Denture Medics Reviews 

199
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Broken bottom plate! Packed and sent on a Monday, back by Wednesday, fitted perfectly! A great service!

Company replied

Rated 5 out of 5 stars

My 90 year old father broke his dentures in three pieces during isolation and meant he couldn’t go to see his dentist! Couldn’t believe when I saw that he’s denture could be repaired in 24 hours !... See more

Company replied

Rated 5 out of 5 stars

Yes. Broke my denture and couldn't wait for a dentist's appointment ( I don't think they class it as an emergency and to be fair I wasn't in pain). I posted my broken denture on Tuesday afternoon a... See more

Company replied

Rated 5 out of 5 stars

I was quite nervous having to send my Husband's broken denture by post as there were no local options available. I used a tracked 24 hour service at the post office on Thursday afternoon and early on... See more

Company replied

Company details

  1. Denture Care Center
  2. Dental Laboratory

Written by the company

Denture Medics are the Emergency Denture Repair team at CosTech Dental Laboratory, a select group of technicians working directly with members of the public for denture repairs. Whether you’ve lost a tooth, chipped your denture or broken it in two, the Denture Medics are able to fix and return your dentures within 24 hours for a single flat fee. And if you’re in our local catchment area, we’ll even pick it up and deliver it back to you for free!


Contact info

4.8

Excellent

TrustScore 5 out of 5

199 reviews

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4.8

All reviews

(199)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

My denture broke into 3 pieces. I called to see if they could help. I took what was left of them in expecting the worst. Within 5 hours I got a call to say they managed to fix all 3 pieces together. Not only was it repaired well, but it looks and feels sturdier than before. Massive kudos I cannot recommend them enough!

11 January 2024
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Reply from Denture Medics

Lovely feedback, so glad we could help!

Rated 5 out of 5 stars

A fantastic service

A fantastic service! Broken denture posted on a Wednesday afternoon and repaired and returned in the morning post on the Friday.
Would recommend to anyone.

15 November 2023
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Reply from Denture Medics

Thanks so much for the review.

Rated 5 out of 5 stars

Service is always brilliant

Service is always brilliant - turnaround in 3 days

17 November 2023
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Reply from Denture Medics

Glad we could help Karen! Repairs are completed and dispatched within 24 hours of arrival at our lab (usually returned on the same day). We send cases back on a Tracked 24 service.

Rated 5 out of 5 stars

Highly recommended

Heroes! No one we called could help us, but then I found these people online. Desperate, I tried them, and can highly recommend them. They fixed the problem quickly and professionally, at a reasonable fixed price.

13 September 2023
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Reply from Denture Medics

Thank you, so glad we could help

Rated 5 out of 5 stars

Superb experience

Again a superb experience. The turn around time is astonishing! Unfortunately my mum’s dentures break at their weakest point so this is the reason that this is the second time I have used Denture Medics. The break will no doubt happen again so I will use this service again! Would highly recommend.

22 August 2023
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Reply from Denture Medics

Thank you for leaving such a kind review.

Rated 5 out of 5 stars

Denture repair

Everything about this company has been fantastic, easy to use website and no extra costs or hidden costs. They can turn around your repair in no time. Well done to all the staff and technicians

10 August 2023
Unprompted review
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Reply from Denture Medics

Cheers for the review, much appreciated.

Rated 5 out of 5 stars

Superb all around experience

Absolutely amazing company. I sent the dentures on the Thursday and had them back by the Saturday. They fixed a nasty break in my mum's dentures and stuck back some teeth that had fallen out. They also reformed and replaced a lost tooth. We could not be happier the work is outstanding.This will always be my go to company if we have any further problems with dentures. Thank you

3 August 2023
Unprompted review
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Reply from Denture Medics

Thanks so much for the review, glad we could help!

Rated 3 out of 5 stars

They did not fit

20 July 2023
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Reply from Denture Medics

Hi Reuben, sorry we didn't meet expectations on this occasion. We repair the dentures to the same shape as before but when they're not in place the teeth can slowly shift out of position. We try to complete repairs on the day they're received but it could be that the teeth had moved slightly during this period.

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate. Fast shipping. But you put the wrong door number. 4 instead of 5 and these are not next door.

25 July 2023
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Reply from Denture Medics

Thanks for the review. Apologies for the door number mistake, addresses are now auto-filled to the details entered when placing an order so this shouldn't happen in future.

Rated 5 out of 5 stars

Such a fast turn around

Such a fast turn around. Dentures all fixed

11 July 2023
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Reply from Denture Medics

Thanks for the review, we do our best to get repairs back asap!

Rated 5 out of 5 stars

A million thanks

I dropped my denture in a ceramic basin and was devastated when it broke exactly in half! After some searching and a good deal of panicking I found Denture Medics. They picked up my denture on a Friday and delivered it back on the Monday. I was so nervous to try it again in case it fell apart and waited for a couple of hours to pluck up courage. No need to worry - it feels great and maybe a bit more secure than it was before. Thanks a million :)

3 July 2023
Unprompted review
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Reply from Denture Medics

Pleased we could help, thank you for the review!

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