The Dental Negligence Team Reviews 

87
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Avoid if you are under an NHS Wales dentist. Fobbed me off citing an apparently Welsh redress scheme entitled Putting Things Right. I had never heard of this so I checked and it no longer exists! T... See more

Rated 5 out of 5 stars

I contacted the Dental Negligence Team regarding sub standard treatment I have received from my previous Dentist. My case was handled by Samantha Swaby & I was very happy with the settlement I rec... See more

Rated 5 out of 5 stars

I would, without any doubt whatsoever recommend Royds Withy King, the whole process from start to finish has been dealt with extremely efficiently. What could have been a very complicated process, was... See more

Rated 5 out of 5 stars

Sophia who worked on my case was knowledgeable and showed empathy for what I’d been through. Kept me informed every step of the way and always made herself available as soon as she could if I had a q... See more

Company details

  1. Lawyer

Written by the company

The Dental Negligence Team, brought to you by RWK Goodman Solicitors, have been working in the field of dental negligence for over 30 years. Our team have expert knowledge of the field and are specialists in seeking maximum, and sometimes record-breaking, levels of compensation.


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4.3

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.3

All reviews

(87)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid if you are under an NHS Wales…

Avoid if you are under an NHS Wales dentist.
Fobbed me off citing an apparently Welsh redress scheme entitled Putting Things Right. I had never heard of this so I checked and it no longer exists! They refer you onto Welsh solicitors Hugh James to supposedly help with this process however Hugh James thus far have not got back to me and so they may ge getting a review shortly too. Thankfully a different firm in England has now taken my case on.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

A heartfelt thank you

We just wanted to say a heartfelt thank you to Samantha and the whole Dental Negligence Team at RWK for their professionalism, patience, and compassion throughout this journey. From the very beginning, they made us feel heard and supported, and that meant a lot to us. The communication was excellent throughout, everything was explained clearly, and we always felt in safe hands. Choosing RWK to represent us was one of the best decisions we made.

What felt like a very overwhelming and exhausting process was made so much more manageable because of Samantha and the team’s help and guidance.

My wife and I are very happy with the service we received, and we are truly grateful for everything they have done on our behalf. We would happily recommend Samantha and the whole RWK Team to anyone needing support with a similar matter.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Dear Team at RWK Goodman,

Dear Team at RWK Goodman,
I am writing to express my heartfelt and sincere thanks for the outstanding work you did in winning my dental case.
Your professionalism, dedication, and attention to detail made an incredibly difficult situation much easier to navigate. From start to finish, I felt supported, informed, and confident that my case was in the very best hands. Achieving a successful outcome means more to me than words can fully express.
Please extend my deepest gratitude to everyone involved in my case. Your hard work has truly made a positive difference in my life, and I will always be thankful for your expertise and commitment.
Natasha you have seen great throughout the all process and I really appreciate your help, keeping me up to date and always responding to my messages!

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Dental negligence Case

Sophia Lawrence,dealt with my case which turned out to be quite complex.I could not have asked for any one better.She has been amazing through out the entire process.
Sophia,has been consistent and thorough.
I had regular updates,and even when there was no updates,Sophia,still checked in on me.
You are a credit to the company.
I would absolutely recommend her to anyone.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Professional and Helpful

Information was clearly communicated with each step of my claim so I understood what was happening and the next steps. I was regularly updated throughout with the case bought to a successful conclusion. Those dealing with my case were professional, friendly and helpful, I could not have asked for more. I would highly recommend.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

From the start to finish of my case I…

From the start to finish of my case I have received supportive ,honest ,friendly empathetic service ,the case has been handled with professionalism. Any questions along the way have been answered in a way that made it easy to understand and I have been consulted at every stage and updated on the progress of the case as it moved forward. This level of kindness,service and professionalism has made the experience so much easier . When the circumstances of my dental negligence case occurred I was left in a position of who to turn to for help and reassurance of if I did as I thought have a case . The team assessed my case quickly and gave me the reassurance ,advice and support I needed to make the decision to pursue my case. I can not fault them at any stage of my case. The outcome of compensation for the dental negligence I encountered is more than appreciated but the comfort of the answers I needed and the respectful ,professional and friendly manner in which my case was handled I will forever be grateful for . Thank you to the entire team but especially to Sophia and Stephanie who handled my case brilliantly.

10 July 2025
Unprompted review
Rated 5 out of 5 stars

First Class experience

I initially contacted the RWK Goodman team after reading such positive reviews on Trustpilot, I am pleased to say that I certainly made the correct choice.

I was left with a very botched Clearcorrect treatment & I wasn't sure if I had a case as the legal process to get there did seem a daunting minefield.

From the very first phone call everything was very straight forward, the no win no fee was made very transparent, the ongoing communication was very slick & first class, I was kept very well informed throughout the whole process.

RWK Goodman managed to agree a substantial settlement which I was very happy with.

A big thanks to Devon Bailey who supported & guided me along the way, nothing was too much trouble for her.

I would highly recommend this extremely professional company to achieve the outcome you are searching for.

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I highly recommend Samantha Swaby and the team at RWK Goodman. I was left with a dental injury due to medical negligence. After years of the defence failing to take responsibility, Samantha and RWK Goodman were able to agree a significant settlement. From day one, Samantha was caring, compassionate, and had a calming presence in the difficult and uncertain situation that I was left in. I was frequently updated throughout the whole process and felt supported and guided during the daunting process of litigation, which gave me confidence that I was in safe hands. My best interests were always paramount. I would not hesitate to recommend Samantha and the team at RWK Goodman.

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Samantha Swaby at RWK Goodman

Samantha Swaby at RWK Goodman provided exceptional service in successfully winning my dental negligence case.
From the initial enquiry stage through to settling the case, the service provided by the team at RWK including Samantha and Sophia Lawrence was friendly, efficient and informative.
I would highly recommend RWK Goodman

3 March 2025
Unprompted review
Rated 5 out of 5 stars

The process was smooth

The process was smooth, and I was impressed by the prompt response and clear communication throughout.

Your team member Sophie with her utmost professionalism and commitment to customer service made the experience stress-free. Thank you for making dental care more accessible and ensuring a hassle-free claims process.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service provided

Very happy with Samantha who’s been looking after my claim. I’ve been kept well informed at every stage of the process. Samantha is always there to explain technicalities and process.
The claim took a long time to settle but this is all due to difficulties with the second defendant.

21 January 2025
Unprompted review
Rated 5 out of 5 stars

I dont think I could have chosen a better company

I dont think I could have chosen a better company to represent me.
They were fantastic from beginning to end.

When ever I called for advice or any questions I had they would always be there to help.

I would definitely 100% recommend this company.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Devon @ The Dental Negligence Team

Devon
Was my solicitor in my case,after going through months of treatment,I was left in pain distress very unhappy and not knowing what to do I contacted the Dental negligence team .. and Never looked back ... Devon was with me all the step of the way I was always kept informed and guided with the information she needed and so very happy with what she done for me and the Outcome, I can't thank Devon and the Dental negligence team for taking my case on, and getting a good result ... All there work was worth it .... I totally recommend ,..if you have terrible experience and the end result meant you were in discomfort and very unhappy..Don't hesitate to contact The Dental Negligence Team, your be so happy you did as I was thank you Devon and thank you Team
Kind regards
Selina lock

5 December 2024
Unprompted review

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