Ordered beaded plastic dinner and side plates along with beaded plastic silver coloured cutlery. Great design, reasonably priced and arrived promptly. The only criticism was the delivery charge which... See more
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Too flimsy told them they said they will give 10 percent refund sent that took a screenshot and cancelled the refund from there end
Company replied
Your customer service is exceptional. I had queries about the website and your employee was super helpful over the phone. The plates and cutlery arrived fast and in perfect condition. The tables l... See more
Had an amazing experience with this company Ordered some charger plates for the cheapest price I’ve seen. They arrived in the uk within 5 days from the time I placed the order. The order was track... See more
Company details
Written by the company
Deluxe Partyware is een wereldwijde ontwerper en verkoper van super premium herbruikbare tafelsettings, barware en serveerware. Sinds 2001 zijn wij de leverancier bij uitstek voor detailhandelszaken, horecabedrijven, cateringbedrijven en feestverkopers. Met bijna twee dozijn exclusieve ontwerpen en een aantal innovaties in materiaal en productie, zet Deluxepartyware een nieuwe standaard voor het dekken van een elegante tafel. Deluxe Partyware valt op met exclusieve patronen en stijlen die uw party naar een hoger niveau zal brengen.
Contact info
DEURNESTRAAT 253, 2640, MORTSEL, Belgium
- 03 4941416
- info@deluxepartyware.com
- deluxepartyware.com
Replied to 75% of negative reviews
Typically takes over 1 month to reply
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Too flimsy told them they said they…
Too flimsy told them they said they will give 10 percent refund sent that took a screenshot and cancelled the refund from there end

Reply from Deluxepartyware
Great designs in plastic dinnerware
Ordered beaded plastic dinner and side plates along with beaded plastic silver coloured cutlery. Great design, reasonably priced and arrived promptly. The only criticism was the delivery charge which was expensive, but that said it was coming from Europe.
Very thin material for that price
Very thin material for that price. But very fast delivery. Not order again. I thought I could use it more than one time, but quality is disappointing.

Reply from Deluxepartyware
The quality was very poor
The quality was very poor. But I guess, it was reflected in the very low price.
Had an amazing experience with this…
Had an amazing experience with this company
Ordered some charger plates for the cheapest price I’ve seen. They arrived in the uk within 5 days from the time I placed the order. The order was tracked and updated regularly. I will 100% recommend this company
Stunning items
Stunning items. Delivered in the time frame given and when contacting customer service for a small issue it was dealt with immediately.
I highly recommend this company and will be using them again and again.
The delivery was swift
The delivery was swift. Order got delivered in less than 24hrs. It was a good buy.
Good service but insufficient description
Unfortunately, although the service was extremely good, the description of the item was misleading. There was not enough information provided so what I assumed I was buying was not what I wanted.
Although there is a returns policy, I did not want to pay for postage so I'm going to keep it even though it is of no use to me.
Amazing after sale service
Amazing after sale service. For some reason, the parcel delivery failed with UPS but the owner was so kind to do all the follow up with UPS and finally re-sent at no cost for me a new parcel that arrived just in time for my party. Thank you so much, I will definitely order again at Party Deluxe. Laurence
Excellent
Initially emailed the company with queries about shipping to the UK, received a response very quickly.
Kept up to date with shipping, updates via UPS on where order was and when. Ordered arrived packaged really well.
A product I have struggled to source in the UK for anywhere near the price.
Fantastic service and goods
Your customer service is exceptional. I had queries about the website and your employee was super helpful over the phone.
The plates and cutlery arrived fast and in perfect condition.
The tables looked gorgeous and I'm referring you to many in our community.
Well done!
100% satisfied
Quick delivery
The plates were as described and none was broken.
I will surely repurchase items from them
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