No response from company
I emailed customer service asking for help trouble shooting my pressure canner since it wasn’t getting to appropriate lbs of pressure and hadn’t been used yet. I told them in email what weight, valve etc I was using. Reseated gasket. Tried multiple times without getting appropriate pressure. Got the auto response email that I would be helped within 48hrs. It has been weeks with no response. I left a 1 star review on their page 7 days ago due to lack of customer service. My review is not on their site and still no response, but they had no issue posting a 5star review from someone 3 days ago.




