Deditoboots Reviews 246

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and durability, often highlighting items like boots and waterproof gear as well-made and long-lasting. Many people appreciate the comfort and perfect fit of the footwear, with some noting that their boots felt great from the first wear and provided good support. The ordering process is frequently described as easy and straightforward, complemented by very fast and prompt delivery services. However, some customers experienced issues with product sizing, finding items like gaiters and boots to be too small despite ordering their usual size or even a size up. A few other people also felt that certain waterproof products, such as trousers, leaked or had internal seams split after only a few months of use, leading to disappointment regarding their durability.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, comfort, and durability of... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and prompt shipping... See more

Order

Consumers find the ordering process to be positive, with many highlighting the ease of ordering and prompt... See more

Price

Clients share ambiguous opinions on price, with some reviewers finding certain items, like boot laces or a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered heavyweight jacket and trousers came next day only used few times but best waterproof set I've had in over 45 years everything others have lacked these feature over moon A1 haven't tried boots... See more

Rated 5 out of 5 stars

After 8yrs of beating and dog walking my deditos finally gave in. Ordered a new pair which arrived within 2 days and in time for next shoot. Slipped straight on like a pair of slippers, the sole has... See more

Rated 5 out of 5 stars

Great products, really well made and the material is great. I had to return some products because they were too big but needed some help sending them back and the customer service was really helpful a... See more

Company replied

Rated 5 out of 5 stars

Always a little unsure of ordering footwear on line in case of size discrepancies but I went for my usual size 5 and the boots are a nice fit without needing thick socks. Ordering from the website was... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop

Written by the company

Founded in in 2016, Dedito Boots supply high quality, leather outdoor boots, designed and crafted in Italy, to provide maximum support, comfort and durability whatever the conditions or terrain. We understand that not only does an outdoor boot need to be able to cope with varied ground conditions under foot, it also needs to be able to keep the wearer comfortable whatever the weather! Working with high quality, world renowned Italian outdoor boot makers, ensures our boots are made to the highest specifications. We have also introduced our own range of quality outdoor wear and complementary accessories that are perfect for recreation or work. In short, our boots and accessories are perfect for anyone who spends their days in the great outdoors!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

246 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Exceptional

After purchasing the Moorland boots for the start of the shooting season and being delighted with them I thought I would purchase some new waterproof over trousers. They, like the boots, are exceptional!

27 November 2024
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Reply from Deditoboots

That's great to hear Mike! Thank you :)

Rated 5 out of 5 stars

Good product

Good product. Comfortable to wear so far . Quick delivery.

27 November 2024
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Reply from Deditoboots

Thank you :)

Rated 4 out of 5 stars

Ordered the nubuck care kit and…

Ordered the nubuck care kit and received it damaged emailed dedito and they got back to me in less than 24 hours and sent a new care pack for nubuck boots out and received it within 2 days would recommend better packing if liquids are involved overall good service

1 November 2024
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Reply from Deditoboots

Thanks for your feedback Lewis. Will pass this on to the warehouse team!

Rated 3 out of 5 stars

Too narrow if you have any calf muscle

Website good, delivery time good, packaging fine (box inside a postage bag), wellie boot looks decent. 2 problems..1) couldn’t zip up boots around calf. Ordered a size 10.5, have 46cm circ calf, very narrow. 2) had to pay over £10 to return boots at post office.

4 November 2024
Rated 2 out of 5 stars

Wellington Boots made in China so fit isn’t true to size at all!

Boots made in China so the fit is ridiculous. Unhelpful staff on the telephone almost accuse you of stupidity when asking about size.
They also recommended that I order 2 pairs and return size which doesn’t fit at my own expense rather than give a true and accurate description of their sizing.
The size up was not bad (their recommendation again after the correct size was so small), but the ankle is ridiculously tight (I have slim ankles). What’s the point of having thigh area on wellies adjustable if the ankle is so tight and not adjustable.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order

Easy to order. Very fast delivery. Quality product.

1 November 2024
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Reply from Deditoboots

Thanks for the feedback Neil - much appreciated!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Quick delivery, my partner absolutely loves his boots.

1 November 2024
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Reply from Deditoboots

Thanks for taking the time to leave your feedback. Glad to hear the boots have gone down well!

Rated 2 out of 5 stars

I ordered a waterproof jacket and…

I ordered a waterproof jacket and trousers, tbh the jacket is okay, but the trousers I have only worn on 3 occasions when it's been raining and my trousers have got wet on both knees...I was really disappointed as they wasn't cheap and apparently only have a six month warranty and it's been 10 months as they were a Xmas present, so Dedito can't do anything to resolve the issue....So I would not recommend these trousers especially as they are £60 a pair 😞

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant boot

Brilliant boot. This is my second pair . Wear them ever beating day! Love them!

1 October 2024
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Reply from Deditoboots

Thank you :)

Rated 5 out of 5 stars

Ordered a boot bag and clean products…

Ordered a boot bag and clean products directly from Dedito. Products arrived quickly and were well packaged. The products are very good quality and I have no issues recommending them to others looking for quality boots and products.

30 September 2024
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Reply from Deditoboots

Thanks for the great feedback Rhys!

Rated 5 out of 5 stars

Easy maintenance boots

The order process was easy and the boots delivered quickly. This is my second pair of Dedito boots. I knew I would need a half size larger than normal.

I value the boots for their low maintenance and light weight. My first pair were used almost every day and I got 10 months out of them before they started keaking. Not really hard wearing and I'll be more selective about how I use the new boots to extend their life .

27 September 2024
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Reply from Deditoboots

Thanks for taking the time to leave us feedback John. It is very much appreciated.

Rated 5 out of 5 stars

Quick delivery and good communication

Quick delivery and good communication
Love the box they come in and the care instructions on the box.
The boots have been road tested through bogs, puddles, wetlands and passed the test.
Comfy and well made.
Love them

27 September 2024
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Reply from Deditoboots

Hi Tammy thanks so much for your feedback, we really appreciate your positive comments :)

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