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Deloox Reviews 51

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TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Good prices, good descriptions, an huge selection. I ordered in the evening and it arrived the next day - very fast delivery. This shop is my new go-to place for buying new perfumes!!

Rated 4 out of 5 stars

I’m overall happy with the experience. There was a problem with the speed of delivery which is why I didn’t give 5 stars. I will say however that I received very polite and helpful customer service, w... See more

Rated 5 out of 5 stars

Just works as you expected. Constantly met 2-3 days delivery is a cherry on top. Not sure how they deal when it comes to a problem. 3-4 purchases made so far.

Rated 5 out of 5 stars

The website is clear and has good offers. The shipment was very quick. Overall nothing to complain about, fully recommend

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

51 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Good prices

Good prices, good descriptions, an huge selection. I ordered in the evening and it arrived the next day - very fast delivery. This shop is my new go-to place for buying new perfumes!!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Just works as you expected

Just works as you expected. Constantly met 2-3 days delivery is a cherry on top. Not sure how they deal when it comes to a problem. 3-4 purchases made so far.

13 October 2025
Unprompted review
Rated 2 out of 5 stars

Package lost. No reply from company

Good price but my package never arrived. Not due to Deloox but to GLS. Despite many attempts to contact Deloox, I never heard from them. That’s why they get 2 stars. Had to claim back the purchase price from my insurance company.

25 July 2025
Unprompted review
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Reply from Deloox

Dear customer,
Thank you for your feedback. We are sorry to hear that you are experiencing issues with the delivery of your order.

We have launched an investigation with our carrier GLS and requested additional documentation. Due to the current high volume of orders and the holiday season, it may take longer than usual for us and GLS to respond. We are doing our best to resolve this for you as soon as possible.

Kind regards,
Team Deloox.

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