Several orders with Deff, never any issues, fast delivery, items well packed and some excellent deals available. Highly recommend.
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See what reviewers are saying
purchased a couple of blue rays as a birthday gift. I cannot say anything about the actual discs as I haven’t yet given them to the recipient. I was however extremely impressed with the delivery. The... See more
Thank you very much Deff for the continued levels of excellent service. I’ve recently placed a few orders following guidance from their staff, ensuring I get the correct editions I’m looking for.... See more
Fantastic service. Dispatched very fast, packaging was perfection for a collectors edition, unlike other companies who seem to think it's acceptable to put a £40+ item in a flimsy envelope and ca... See more
Company details
Written by the company
Over 50,000 titles in stock. Movies, TV Series & Documentaries. Boxsets, Steelbooks, Limited Editions, Rare and deleted titles from the UK's video specialists. Free Delivery
Contact info
United Kingdom
- support@deff.com
- deff.com
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Brilliant service
Brilliant service, extremely fast delivery and packaging first class! Thank you.
Great service
Great service. Prompt despatch, well packaged. Items as described. Will use again and would recommend! Cheers.
Top-notch service
I've ordered several items from Deff, both on their website and via Ebay, and they're an absolutely fantastic retailer. Their delivery/dispatch time is always fast and exactly as described and the packaging is perfect. Quality every time!
Great and prompt customer service
I emailed this company to query an order status - I'd placed an order for two items, one of which was on back order, and after a couple of days the order status still read 'warehouse processing'. I emailed to check and they confirmed that as it was all one order the in-stock item would be held back until the other was in stock. At my request they immediately refunded the in-stock item so I could place a new order for it which would be despatched today. The whole exchange too about ten minutes. Very satisfied!
As every excellent service from Deff…
As every excellent service from Deff highly recommended items well packed and shipped with care
Always happy with Deff
Always happy with Deff. I have used several times now and will continue to do so. Items always arrive quickly and are very well packaged so no need to worry about things arriving damaged. 5 stars. Highly recommend.
Great company would recommend
Great company communication was very good and my item arrived quicker then I thought it would packaged very well with care and my item was in perfect new condition many thanks 👍👍
Wonderful Blu-rays collection
Wonderful Blu-rays collection, great customer service. Let's hope international orders will be back.
First class service
First class service! Fast delivery every time, orders ALWAYS well packaged, and great communication with staff who always go out of their way to make sure each transaction is a happy one! Cannot thank them enough!
Good Value for Money and Excellent Service
DVD purchase was excellent value for money and delivered in good time. My email query to deff.com was also handled promptly and courteously by them.
Thank you happy with service delivery…
Thank you happy with service delivery arrived quick before due date . Happy with dvd just what I wanted. Definitely buy again. Thank you
A seller did not send me the item and…
A seller did not send me the item and eBay stepped in and helped me
Fast and secure delivery
Fast and secure delivery - item as described. Good communication with seller. Flawless! Many thanks
Tad The Exploror, from DEFF
The item that was I bought from Deff came really fast and well packaged . Great Service..
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