmas and it worked wonders. I used it on 5 cherry angiomas and they are now completely gone!

The doctors quoted me $200 per cherry angioma removal, so this was a steal.

I am thrilled with the results and I will definitely recommending it to all my friends and family.

12 January 2023
Unprompted review
Rated 5 out of 5 stars

I am impressed with how quickly the…

I am impressed with how quickly the Dermavel Fibroblast Plasma pen arrived. The learning curve was manageable and the results so far have been very positive. I am excited to see the final results as I continue to use it.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Quick shipping and exceptional customer support

I recently purchased the Dermavel Plasma Pen and couldn't be happier with my experience. Not only did I receive the device quickly, but the customer support team was outstanding answering all of my questions and providing guidance on how to use the device effectively.

After using the plasma pen for just a few weeks, I've already noticed a significant improvement in my skin's texture and tone. My fine lines and wrinkles have greatly diminished, and my acne scars have begun to fade.

I highly recommend the Dermavel Plasma Pen to anyone looking for a non-invasive way to rejuvenate their skin.

28 December 2022
Unprompted review
Rated 1 out of 5 stars

Bad customer experience

On 1/4/23 I ordered the TRIO to avail more discount, without getting informed that order was split into two separate parcels, 2 units came within 5 days and still waiting for the other unit 10 days later. I don't get the point where I have to pay the $4.99 "first in line", after all the parcel delays, DERMAVEL company need to make a good gesture of voluntarily waive the "first in line" fee, it is not about the money, but earning the trust of their customer, I have yet to try the PEN to see if DEMAVEL's claim is trustworthy, review will follow.

14 January 2023
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Reply from Dermavel

Hey Michael! 👋

Thanks for reaching out on this channel! We are truly sorry for any confusion!

I will ask my colleague to follow up with you immediately.

Best!
Kate

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