While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

May 2026: I wish there was a zero star rating. Bought from this company and while products arrived in reasonable time, products are out of date (2025). Have tried to contact company twice - 1st by the... See more

Rated 1 out of 5 stars

DO NOT purchase from these thieves !. Place order and paid. Product was never shipped and total refusal to respond to either chat bot or email messages . Eventually bank graciously refunded money a... See more

Rated 1 out of 5 stars

The inflated price was no issue as marketing had convinced me this was the holy grail of bacon flavouring. I genuinely believed my food would be transformed into the smoky bacon crisp experience. S... See more

Rated 1 out of 5 stars

Wish I'd read these reviews before ordering as I'm having the exact same issue(s). Money taken, product not receieved and no reply to multiple attempts via the bot, email, website etc. I'm so disap... See more

Company details

  1. Staple Food Package

Information provided by various external sources

Deliciou, the best tasting seasonings in the world. Have fun making healthy meals taste delicious.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

304 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

May 2026 Out of date products

May 2026: I wish there was a zero star rating. Bought from this company and while products arrived in reasonable time, products are out of date (2025). Have tried to contact company twice - 1st by their email and second by their customer submit form on their website and have had no response. Wished I read the many reviews of similar problem before purchasing.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Confused

Ok. So I am completely confused.
Having already ordered, I then found reviews here.
Tried to cancel payment but too late.
This was 2 days ago.
Imagine my surprise when the entire 5 flavours turned up today!
All dated 2026, so agreed a bit short dated but turned up in 2 days!
I have no idea why mine have turned up in 2 days while others on here have received nothing

10 April 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS…

DO NOT BUY FROM THIS COMPANY....Received out of date & short date products. No email response received where i requested replacement or refund. 2 emails sent & totally ignored.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Deliciou Out of date seasoning…

Ordered 3 bottles of Deliciou seasoning only to find out 2 of them were out of date by 4 months. Emailed the company asking for a replacement and they have not responded. Very disappointed

19 March 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 6 bottles of seasoning in…

I ordered 6 bottles of seasoning in August and did not receive them. The order cost $45 and I reached out to them multiple times with no response. They are still taking orders and people's money, but are clearly not delivering ANYTHING. What scam artists.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

All good for me

Ordered 5 from Australian store on 25th November 2025 as part of Black Friday sales. Soon after I received an email saying my order was received & being processed. All good so far. I then saw the avalanche of negative reviews on here and my stomach sank. My order seemed to be following the pattern outlined in all the recent reviews and I figured I’d blown my cash. I kept getting AusPost notifications stating the sender had created a label for my order, order on the way, etc but had no real hope anything actually arriving based on reviews. To my great surprise and delight on 1st December my order arrived in full with no problems at all. Tracked from start to end correctly by AusPost. I can’t speak to everyone else’s experience but thought it only fair I share mine as it was actually seamless. I love their products & truly hope whatever problems they were going through have been resolved.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Wish I'd read these reviews before…

Wish I'd read these reviews before ordering as I'm having the exact same issue(s). Money taken, product not receieved and no reply to multiple attempts via the bot, email, website etc.
I'm so disappointed as I rave about this product and will now need to search for a replacement.
Shame on the company for taking our money online and not delivering the goods.

4 November 2025
Unprompted review
Rated 1 out of 5 stars

Order didn't arrive after 3 weeks of…

Order didn't arrive after 3 weeks of waiting, sent emails, reached out on Facebook, to no avail on multiple attempts. Contacted credit card company for a charge back. Do not recommend, don't waste your time with deliciou.

11 July 2025
Unprompted review
Rated 4 out of 5 stars

An UPDATE re my review in June

An UPDATE re my review in June, the parcel has just arrived !!! I have to admit I was shocked but also pleased that I didn't ask VISA for a refund as I was going to.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM - they have obviously gone bust and are taking orders and not delivering for the past year. Kjetil kj hansen CEO must be a real low life scumbag fraudster.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy from this company

I have been waiting over six months for my order. Status shows received, they took my money then zip. Don’t respond to messages on any platform. Their product was great but I think they are now just scammers who take money and supply nothing.

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Order never received and cannot contact company

Ordered early August, no tracking received, and no responses to multiple follow up emails as order has not been received, yet they happily took my money!
No phone number to call.
Do not purchase from this company!

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Never received order, no reponse

Its been 3 months and my order has yet to be fulfilled although paid for. No response by email, no working phone number and the chat service on the website always says "be back tomorrow".

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Thieves take your money and don't ship your order

Same story as so many others here. I ordered in May of 2025. It is now mid- August and I still don't have my order. They happily charged my credit card on the day of purchase, yet cannot respond to any of my multiple attempts to settle this and get a status update or a refund.
HOW IS THIS COMPANY NOT BEING PROSECUTED BY THE AUTHORITIES???? WHY IS THIS WEBSITE STILL UP????

17 May 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT purchase from these thieves !

DO NOT purchase from these thieves !. Place order and paid. Product was never shipped and total refusal to respond to either chat bot or email messages . Eventually bank graciously refunded money and proceeded to get the money from Deliciou . Had purchased before and good product but clearly no longer operating but still taking orders and peoples money , absolute dogs !.

20 March 2025
Unprompted review
Rated 1 out of 5 stars

They take your money and don’t ship…

They take your money and don’t ship anything. They also don’t respond to emails when you complain about not receiving your item. They are still taking orders and people’s money. I was finally able to get a quick refund by contacting PayPal and filing a dispute.

23 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look