Dentalinsurance.com Reviews 1,169

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patience, making the process of choosing and understanding plans easy and comfortable. Many people highlight the excellent customer service, noting that representatives are knowledgeable, clear communicators, and genuinely dedicated to finding the best solutions for individual needs. The overall service is frequently described as smooth, efficient, and user-friendly, with many consumers appreciating the ease of the sign-up process and the ability to compare plans effectively. However, some people were dissatisfied with the customer service, mentioning issues like a lack of communication regarding application approvals and difficulties in understanding representatives who did not speak clear English.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise employees for being... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, politeness, and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the ease of... See more

Service

Consumers find service to be positive. Reviewers consistently praise the helpfulness and efficiency of the... See more

Subscription

Customers had positive experiences with subscription. Many reviewers found the sign-up process easy, fast,... See more

Based on these reviews

Rated 5 out of 5 stars

I had a really great time! Freya and Arlene were super helpful and took care of everything I needed to know about getting new dental coverage. They even took the time to answer all my questions and co... See more

Company replied

Rated 5 out of 5 stars

The person who assisted me is the reason for my 5-star review!!! Arleen was everything I would want in an insurance agent/customer service rep! She was friendly, professional, patient, explained me e... See more

Company replied

Rated 5 out of 5 stars

The agent that helped me choose my plan was extremely helpful and kind. The application process was easy, but he stayed with me and confirmed each step along the way.

Rated 5 out of 5 stars

Calyn was extremely nice and very informative! She explained everything in detail. It was a learning experience in which I so much appreciated! She was able to answer all my questions and help me to u... See more

Company replied


Company details

  1. Dental Clinic
  2. Pharmacy

Information provided by various external sources

We are one of the leading providers of dental insurance and discount plans. DentalInsurance.com was the first to enable individuals to both comparison-shop and apply for dental insurance and discount dental plans directly via the Internet.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Customer Service

I can’t remember his name but he’s a very knowledgeable and polite man. He explained the insurance, he answered all of my questions. This agent actually put my mind at ease during the purchasing process. Kudos to your employee!! I hope they are all as awesome as he is. 🙏🏽

15 April 2026
Rated 5 out of 5 stars

Very Helpful Agent

The agent that helped me choose my plan was extremely helpful and kind. The application process was easy, but he stayed with me and confirmed each step along the way.

13 April 2026
Rated 5 out of 5 stars

Excellent and Informative

Excellent and informative customer service, particularly my agent, Carlyn. Provided valuable insights and comparisons to derive at the right insurance company and plan for my wife and me. We are both seniors and needed a reliable source of information.

13 April 2026

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