While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tak for efteruddannelsesbevis kurset samt BAB 1-2-3 - Tak for gratis kaffe. Tak for god undervisning Flemming og Morten - men ham syd for gudenåen, kan vi ikke få undertekster på næste gang :D :) :)... See more

Company replied

Rated 5 out of 5 stars

I have call the costumer service they answer me all my question and they are very kind 😇 specially Camilla she's so kind and she's answers all my questions what l need lm very happy 😊 dekra is th... See more

Company replied

Rated 5 out of 5 stars

I took the test to become a forklift driver, the school gave me an excellent instructor who worked very hard onour knowledge. That's why I passed the exam without any problem.💪

Rated 3 out of 5 stars

Dasurije, an employee there, made a good plan and follow up and without her as contact point I might have gotten frustrated. Some of the people working at Dekra Herning seems gloomy and distrait. I... See more

Company replied

Company details

  1. Educational Institution
  2. Vehicle Inspection

Written by the company

DEKRA i Danmark er en del af den verdensomspændende koncern DEKRA. Virksomheden beskæftiger i dag mere end 40.000 mennesker, i mere end 50 lande og er repræsenteret på fem kontinenter. DEKRA har globalt en vision om, at gøre verden til et sikrere sted at færdes: i hjemmet, på arbejdspladsen og på vejene. Som en non-profit organisation, geninvesteres overskuddet i ny teknologi, forskning og udvikling af sikkerhed.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top fin

Top fin
service

14 April 2021
DEKRA logo

Reply from DEKRA

Hej Anders
Først og fremmest, så skal vi beklage den lange svartid. Mange tak for din feedback. Den sætter vi stor pris på. Med venlig hilsen Per J

Rated 5 out of 5 stars

Super!!

Super!! Super!!

5 February 2021
DEKRA logo

Reply from DEKRA

Hej Maciej
Først og fremmest så skal vi beklage den lange svartid. Og mange tak for din anmeldelse. Den sætter vi stor pris på. Med venlig hilsen Per J

Rated 5 out of 5 stars

Hurtig

Hurtig, effektiv og god behandling

8 January 2021
DEKRA logo

Reply from DEKRA

Hej Jan
Beklager den lange svartid. Vi er meget glade for at høre, at du var tilfreds med vores bilsynshal :) Med venlig hilsen Per J.

Rated 5 out of 5 stars

super

professionals, extremely fast, just words of praise

5 December 2020
DEKRA logo

Reply from DEKRA

Dear Felix.
Thank you for your feedback. We appologize for the long aswering time, but your feedback matters to us.
Best regards Per J

Rated 5 out of 5 stars

Quick

Quick, efficient, and accurate. Nicely done!

4 December 2020
DEKRA logo

Reply from DEKRA

Dear Dustin.
Thank you for your feedback. We appologize for the long aswering time, but your feedback matters to us.
Best regards Per J

Rated 4 out of 5 stars

Super service

9 November 2020
DEKRA logo

Reply from DEKRA

Hej Søren
Vi beklager sene svartid. Mange tak for din anmeldelse. Den sætter vi stor pris på. Med venlig hilsen Per J

Rated 5 out of 5 stars

Fin service.

9 November 2020
DEKRA logo

Reply from DEKRA

Hej Britta.
Mange tak for din anmeldelse. Den sætter vi stor pris på. Med venlig hilsen Per J

Rated 5 out of 5 stars

Excellent.

Thank you for an excellent service.

9 November 2020
DEKRA logo

Reply from DEKRA

Hello Stephen.
Thank you for your review, it matters to us.
Best regards
Per J

Rated 5 out of 5 stars

God service

God service, mulighed for at bestille tid online.

8 October 2020
DEKRA logo

Reply from DEKRA

Hej Jevgeijs.
Mange tak for din anmeldelse. Vi er rigtig glade for at høre, at du var tilfreds med dit besøg i vores synshal :-) Med venlig hilsen Per J

Rated 1 out of 5 stars

Shocking customer service

Having contacted dekra following an incident I was devised that an engineers would contact me within 3-5 days. 2 weeks later, 4 chase up calls later I have still not received a call back. I would not recommend this company to anyone in particular those looking for a speedy resolution

17 August 2020
Unprompted review
Rated 2 out of 5 stars

Not great

Their report was presenred as evidence in a court case. It was vague and done by someone who spent 5 minutes inspecting the car components, showed me no ID card or company ingisena. The chap who arrived and did the report could have been anyone and arrived in a old out Ford Fiesta. The defence i was told paid for him and I was told it was from DEKRA and the report suppied in their defence had DEKRA headed paper and was presented to the Judge as DEKRA.

7 September 2019
Unprompted review
DEKRA logo

Reply from DEKRA

Hi Robert. You have rated DEKRA in denmark, but it sounds like you have used a service in another country. I therefore have no opportunity to investigate the matter

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look