Derma Solution Reviews 172

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been getting full body laser hair removal. I have now had 6 sessions completed. The best results ever. I have had the best experience. This place really know what they are doing. It went EXACTL... See more

Rated 1 out of 5 stars

My friend referred me to Anmol, who was very sweet and helpful in trying to find a time that worked for me. I have a demanding job,so scheduling can be a bit challenging. We eventually arran... See more

Company replied

Rated 5 out of 5 stars

I have recently had a Cosmelan treatment done at Derma Solution. They have been incredibly helpful at explaining the skin concern I have any why cosmelan would be a better treatment for me than tradit... See more

Rated 5 out of 5 stars

I cannot recommend Dermasolution enough. I have been receiving facial treatments at the clinic for over a year now and I am continually impressed. The staff are very kind and professional, and I know... See more

Company details

  1. Skin Care Clinic

Information provided by various external sources

Derma Solution is an innovative cosmetic specialist clinic that offers well-known cosmetic treatments with the safest, best and latest equipment on the market. The clinic is located in central Copenhagen in beautiful newly renovated premises and the atmosphere is exclusive, quiet and discreet. We work extremely professionally at the clinic and our team is youthful, well-trained, incredibly competent and certified in all treatments. We always make sure to be up to date with the latest techniques and attend courses in Denmark and abroad.


Contact info

4.1

Great

TrustScore 4 out of 5

172 reviews

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Rated 5 out of 5 stars

I had an amazing experience with my…

I had an amazing experience with my skin therapist, Anmol, and I honestly couldn’t be happier. From the very beginning, she did a thorough and thoughtful skin consultation where she really took the time to understand my skin concerns and goals. She created a personalized skin plan for me that included HydraFacial, microneedling, and mesotherapy, and I felt completely confident in her expertise every step of the way.

Anmol is incredibly knowledgeable, gentle, and professional, and she explains everything so clearly, which made me feel comfortable and well cared for. The treatments were done with such precision and care, and I’m already very satisfied with the results and the overall experience. You can truly tell that she is passionate about her work and genuinely wants the best for her clients.

I highly recommend Anmol to anyone looking for expert skin care and personalized treatments. She is an absolute gem, and I’m so grateful to be in her hands!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Atyia takes good care

I’m very happy with this clinic for both laser hair removal and microneedling. The clinic is professional, clean, and well organized, and I’ve seen good results.

Atyia is amazing — very professional, knowledgeable, and caring. She always explains the treatment clearly and makes sure I’m comfortable. I feel completely safe and well taken care of every time.

Highly recommended!

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Laser hair removal….. 80% reduction in 6 sessions

I have been getting full body laser hair removal. I have now had 6 sessions completed. The best results ever. I have had the best experience. This place really know what they are doing. It went EXACTLY as advised. I now have purchased another 3. Also am starting a skin plan. They have so many treatments to choose from. Also, the place is super cool, looks luxury from top to bottom. Warm regards from me.

1 March 2025
Unprompted review
Rated 1 out of 5 stars

Very Unprofessional

My friend referred me to Anmol, who was very sweet and helpful in trying to find a time that worked for me. I have a demanding job,so scheduling can be a bit challenging. We eventually arranged a time, but unfortunately, the day before my appointment, I was called into an urgent meeting with a major client and had to cancel.
I tried calling, left a voicemail, and submitted a message via your website to inform you that I wouldn’t be able to attend. Eventually, I got through to someone on the phone to apologize and explain the situation. However, the response I received was disappointing — it was simply “Oh… okay,” with a lot of attitude from another female employee- followed by silence, which left me feeling uncomfortable and slightly guilty, as if I’d done something wrong.

Still, I asked to reschedule and was told the next available appointment wouldn’t be for another three months. Though it seemed like a long wait, I accepted it and noted the new date. As the new appointment approached, I messaged Anmol to confirm whether it was at 15:00 or 16:00, as I had forgotten — and was hoping for a reminder SMS.
To my surprise, Anmol replied that according to their system, I had cancelled the appointment via email. I assured her that I had not sent any email cancellation. She then consulted a colleague who insisted that I had canceled by email. I politely reiterated that I was certain no such email was sent, as writing and sending one would have taken time I simply didn’t spend. Very disappointing.

