A close family member recommended we speak to the Demijohn team about getting wedding favours for our big day. I'm glad we did as I couldn't have asked for better. Angus was so friendly and helpful ri... See more
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Demijohn was founded in Edinburgh in 2004 as the World's first liquid deli and is still family run. We mail order our uniquely quirky range of over 70 food and drink products in refillable glass bottles. From Scotch Whisky, Sloe Gin and alcohol-free drinks, to first class Extra Virgin Olive Oils and Balsamic Vinegars, we have many delicious edible treats in our cupboard. Our personalised, eco-friendly products and packaging also make beautiful sustainable gifts for birthdays, weddings and Christmas.
Contact info
Glenlair Steading, DG7 3DF, Castle Douglas, United Kingdom
- 08456048350
- customer@demijohn.co.uk
- demijohn.co.uk
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High quality originally presented items, ideal for presents
An excellent selection, perfect for Christmas presents.

Reply from Demijohn
Brilliant little company
Brilliant little company! The balsamic vinegar that we ordered is divine. We were recommended to try Demijohn at the Good food show by our laithwaites tasting teacher- and what a recommendation it was! The staff at the show were knowledgeable and friendly and so very helpful. We bought 2 vinegars and some of the alcohol too. It is beautifully presented in high quality bottles and I have them displayed out on my kitchen worktop as they are so lovely. Will definitely order from Demijohn again and I have recommended them to all my family and friends.

Reply from Demijohn
Incredible personal service ~ including…
Incredible personal service ~ including a phone call to check I’d got my order right (which I hadn’t!) Fast delivery ~ all meticulously packed 👍 A wonderful and imaginative range of products to choose from ~ I shall definitely be ordering from Demijohn frequently in the future !

Reply from Demijohn
Great choice of products
Great choice of products
Excellent service
Good value for money

Reply from Demijohn
Lovely product
Lovely product - cordials
I bought a selection of cordials an dad I am enjoying them all.

Reply from Demijohn
Excellent customer service to ensure my…
Excellent customer service to ensure my order arrived on time. Would highly recommend as a company to use.

Reply from Demijohn

Reply from Demijohn
Highly recommend
My recent order required email communication with the company. This was handled promptly, efficiently and courteously. As with previous orders all the items were beautifully wrapped and packaged extremely well. The order was delivered well within the required time frame.
I would recommend Demijohn not only for their delicious products but also for their customer service which cannot be faulted.

Reply from Demijohn
Always a pleasure to order from…
Always a pleasure to order from Demijohn - excellent products, excellent service, swift and thoughtfully packaged delivery.

Reply from Demijohn
Fantastic flavours and speedy delivery
Fantastic flavours and speedy delivery. I like all the bottle designs and the information online about where the drinks come from and suggestions on how to mix and pair the drinks.

Reply from Demijohn

Reply from Demijohn
Products and service always great
Products and service always great. Highly recommend

Reply from Demijohn
As a many times returning customer I…
As a many times returning customer I like the products and the service is always excellent. Simple ordering and fast delivery.

Reply from Demijohn
It was very thoughtful of one of your…
It was very thoughtful of one of your team to ring me to ask what I would like to swop as one of the items I had ordered was unavailable/sold out. It arrived very well packed.

Reply from Demijohn
Really quick service and very well…
Really quick service and very well wrapped .
Thank you.

Reply from Demijohn
A lovely find.
The service was enthusiastic and personal. I was there with a friend who is a well known customer, and she was welcomed back like one of the family. The shop is tiny but packed full of goodies for food lovers. Good luck to the enterprise and to quote Arny: 'I'll be back.'

Reply from Demijohn
Fabulous packed as always
Fabulous packed as always, speedy delivery, can’t wait to give some as gifts & other for us to enjoy over the festive season
Thank you 🎄

Reply from Demijohn
A HAPPY DAY!
Your response was both cheerful and prompt, and I was delighted with it!

Reply from Demijohn
Efficient service and yummy drinks.
It was easy to order.Delivery was as promised and arrived very quickly.

Reply from Demijohn
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