One reason this experience was a good one is because every step was made plain and clear to follow and understand until the end. However, it would be better to offer the last five items for the pillo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great info, but give the add-on offers once the pillow has been purchased all at once and allow to choose instead of how its currently being offered as I feel like I may have chosen incorrectly now. D... See more
Company replied
Before buying it I checked whether this was a scam as there are too many dodgy ads on Facebook! I was delighted with the good communication and notications on tracking. My pillows arrived on time as a... See more
Company replied
I have central sleep apnea, and find it difficult to get to sleep with my sleeping equipment and buried in multiple pillows. This single pillow and about a 3° incline to my adjustable bed has made my... See more
Company replied
Company details
About Derila Pillow
Written by the company
EXPERIENCE TRULY LUXURIOUS AND RESTFUL SLEEP
Whether it's neck and back pain in the morning, snoring, or just poor quality sleep, Derila is the bedroom upgrade that helped thousands reclaim and uplift their night time rest. Derila is designed to adapt to your body’s natural shape, offering the perfect support for a deep, restful sleep.
Derila’s ergonomic design adapts to your body for personalized comfort, providing restful sleep. With advanced memory foam, it contours to your neck and spine, promoting proper alignment and reducing pressure points. No matter your sleep position, Derila ensures optimal support, helping you wake up refreshed.
Great For All Sleeping Positions
Neck & Head Alignment
Helps With Snoring
CertiPUR Certified Memory
Foam Tech
DESIGNED FOR UNINTERRUPTED SLEEP
Tired of rolling from side to side on that old shattered pillow the whole night? Exhausted from a stiff neck that keeps you awake till sunrise? Derila helps your body relax, brings unmatched comfort and peaceful sleep that lasts the whole night.
ONE OF A KIND
Derila is the culmination of years of development to create one of the most technically advanced ergonomic memory foam pillows on the market. However, all masterpieces have their cheap imitations. Get the genuine Derila Pillow on their official website.
GET THE ORIGINAL DERILA HERE
Useful Links
Shop Derila Now Track Your Order FAQ Contact UsContact info
United States
- +1 (609) 318-3319
- derila.com
4.0
Great
41K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website was easy to navigate and…
Website was easy to navigate and understand it. I received an email in less than 10 minutes stating all info about my order. I will give an update after my use of my 2 new pillows.
7 May 2026
Unprompted review
Reply from Derila Pillow
Hello Tom,
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our website easy to navigate and that you received prompt communication about your order. We look forward to your update after you've had a chance to try out your new pillows.
Wishing you a fantastic day!
Derila Support Team
Great learning info
Great learning info, but confusing pillow cover section. Upgrades and each NEW & BETTER cover when tapped drew out the concern that in sequence more than one was being purchased.
8 May 2026
Unprompted review
Reply from Derila Pillow
Hello Mary,
Thank you for taking the time to provide your feedback.
We sincerely apologize for any inconvenience caused by the confusion regarding the pillow cover section. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.
We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!
Derila Support Team
Perfect in comfort and fit
Perfect in comfort and fit. Have not used my cpap since I receive my Derila! Would highly recommend it.
8 May 2026
Unprompted review
Reply from Derila Pillow
Hello David,
Thank you for sharing your positive experience with us! We're thrilled to hear that you're satisfied with the comfort and fit of your Derila. Your recommendation means a lot to us, and we're delighted that our product has had such a positive impact for you.
Wishing you continued comfort and restful nights!
Derila Support Team
Reply from Derila Pillow
Hello Adriano,
Thank you for taking the time to provide your feedback.
We're delighted to hear that you find the pillow very nice and at a great price. We truly appreciate your support and are always here if you have any further feedback or questions.
Wishing you a pleasant day ahead!
Derila Support Team
It was suggested i order 2 pillows…
It was suggested i orrder 2 pillows which I did. I sent an email but never received a reply to the video i sent in. The pillow is really good and I sleep well on it. I want to know why both are so different. Deliveryr was perfect - packaging and timing was fast and efficient.
8 April 2026
Unprompted review
Reply from Derila Pillow
Hello Paula,
Thank you for taking the time to provide your feedback.
We sincerely apologize for any inconvenience caused. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.
We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!
Derila Support Team
Reply from Derila Pillow
Hello Travis,
Thank you for taking the time to provide your feedback.
We're thrilled to hear that you found the ordering process easy and quick. Your satisfaction is important to us, and we appreciate your positive review.
Wishing you a pleasant day ahead!
Derila Support Team
Reply from Derila Pillow
Hello Gloria,
Thank you for taking the time to leave a review. We appreciate your feedback and are committed to using it to improve our products and services. If you have any additional comments or concerns, please feel free to reach out to our customer service team at https://support.derila.com.
Best regards,
Derila Support Team
Great just check it out!
8 May 2026
Unprompted review
Reply from Derila Pillow
Hello Mike,
Thank you for taking the time to provide your feedback.
We sincerely appreciate your positive review on Trustpilot. Your satisfaction means a lot to us. If you have any questions or need assistance, feel free to reach out.
Wishing you a pleasant day ahead!
Derila Support Team
I hate the”wait there is more” sales…
I hate the”wait there is more” sales pitches, put them all together with one price not all the add ons.