Furthermore, when I tried to rebook, I was only offered morning time slots, which are incompatible with my work schedule. I asked for weekends, but got no response. It started to feel as though little effort was being made to accommodate my situation.
Ultimately, I decided to give up on trying to rebook. I paid 1,200 DKK in December, and I was left with the impression that once a customer has prepaid, their satisfaction is no longer a priority.
The attitude I encountered over the phone at one point even made me question whether I should return at all.
I wouldn’t recommend anyone to make a pre-payment to this clinic. I will never my 1200 DKK back !

12 June 2025
Unprompted review
Derma Solution logo

Reply from Derma Solution

Dear Saema,

Thank you for taking the time to share your experience. We're genuinely sorry to hear that you were disappointed, and we truly regret that your interactions with us left you feeling undervalued.

We would like to clarify a few important details in the interest of transparency and to provide context for others reading this review.

You originally made a prepayment for a treatment in December 2024. Your first appointment was canceled less than 24 hours in advance, which falls outside of our 48-hour cancellation policy. However, as a gesture of goodwill, our team waived the late cancellation fee and did their best to reschedule you without any penalty.

Our cancellation policy is designed to be clear and fair for everyone. We kindly ask that all cancellations be submitted in writing via email. This helps prevent any miscommunication and ensures we can properly manage our schedule and serve all clients efficiently.

In your case, multiple communication methods were used — voicemail, web form, phone call — which unfortunately led to some confusion. Specifically, a written message was received that did not reference a new date and was interpreted as a cancellation request for your rescheduled appointment. A confirmation email was sent in response to that cancellation. We're sorry this was not what you intended and understand how frustrating this must have been.

It’s worth noting that a follow-up explanation was also provided to you via email to clarify the situation.

Regarding availability, we currently serve over 600 pre-booked clients — all of whom pre-pay. We are proud to have maintained this model for 11 years, and we work diligently to treat each client with the attention and care they deserve. While we understand your frustration with scheduling constraints, our team did offer you alternative time slots — including late afternoons — but unfortunately did not receive a response.

We sincerely apologise if any part of our communication felt dismissive. That is not the experience we aim to deliver, and we are taking this feedback seriously to ensure all client interactions are handled with care and professionalism.

While we regret that your experience has led you to lose trust in our services, we do hope there is an opportunity in the future to rebuild that trust.

Kind regards,
Derma Solution
Customer Care Team

Rated 5 out of 5 stars

Best facial ever

I recently visited Derma Solution and was really impressed by the experience. The clinic has a modern, welcoming atmosphere, and the staff are professional and knowledgeable. They took the time to understand my skin concerns and recommended treatments tailored to my needs. I opted for a facial, and the results were fantastic—my skin felt smoother and more radiant after just one session by Anmol my skin therapist. She uses advanced technology and high-quality products, the results are definitely worth it. Highly recommended for anyone looking to improve their skin.

10 January 2025
Unprompted review
Rated 5 out of 5 stars

Really great staff

Been going here now for a couple of months. Staff is really friendly in particular my dermatologist, Atyia.

I can really see my skin improving and I am really happy with the progress so far. They really help you find what the best procedure is for you.

You really get what you pay for.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

For over five years

For over five years, I’ve been a loyal customer, and my experience has been nothing short of exceptional. The care and expertise provided have transformed my skin, bringing a noticeable and lasting improvement. This year, I’ve had the pleasure of working with Atyia as my dermatologist, and she has truly elevated my experience. Her warmth, kindness, and professional guidance have made every visit a joy.

I’m currently undergoing laser treatments for scar reduction and continued skin enhancement, alongside OxyGeneo and HydraFacial treatments. Atyia’s meticulous attention and personalized care have made all the difference, ensuring I feel confident and well-cared for throughout the process. I wholeheartedly recommend their services to anyone seeking outstanding skincare and a truly caring team.

16 January 2025
Unprompted review
Rated 5 out of 5 stars

Most aesthetically looking clinic in copenhagen

Recently, I have moved over from Australia. I had been using a regular clinic for the last 10 years so I was skeptical to try someone new. From the moment I stepped in the clinic was greeted with relaxing music and smiling staff. I must say it was one of the cleanest and spacious clinics I've visited. Everything was in order and it was such a relaxing and calm atmosphere I felt like sleeping on the sofas at reception.

