I came in originally for a regular sofa but honestly couldn't resist at least checking out the home cinema seats. So comfortable and with a drink cooler, built-in ipad, and even a wine glass holder fo... See more
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The home of contemporary and modern, designer sofas, showcasing our diverse range of luxury modular and sectional options thoughtfully tailored to complement your room's layout, color palette, and textures, catering to a wide array of tastes and styles. Our products are exclusively crafted on-demand, straight from the factory, ensuring discounts of up to 60%. By cutting out intermediaries and embracing online trade, we operate efficiently, allowing us to provide genuine luxury at affordable prices. Compare our specifications and delight in superior build quality, plush fills, exquisite top-grain leathers, and sumptuous, durable fabric finishes.
DeluxDeco Ltd, Unit 4 Windsor Trade Centre, Dedworth Road, SL4 4LE, Windsor, United Kingdom
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Fantastic and helpful staff. Showroom was good to visit to see the items before we made the purchase and great selection of fabrics - staff very friendly and helpful with colour options and dimension options. Item arrived within the timescales they advised and extremely happy with our corner sofa. Thank you!

Reply from Delux Deco Ltd
Very happy with the professional and straightforward purchasing process and the excellent quality of the product

Reply from Delux Deco Ltd
East to order, WhatsApp video call on selected sofas. Advised on firmness, which is spot on. Did have a small issue because of a typo but everything went smoothly. Delivery men get 5 * also, very patient, got furniture in without any damage. I love my sofa!

Reply from Delux Deco Ltd
From visiting the showroom initially to having my sofa delivered the whole experience was brilliant. The service was 2nd to none, so professional, I would highly recommend and know where I’ll be going when I need more furniture.

Reply from Delux Deco Ltd
I purchased the Rosetta Slim 2 seater recliner sofa in faux suede. This is a lovely, superb quality sofa and the recliners are really comfortable. The process was really easy with very helpful staff. The delivery was within the stated timescale and the delivery guys were great. All round an excellent experience and highly recommend.

Reply from Delux Deco Ltd
Customer service was 5*. The team at Delux couldn’t do more for us as first time house buyers. They have been so supportive through this process, and made sure to be very clear about how things work. When we went to the showroom we had one to one guidance which just made the experience better. We have now received our sofa and we can officially say it is the best sofa we have ever sat on. It’s made our new home feel like home. We brought the downtime corner sofa.

Reply from Delux Deco Ltd
We are really happy with our ‘cinema’ sofa. The quality is great, really comfy and the colour is great. Really good delivery and placed exactly where we wanted!

Reply from Delux Deco Ltd
The welcome we got when we went to the store. The help and advice we got from Ranveer when we made our purchase until our delivery was first class. The delivery was great and our sofas are perfect.
I would highly recommend Delux Deco Ltd to everyone

Reply from Delux Deco Ltd
Very long lead time and poor customer service. i ordered the sofa in September expecting this to arrive in time for family christmas. It arrived the following February so 4.5 months. I had to chase for an initial update at which point i was fobbed off with a standard reply. A week later was told the fabric was out of stock and it now wouldn't arrive till after the new year. A hollow apology without so much as a small gesture of compensation. Christmas spent on camping chairs. Furniture quality fine but don't trust delivery times if these are important to you.

Reply from Delux Deco Ltd
Great experience all round. All staff members we interacted with were extremely helpful and knowledgable, particularly Ran. The delivery team were also excellent.

Reply from Delux Deco Ltd
Sofa came within the expected time and was quickly assembled. I'm really happy with my purchase. The leather is so soft and warm touch and the sofa comfortable and stylish. I couldn't have bought this quality of product from any high street sofa store. I would highly recommend Delux Deco to my friends and family.

Reply from Delux Deco Ltd
From the consultation process through to the ordering and delivering, Delux deco supported me and continued to go above and beyond to ensure everything was perfect.
It also goes without saying that the sofa is perfect too.

Reply from Delux Deco Ltd
Delux Deco has some very top of the range goods. Deluxe is definitely their forte. Explained very carefully about the products they had. Very helpful in providing the pros and cons of their goods for our individual needs. Not cheap, but you pay for the quality. I recommmend to pay them a visit and experience the products before you buy.

Reply from Delux Deco Ltd
Fantastic service from start to finish. Really happy with the price, quality and in particular the service from Ranveer in store! Always a pleasure to deal with, answered all my questions through and kept me in the loop with regards to my order, delivery times.. etc

Reply from Delux Deco Ltd
Fantastic company and customer service
Highly recommend

Reply from Delux Deco Ltd
I was pleased with the remote support, guidance on the product and precise fit of the sofa following the module breakdown, fabric and samples list being supplied. The fit was perfect for the room and the installation team were great and respectful, wearing shoe covers and tidying up after themselves. I would thoroughly recommend the services of Delux Deco and their team is more than happy to help throughout the process.

Reply from Delux Deco Ltd
Best customer service, very helpful with advice on the best product and design for positioning of cinema seating.

Reply from Delux Deco Ltd
we are delighted with our choice of sofa. leather is lovely & soft and very comfortable to sit on. A great service. from the shop to delivery. with regular updates on production and transport & delivery guys were so good.
only one issue of having to keep the cardboard boxes as its is "no box no return policy . we are okay we have a garden shed. but if we were in a flat it would be a storage issue as the boxes are huge.

Reply from Delux Deco Ltd
I bought seven cinema seats from Delux Deco. When I went to the showroom Graham was very helpful and informative about the different products they had on offer. Because I was building my cinema room the process went on for quite a while and I visited the store lots of times. Graham was very patient with me whilst I made my decision and there was no pressure. Once the order was made I was kept well informed throughout the whole process and I am very pleased with my purchase. I would highly recommend Delux Deco for their wonderful service.

Reply from Delux Deco Ltd
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