DeltaHub Reviews 

182
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers had a great experience with this company. Customers truly love the ergonomic design of the wrist rests, noting how quickly these accessories relieve joint pain and make long working hours at the computer remarkably comfortable. Consumers frequently praise the professional build quality, sleek appearance, and responsive customer service team that goes above and beyond. However, some people mentioned that they experienced frustrating delivery delays, long waiting times, and poor tracking updates regarding their packages. A few reviewers also noted that customer support was occasionally unhelpful or dismissive when trying to resolve these shipping issues or product concerns.

What people talk about most

Product

People report positive experiences with product, highlighting a comfortable and ergonomic design that... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly. Many consumers praise... See more

User experience

Customers had positive experiences with user experience, highlighting it as an integral and well-thought-out... See more

Delivery service

Consumers find delivery service to be ambiguous, experiencing a wide split in opinions. While some reviewers... See more

Customer service

Clients share ambiguous opinions on customer service, reflecting a wide range of experiences. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic customer service, I ordered a wrong size and contacted the support who was very helpful even tho the order was already sent from their warehouse. I got my right size within 2 weeks due to th... See more

Rated 4 out of 5 stars

I appreciate how quickly I received my product and the response time from support. As a new user, I purchased their latest bundle, which has been very helpful. However, my ONLY complaint is that... See more

Rated 5 out of 5 stars

Deltahub HoldX Magmetic Mount Looks professional and keeps my SSD safe when switching setups. I’m often moving between meetings and workstations, and HoldX keeps my SSD perfectly secured every time.... See more


Company details

  1. Electronics Store

Written by the company

Improve your well-being and productivity with our thoughtful desk accessories.


Contact info

4.0

Great

TrustScore 4 out of 5

182 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 42% of negative reviews

Typically replies within 2 weeks

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4.0

All reviews

(182)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Premium ❗️

I ordered a Keyboard Wrist Rest (small white) and a Desk Mat large. Everything is high premium quality and feels the same. Unfortunately when placing the order I made a mistake,I contacted customer service and within a couple hours everything was cleared up and the other day I received my much desired order. Five stars are not enough! Keep it up!

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product! Takes a little bit to get used to but it’s very comfortable when you do. Best purchase I’ve made in a while!

18 June 2024
Rated 1 out of 5 stars

Company took my money says they shipped…

Company took my money says they shipped the product a month ago and is now ignoring my emails. Complete scam don't give them your money

6 June 2024
Unprompted review
DeltaHub logo

Reply from DeltaHub

Dear Josh,

We sincerely apologize for the delay in getting your order. We understand how frustrating this must be for you, and we want to make things right. Our support team has reached out to you to resolve this issue promptly.

Please rest assured that your satisfaction is our priority, and we are committed to ensuring you receive your order as soon as possible.

Rated 5 out of 5 stars

Great products, great customer service

I really love their wrist rests but when I bought a new pair they ended up being the wrong size and not really a fan of the color (originally got the grey). My fault in sizing and the color didn’t really go with my setup. The customer service was really helpful and understanding. They gave me options to exchange and made the process very seamless.

I got the white wrist rests in the correct size however I noticed my left wrist rest is already yellowed. It doesn’t affect the performance but it does make the wear look uneven. I’ll probably need to replace the rubber pads in the future but otherwise it’s not too noticeable.

20 May 2024
Rated 5 out of 5 stars

Game changer for people who spend the majority of their time on the computer.

I spend all of my work day on the computer and was looking for a solution for my elbow and wrist pain. After getting used to the Carpio G2.0 I noticed that the pain has been relieved. Fits really well with my Deathadder V3 pro which is a larger ergo mouse. The strap is barely noticeable and easily adjusted and the wrist rest easily glides over my desk pad. As a firm believer of how well this product works, I recently bought a second one (in small) for my wife who is now using it regularly. I took a side picture of her wrist position with and without the Carpio G2.0 and the difference in posture is easily noticeable. As I have no intention on returning the product, I am not sure how good the customer service is but the shipping was quick and I plan on sharing this product with my peers.

20 May 2024
Rated 5 out of 5 stars

Got the 3 in 1 laptop bag

Got the 3 in 1 laptop bag. Initially there was a faulty pulling wire but the customer service is excellent and I received a replacement super fast.

No problems since then and it’s been a great product of high quality. I also really appreciated the great customer experience through email.

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Best addition to computer setup ever...

Best thing you could buy when working long hours on a computer!

This review is written after my second order at deltahub.io. I saw their Carpio back in 2021 in an Instagram Ad and had massive issues in my right wrist because of the long work hours I have at the computer (and the gaming afterwards...). Carpio was the first thing I thought could be an interesting solution for my problem, because I wasn't ready for a ergonomical mouse or one of these super ugly mousepads with the wrist-rest. So I ordered the Carpio and used it on a daily basis. My Wrist Issues disappeared pretty fast and I took the Carpio everywhere I was going work related. Sadly, I lost the old one, so I went back to deltahub and ordered the Set for both wrists. Best Upgrade I've made so far.

10/5 Stars for this little device.

Keep up the good work!

18 March 2024
Rated 1 out of 5 stars

10 days without shipping my order

Took my money and my order and after 10 days never provided an update, never shipped the product, what a scam. Website said the item I ordered was in stock. Horrible fulfillment and customer service for a product this expensive.

4 March 2024
Unprompted review
DeltaHub logo

Reply from DeltaHub

Dear Matthew,

We want to extend our sincerest apologies for the inconvenience you faced. It's entirely our fault for the lack of communication and the delay in fulfilling your order. We understand how disappointing it must have been to eagerly await a product only to discover it hasn't been shipped.

Our customer support team has already reached out to you to address the situation and work towards a resolution that meets your needs.

Your satisfaction is of great importance to us, and we're fully committed to making things right for you.

Rated 5 out of 5 stars

It works. And that makes me very, very happy.

I have to say, I thought the wrist rest was a gimmick. How much difference can a piece of plastic make, right? Well, it's not. It works. And that makes me very, very happy.

I'm a web developer and I spend a lot of time using my mouse. This led to issues with my index finger - it kept getting fatigued and it hurt. Sometimes, it hurt a lot. When I finally got fed up with that, I decided to give Carpio a shot.

That was in the summer of 2023 and over 6 months later, I can confidently say I've not had any pain in my index finger ever since I began using it. Even when I do a lot of clicking, which used to hurt a lot, there's no pain or discomfort present anymore.

And it's very easy to get used to. I really don't even notice it anymore, as cliché as that might sound.

5/5. Really helpful product.

19 July 2023

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