Denman Brush Reviews 777

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I’m genuinely so impressed with Denman brushes. The selection is amazing — there’s something for every hair type and need — and the product descriptions are actually helpful, so it’s easy to choose... See more

Rated 4 out of 5 stars

I recently bought a Mason Pearson brush which caused my hair to become badly tangled and even matted. Denman was recommended online as a good detangler for long, thick hair like mine. So far it has ma... See more

Rated 5 out of 5 stars

I ordered a spare rubber for my Denman. The previous one perished after about 35 years of use. I was very pleased to be able to replace it rather than chucking the whole brush away. Top marks for sust... See more

Rated 1 out of 5 stars

I placed an order on 4th January 2021,the money left my bank account on the same date. I haven't received my order . I emailed Denman brush customer service who told me it was the fault of Royal... See more

Company replied

Company details

  1. Hair Product Store

Written by the company

Love your hair...love Denman!


Contact info

3.9

Great

TrustScore 4 out of 5

777 reviews

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1-star

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Rated 5 out of 5 stars

Great product

I have very fine thin hair, this great. Holds it up no problem. Great service , ordered Tuesday came by Thursday .would recommend

5 December 2020
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Reply from Denman Brush

Hello Mrs C Tattersfield, thank you for your review, great to hear your order arrived quickly. Thank you for choosing Denman. - Mark.

Rated 1 out of 5 stars

I didn’t receive it

5 December 2020
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Reply from Denman Brush

Hello Sarah, we are sorry to hear you did not receive your order within the time scale, there have been some delays with Royal Mail recently. I can see your order has now been delivered.

Please contact customer.services@denmanbrush.com to discuss further or for more information. - Mark.

Rated 5 out of 5 stars

Great brushes

Nice brushes! Bought the first three which I so much loved, and my daughter also loved it, so I went ahead and ordered 5 more different brushes for us. Very good for afro-hair! It straighten, and detangles hair very well and easily. I'll give these brushes a 5** Because it has made my wash day easy and pleasant. I now have less of hair breakage because of using @Denman hair detangler bush.
Happy customer.

4 December 2020
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Reply from Denman Brush

Hello Liza, that is great to hear from your positive experience and your repeat custom. Thanks for choosing Denman. - Mark.

Rated 2 out of 5 stars

Still waiting.....

Love your brushes and combs but I can’t rate something or tell you about my experiences for something I’ve yet to receive a whole week after ordering!

4 December 2020
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Reply from Denman Brush

Hello Lauren, thank you for leaving feedback, we are sorry to hear you did not received your order within the time scale, there have been some delays with Royal Mail recently. I can see your order has now been delivered.

Please contact customer.services@denmanbrush.com to discuss further or for more information. - Mark.

Rated 5 out of 5 stars

Professional product for home use

My Denman brush arrived very promptly, considering Covid delivery delays !

Great to be able to get professional hair styling brushes for home use
Many Thanks

3 December 2020
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Reply from Denman Brush

Hello Pauline, that is great to hear from your positive experience. Thank you for choosing Denman. - Mark.

Rated 1 out of 5 stars

It’s was meant to be a 48 hour service…

It’s was meant to be a 48 hour service but 6 days later there is no sign of it

3 December 2020
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Reply from Denman Brush

Hello VM, we are sorry to hear you did not receive your order within the time scale, there have been some delays with Royal Mail recently. I can see your order has now been delivered.

Please contact customer.services@denmanbrush.com to discuss further or for more information. - Mark.

Rated 1 out of 5 stars

I haven’t received my order

I haven’t received my order. It’s been more than 10 days. And I don’t know who to contact.

2 December 2020
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Reply from Denman Brush

Hello Haya, we are sorry to hear you have not received your order, there have been some delays with Royal Mail but the tracking is showing your order is on its way. Please contact customer.services@denmanbrush.com to discuss further or for more information. Take care - Jill.

Rated 1 out of 5 stars

Appalling

Appalling; goods not received and you ask me for review!! I have rung Denman Brush and there is no hint of an apology or date when the goods might be received. Nina Robinson

2 December 2020
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Reply from Denman Brush

Hi Nina,

Many thanks for your review. We're really sorry that you've experienced this but I'm glad that Jill was able to track your item for you and confirm that it is on route.

As Jill explained, due to the nature of the ongoing pandemic Royal Mail is very busy and some customers are experiencing delays in receiving their items and on their behalf we offer our sincere apologies. We hope you receive your hairbands soon.

Take Care - Jamie.

Rated 1 out of 5 stars

Still haven’t received my purchase…

Still haven’t received my purchase despite having been told it has been dispatched over a week ago, customer service was a waste of time

2 December 2020
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Reply from Denman Brush

Hello Diane, we are sorry to hear you have not received your order. Tracking is showing your order is to be delivered shortly. Please contact customer.services@denmanbrush.com if you would like to discuss further. Take care - Jill.

Rated 5 out of 5 stars

Amazing brush

Like nothing I’ve used before. no pull when combing my hair. Highly recommend for curly hair.

1 December 2020
Rated 5 out of 5 stars

Order arrived when it said it would

Order arrived when it said it would. Good coving precautions in place. Packaging just amount needed for order & well sealed. Product excellent does exactly what it reports it is for.

1 December 2020
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Reply from Denman Brush

Hi Lesley, thanks so much for your review, I'm please that your order arrived on time and that the product is exactly what you were looking for! Take Care - Jamie

Rated 5 out of 5 stars

Only use Denman

This brush has completely brought my ringlets back to life. There is no other brand anyone should use. This is literally the best.

1 December 2020
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Reply from Denman Brush

Hello Grace, that is great to hear the brush is working out for you. Thank you for choosing Denman. - Mark.

Rated 5 out of 5 stars

My brush arrived far faster than…

My brush arrived far faster than expected, and it's worked wonders on my hair! Thank you, Denman!

30 November 2020
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Reply from Denman Brush

Hello Lucy, thank you for your review, we are glad your brush arrived faster than expected. Thank you for choosing Denman. - Mark.

Rated 5 out of 5 stars

A really good buy!!

Good communication, swift delivery and an excellent brush for my grandaughters tangled long hair. Thank you!

29 November 2020
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Reply from Denman Brush

Hello Anne, we are so please to hear your Granddaughter loves her new Tangle Tamer and you had a great shopping experience on our website. Take care - Jill

Rated 5 out of 5 stars

Lovely brushes

Lovely brushes, great designs

29 November 2020
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Reply from Denman Brush

Hello Sharon, we love the great designs and colours too. Thank you for sharing your review. Take care - Jill

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