Deel Reviews 

9,782
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 1,710 reviews, reviewers overwhelmingly had a great experience with this company. Customers appreciate the modern interface, noting that the platform is exceptionally easy to navigate, highly intuitive, and consistently provides reliable payment transfers. Consumers also highlight the responsive customer service and the thoroughly well-organized onboarding process that helps new users get started smoothly and confidently throughout their daily tasks. However, some customers also noted that certain payment bonuses or business travel expenses experienced significant delays and remained completely unresolved for months. A few people mentioned difficulties tracking support requests, dealing with excessive email notifications, or experiencing frustrating problems regarding international payroll compliance.

What people talk about most

User experience

Users describe positive interactions with user experience, highlighting the easy-to-use platform, clear... See more

Payment

Customers consistently note ambiguous experiences with payment, as many reviewers highlight fast transfers,... See more

Service

Clients share positive opinions on service, highlighting responsive support, fast transactions, and... See more

Customer service

Customers had ambiguous experiences with customer service, as many reviewers praised the responsive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the modern interface and ways of running business, especially with foreign clients. Deel makes it easier to run business that is compliant abroad. I also like the fact everything is clear - the... See more

Company replied

Rated 5 out of 5 stars

I’ve recently joined Deel and my experience so far has been very positive. The onboarding process is well organized, the team is supportive, and there are plenty of resources to help you get started.... See more

Company replied

Rated 5 out of 5 stars

DEEL always provides updates on payments. Makes it easy to chat with virtual assistant to resolve issues. There are also actual people who respond promptly to provide needed information.

Company replied

Rated 5 out of 5 stars

The services from the company are reliable, which makes my life easier, and well planned. Furthermore, I don't have to spent time on checking the itemized entries because they always match my notes. I... See more

Company replied


Company details

  1. Payroll Service
  2. also in
  3. Applicant Tracking System
  4. Human Resource Consulting
  5. Software Company
  6. Software Vendor

About Deel

Written by the company

Building a global team is one of the most exciting things a company can do. It's also one of the most complex. Compliance risks, disconnected systems, unreliable vendors, and manual processes slow teams down when they should be scaling up. Deel was built to change that.

Trusted by 40,000+ customers and supporting 1.5 million workers across 150+ countries, Deel is the only global-first people platform that lets companies hire, manage, pay, and develop talent worldwide — compliantly, efficiently, and without borders.

What sets Deel apart is what's under the hood. Unlike other platforms that rely on third-party payroll processors or in-country vendors, Deel owns its infrastructure. That means 55+ live native payroll engines, 250 legal entities, and 2,000+ in-house experts across payroll, legal, compliance, immigration, and HR — all accountable to you.

Here's what Deel covers:

  • Deel Hire — Hire full-time employees via EOR in 130+ countries or bring on contractors across 200+ jurisdictions, fully compliant from day one
  • Deel Payroll — Run multi-country payroll with local tax handling, self-serve controls, and real-time reporting
  • Deel HR — Centralize your entire workforce in one HRIS with tools for performance, compensation, and workforce planning
  • Deel Mobility — Relocate workers and manage visas with in-house immigration experts
  • Deel IT — Provision, manage, and secure devices across 130+ countries

And AI isn't just a chatbot here. Deel AI works inside real workflows — helping teams approve hiring decisions, run payroll, assess visa eligibility, and get compliance alerts before issues arise.

From onboarding to offboarding, Deel puts your team first — fast support, local expertise, and a consistent experience every time.

Global work is complex. We make it simple.

Deel - The global people platform

Written by the company

Hire, manage, pay, & equip anyone, anywhere.
See why 40,000+ companies choose Deel.

Contact info

Promotion box for Deel

Deel - The global people platform

Hire, manage, pay, & equip anyone, anywhere.

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(9,782)

1,687 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Great onboarding experience, easy UI and portal for employee.

14 October 2026
Deel logo

Reply from Deel

Hi Sundara,

Thank you so much for the 5-star review! We're thrilled to hear that you had a great onboarding experience and find the employee portal easy to navigate.

We truly appreciate your support!

Rated 4 out of 5 stars

It easy to use

It easy to use. The guidelines is clear. The navigation is simple

14 October 2026
Deel logo

Reply from Deel

Hi Mohammad,

Thank you for the 4-star review! We're glad to hear that you find the platform easy to navigate and the guidelines clear.

If there's anything we can do to make your experience a full 5 stars, please let us know!

Rated 4 out of 5 stars

Easy to use and see me details.

14 October 2026
Unprompted review
Deel logo

Reply from Deel

Hi Jitendra,

Thank you for the 4-star review! We're glad to hear that you find the platform easy to use and convenient for checking your details.

If there's anything we can do to make it a 5-star experience, please let us know!