I had a skin consultation by a therapist called Anmol. She was brilliant. She not only told me what I need, but gave me a detailed explanation of WHY! It just made so much more sense. In addition to a detailed skin analysis they use this machine that shows my skin under different lights. There is a report that is generated and they use it to understand my skin concerns. Also they use it as a comparative tool to show me progression.

I am now on a skin plan and have had 3 treatment and the results are so impressive.

I have a strict skin care routine for home usage focusing on ingredients my skin requires.

I cant wait for my next skin analysis to see my results. I am so excite.

Thank you Derma Solution for making my experience so rewarding. I know I can be difficult at times with all my questions. But thanks, and I look forward to seeing you for my next treatment.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Skin Plan

I have been going to several clinics over the last few years for acne related issues. I came across Derma Solution as a friend recommended it. They offered me a skin analysis using a special device and generate report. They crafted a customized skin plan and advise it would tackle the root issues that would provide me with a sustainable preventative approach to my issues. Furthermore, treatments were recommend for a correction of existing problem. I never saw skin as proactive. I always just tried to fix the issues that I could see.

I am now more aware of how my skin works and what I need to do to keep it that way without spending to much money and time on treatments/ clinic visits.

My skin has never felt so hydrated and oil free. The only thing I’m left with is light marks from previous acne that is also disappearing slowly.

I have full confidence in the team at Derma Solution and would recommend them to everyone. I can now go to work without makeup.

Thank you Derma Solution Team.

30 May 2023
Unprompted review
Rated 5 out of 5 stars

I had my first visit to Derma Solution…

I had my first visit to Derma Solution recently and was very impressed. The location was easy to get to. The facilities were bright and modern. The staff was very welcoming and attentive. Everyone was very professional and the clinic feels very luxurious.

I also like that they have a full range of services and look forward to trying them out in the future.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Cosmelan Treatment for Pigmentation

I have recently had a Cosmelan treatment done at Derma Solution. They have been incredibly helpful at explaining the skin concern I have any why cosmelan would be a better treatment for me than traditional laser ill therapy. I have just had my treatment and feel in super safe hands. It’s been a week and I can already see my tough pigmentation being removed. It’s taken me 15 years to find a solution and I couldn’t be any happier. I would 100% recommend them to anyone who has skin concerns. Looking forward to my follow up appointments.

4 November 2022
Unprompted review
Rated 5 out of 5 stars

Incredible results and great service

I cannot recommend Dermasolution enough. I have been receiving facial treatments at the clinic for over a year now and I am continually impressed. The staff are very kind and professional, and I know I can fully trust them with my skin. I have been following a plan that is tailored to my sensitive, acne-prone skin’s specific needs. Especially the Acnelan treatment I’ve recently received has been extremely effective - my stubborn acne has cleared up and my skin is much more even toned now. I’m so pleased with my results!

17 October 2022
Unprompted review
Rated 5 out of 5 stars

I recently moved to Copenhagen from New…

I recently moved to Copenhagen from New York. I have been visiting my dermatologist office since 2010 and was super nervous of trying a new clinic that too away from home.

The moment I took a step into Derma Solution I was welcomed by warm staff who also spoke english.

They took care of my requirements and actually advised me to calm down and take baby steps than a deep dive. It was such a relaxed consultation.

I was provided a detailed skin analysis where they were able to exactly tell me my skin concerns and what was causing them. They were able to explain complex issues with so much ease.

I now know exactly how i need to manage my skin through ingredients of skin care and what things I should be mindful of when exposing my skin to the environment.

I am now 3 months into my plan of 9 months. I can already see such an improvement.

Cant wait to see the end results. Warm recommendations from me.

6 September 2022
Unprompted review
Rated 5 out of 5 stars

Professional, attentive and kind staff

Professional, attentive and kind staff. The communication about the treatment was very good, with all the possible side effects and mechanisms of action clearly and thoroughly explained. Also, they are very careful to help the client to feel comfortable during the treatment and consider your personal goals when planning it. I highly recommend

5 July 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend Derma Solution

I highly recommend Derma Solution, I’ve had a skin care plan with amazing results. I look younger and my skin has change dramatically, everyone comments about my skin. No body believes I’m 47. A very very happy customer. I also started a skin care plan for my 18 year old teenage daughter with incredible results.

11 January 2022
Unprompted review

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