7 May 2026
Unprompted review
Reply from Derila Pillow
Hello Jo,
Thank you for sharing your feedback with us. We understand your concerns about the sales pitches and appreciate your input. We will take this into consideration and review our internal processes to see where they can be improved.
You can always reach our customer service team at https://support.derila.com for any further assistance.
Derila Support Team
fairly easy so far.
7 May 2026
Unprompted review
Reply from Derila Pillow
Hello Donna,
Thank you for taking the time to provide your feedback. We truly appreciate your input and are glad to hear that your experience has been fairly easy so far. If you have any further questions or need assistance, please feel free to reach out. Wishing you a pleasant day ahead!
Derila Support Team
Interesting product
Interesting product that will hopefully provide better sleep.
8 May 2026
Unprompted review
Reply from Derila Pillow
Hello Ian,
Thank you for taking the time to provide your feedback.
We're glad to hear that you find our product interesting and we hope it will help in providing you with better sleep. Your support is greatly appreciated.
Wishing you restful nights and a pleasant day ahead!
Derila Support Team
DON’T BUY THIS PILLOW!
DON’T BUY THIS PILLOW!! I received mine late October and 6 months later, the foam is already falling apart!!!
8 May 2026
Unprompted review
Reply from Derila Pillow
Hello John,
We value your comments.
We tried to solve this problem by getting in touch with you through Trustpilot. But we haven't heard anything back from you.
If you haven't gotten the emails but still want us to help you with your case, please use the contact form on https://derila.com/contact
Please give us the following information so that we can check the details of your order:
Email address where the order was placed
Order Number
Full name
Thank you for helping us grow and learn. I can't wait to hear from you again soon.
Derila Support Team
Reply from Derila Pillow
Hello Roger,
Thank you for taking the time to provide your feedback. We're glad to hear that you found the ordering process easy. We also appreciate your comments about the additional offers. Your input is valuable, and we will consider it as we work to improve our customer experience.
Thank you for choosing Derila, and we wish you a pleasant day ahead!
Derila Support Team
Look forward to receiving this remarkable pillow & finally get the sleep my body deserves. Was an easy ordering process.
Product looks great. Cannot wait to receive soon. Affordable too. Better than using a machine for sleep.@
7 May 2026
Unprompted review
Reply from Derila Pillow
Hello Rose R.,
Thank you for taking the time to share your feedback! We're delighted to hear that you’re impressed with the Derila product and are looking forward to receiving it. It's wonderful to know that you find it affordable and a great alternative for your sleep needs.
We truly appreciate your support and look forward to serving you again. Wishing you a pleasant day ahead!
Best regards,
Derila Support Team
Easy to order & good pricing on…
Easy to order & good pricing on accessories.
7 May 2026
Unprompted review
Reply from Derila Pillow
Hello Linda,
Thank you for taking the time to provide your feedback. We're thrilled to hear that you found our ordering process easy and enjoyed our good pricing on accessories. We truly appreciate your support.
Wishing you a pleasant day ahead!
Derila Support Team
Trustworthy
I like that there was thorough information about EconLT LLC as well as the Derila pillow.
7 May 2026
Unprompted review
Reply from Derila Pillow
Hello Ellen Parker,
Thank you for taking the time to share your positive feedback. We're glad to hear that you appreciated the detailed information available about EconLT LLC and the Derila pillow. Your satisfaction is important to us, and we are delighted to know that we met your expectations.
Wishing you a wonderful day ahead!
Derila Support Team
Reply from Derila Pillow
Hello James,
Thank you for taking the time to provide your feedback.
We sincerely apologize for any inconvenience caused. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.
We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!
Derila Support Team
Easy to follow to order.
7 May 2026
Unprompted review
Reply from Derila Pillow
Hello Steve,
Thank you for taking the time to provide your feedback.
We truly appreciate your comments and are glad to hear that the ordering process was easy to follow. Your satisfaction is important to us, and your feedback helps us improve our services.
Wishing you a pleasant day ahead!
Derila Support Team
Beware
Been weeks for this already paid for via VISA product. My father has not received anything but heartache. Reading some reviews I would encourage people not to get "SCAMMED" by online adverts for this so called product. Do your homework before giving your credit card information. BUYER BEWARE!
*** Will not respond to any further attempts for information from this so called company until the issues have been satisfactorily completed for a product already paid for in full and NOT received in 30 days!***
*** Email me a toll free number and I will be more than happy to discuss this distasteful situation in detail.
7 April 2026
Unprompted review
Reply from Derila Pillow
Hello D Craig,
We appreciate your feedback.
We attempted to resolve this issue by contacting you via Trustpilot. However, we have received no response from you.
If you have not received the emails and still would like to let us assist you with your case, please contact us via contact form on https://derila.com/contact
In order for us to access and verify your order details, kindly provide the following information:
Email Address used to place the order
Order Number
Full name
Thank you for helping us grow and learn. We look forward to hearing back from you soon.
Derila Support Team
Easy process
7 October 2025
Unprompted review
Reply from Derila Pillow
Hello Colleen,
Thank you for taking the time to provide your feedback.
We're delighted to hear that you found the process easy. Your satisfaction is our priority, and we're pleased to know we're meeting your expectations.
Wishing you a pleasant day ahead!
Derila Support Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.