Rated 4 out of 5 stars

Nice experience

Nice experience

14 October 2026
Deel logo

Reply from Deel

Hi Suresh, thank you for the 4-star review! We're glad to hear you had a nice experience. If there’s anything we can do to make it a 5-star experience next time, please let us know!

Rated 5 out of 5 stars

Still waiting for payment to come by…

Still waiting for payment to come by this friday!

14 October 2026
Deel logo

Reply from Deel

Hi Levy, thank you for the 5-star rating!

We hope your payment arrives smoothly by Friday. If it doesn't arrive as expected, please connect directly with our support team here so we can help sort it out: https://deel.cal.com/customer-support/support-reviews-and-complaints

Rated 5 out of 5 stars

Great app

Great app, very useful

10 October 2026
Deel logo

Reply from Deel

Hi Samantha, thank you so much for the 5-star review! We're thrilled to hear that you find the app so useful. We truly appreciate your support!

Rated 5 out of 5 stars

Perfect thank you

1 February 2026
Deel logo

Reply from Deel

Hello Lilit,
Thank you for your positive review! We're thrilled you've had a great experience with Deel. Your feedback is invaluable, and we appreciate it.

Rated 5 out of 5 stars

Mine

Very quick and intuitive.

30 September 2026
Deel logo

Reply from Deel

Hi Roderick,
Thank you for your positive review! We're thrilled you've had a great experience with Deel. Your feedback is invaluable, and we appreciate it.

Rated 5 out of 5 stars

Smooth operation

Smooth operation. No issues whatsoever

13 October 2026
Deel logo

Reply from Deel

Hi Adewonuola,
Thank you for your positive review! We're thrilled you've had a great experience with Deel. Your feedback is invaluable, and we appreciate it.

Rated 4 out of 5 stars

Very easy to use

Very easy to use. Ordered the card to Montenegro and it arrived much faster than I expected

13 October 2026
Unprompted review
Deel logo

Reply from Deel

Hello Alesia! We're glad that you enjoy using our platform.

Rated 5 out of 5 stars

I love the ease of service and the…

I love the ease of service and the intuitive UI. And the advance pay has come in handy in a lot of ways.

12 October 2026
Unprompted review
Deel logo

Reply from Deel

Hi Alfred,

Thanks for the 5-star review! We're glad you love the intuitive UI and that our advance pay feature has been so helpful for you.

Best,
The Team

Rated 5 out of 5 stars

Great user experience

Great user experience, ease of use

12 October 2026
Deel logo

Reply from Deel

Hi David,

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us. ^_^

Rated 3 out of 5 stars

It's good overall

It's good overall. However, the process takes a long time, and I have to refresh the page repeatedly, but the issue persists. I am now forced to use my computer to submit my hours because I have tried several times on my phone without success, which is very frustrating. Previously, submitting my hours on my phone was much faster and easier. Please look into this ongoing issue and work on improving the speed and performance. Thank you.

27 September 2026
Unprompted review
Deel logo

Reply from Deel

Hi Myrtha,

Thank you for your feedback! We’re sorry to hear you experienced some issues and apologize for any inconvenience. Unfortunately, we couldn’t find your account to assist you directly, but we’d love to help.

Please schedule a call with us here: https://deel.cal.com/customer-support/support-reviews-and-complaints

We’re committed to improving your experience and look forward to connecting with you soon.

Rated 5 out of 5 stars

It is very straightforward.

10 October 2026
Unprompted review
Deel logo

Reply from Deel

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Rated 5 out of 5 stars
Deel logo

Reply from Deel

We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!

Rated 5 out of 5 stars

Deel is efficient

Deel is efficient, on time and correct in the monetary calculations. Deel has made it easy to transfer the money into my account. I love it.

5 October 2026
Deel logo

Reply from Deel

We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!

Rated 5 out of 5 stars

I had a fantastic experience working…

I had a fantastic experience working with Deel for my O-1 visa amendment process. A special thanks to Adriana Díez, who guided me through every step with incredible professionalism, clarity, and speed. From handling the petition details to keeping me updated, her support made a complex process seamless and stress-free.

Thanks to Adriana and the entire Deel immigration team, my petition was approved smoothly. I highly recommend Deel to anyone needing reliable and expert immigration services!

21 September 2026
Unprompted review
Deel logo

Reply from Deel

We’re so glad you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Timely and transparent

Timely and transparent. Never have to chase down a missing payment.

9 October 2026
Deel logo

Reply from Deel

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

Rated 5 out of 5 stars

So easy to use and it works like clockwork! So great!

It is so easy to use and the information is dependable! Anytime I get an email from Deel, it always makes me smile. Great company!!

9 October 2026
Deel logo

Reply from Deel

Thank you for taking the time to leave a review! We’re delighted you enjoyed using Deel. Your feedback means a lot to us.

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