DERGEPFLEGTEMANN.DE Reviews 3,289

TrustScore 5 out of 5

4.8

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Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Deutschlands führender Onlineshop DERGEPFLEGTEMANN.DE für Körperpflegeprodukten bietet Männern eine große Auswahl an Produkten für die Nassrasur, Bart-, Gesichts- und Körperpflege sowie Anti-Aging-Produkte. Außerdem gehören Düfte und Accessoires zum Angebot. Stöbere etwas im Sortiment und lasse Dich überraschen von der Produktvielfalt.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 5 out of 5 stars

Excellent!

Everything from the placement of the order to the delivery went very well and the products I ordered are excellent.

24 October 2023
Rated 5 out of 5 stars

I am a Depper Dan Man!

Ich habe Depper Dan Green bestellt. Angeregt durch George Clooney in "Oh,Brother where Art thou".....in der Gesamtbetrachtung -> KULT !!!

5 August 2023
Rated 1 out of 5 stars

The light i purchased does not charge…

The light i purchased does not charge or turn on. Since i first took it out of the box. I have called 3 times and sent an email but have not heard anything back. I would like to return the light and get one that works. I bought it for my wife for her birthday and its very embarrassing to buy a gift that doent work. Id gladly update my review if i got customer service to assit me.

16 May 2022
DERGEPFLEGTEMANN.DE logo

Reply from DERGEPFLEGTEMANN.DE

Dear Andrew, we are really sorry that your light didnt work. Our customer service has already contacted you to give you help for the order return. Of course we will replace the light for you.

Rated 1 out of 5 stars

I would give 0 stars but it isn't…

I would give 0 stars but it isn't possible. They list products on their website for the wrong price, then refuse to send the actual products which is technically illegal. I'm still waiting for this to be resolved but it doesn't look hopeful!

Will never use again

9 May 2022
Unprompted review
DERGEPFLEGTEMANN.DE logo

Reply from DERGEPFLEGTEMANN.DE

After a new check with our customer support team, we found your case. You ordered the product on check24, which listed our product wrong. we already contacted check24 to clearify the problems. Our support contacted you already to refund your order. We are really sorry for the problems on check24.

Rated 1 out of 5 stars

Costumer service does not respond when you have an issue

In this particular shop experience I have had a bad experience. I bought 3 TRUEFITT & HILL shaving creams and one of them was notoriously used.

I want to return the item, however, the system does not generate an automatic label, I wrote an email with pictures which has not been replied, I call to their phone number and there is only an automatic record. So there is no manner to contact them if a product fails.
Unfortunately, you know the brands when there is a problem and in this case it has not been a good shopping experience for their costumer service

10 December 2021
DERGEPFLEGTEMANN.DE logo

Reply from DERGEPFLEGTEMANN.DE

Hello Eduardo, Customer Care will contact you.

Rated 5 out of 5 stars

Parfums

Super Kommunikation und perfekt Service

10 January 2021
DERGEPFLEGTEMANN.DE logo

Reply from DERGEPFLEGTEMANN.DE

Da freut sich unser Customer Care.

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