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See what reviewers are saying

Rated 5 out of 5 stars

Reliable services, with fast and friendly support. I have two VPS from them (from NY Metro and Los Angeles locations) and both have great uptime and connectivity. I use their service more than a year... See more

Rated 5 out of 5 stars

Dear dedipath, glad to receive an email with the company! I used the dedipath.com VPS for a period of time, the company server is first-class, after-sale pre-sale service is great. If the server can b... See more

Rated 1 out of 5 stars

We nearly lost everything, after migration services went down like 15s after.

Rated 5 out of 5 stars

I've been a colocation client in their Los Angeles facility since July. Their support is wonderful, though it doesn't have the fastest response time on record - I still find it as acceptable; Ernie is... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

DediPath is a provider of IaaS offering dedicated servers, virtual private servers, and DDoS protection.


Contact info

  • Lancaster Pike 7209, 19707, Hockessin, United States

  • dedipath.com

4.0

Great

TrustScore 4 out of 5

84 reviews

5-star
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Rated 1 out of 5 stars

Might have been good once, got worse, now dead

Judging by the reviews, Dedipath might have once been a good service provider. Unfortunately, that was not my experience - it was a mediocre service that never delivered what it promised. I purchased a VPS because of an attractive Cyber Monday deal, paying for a year of service. Almost immediately it became apparent that the VPS' specs and bandwidth were significantly lower than advertised - I experienced frequent lag and slowdowns. I worked on a project with the VPS on and off for some months despite that disappointment, then took an extended break, only to come back to a completely non-responsive server (the "99.99% uptime guarantee" being another case of false advertising), with no apparent reason determinable from the logs. After attempting to reboot the VPS, as well as reset various network settings via the very clunky interface provided, I had to file a ticket with support. Asked for advice on how to fix the VPS, explicitly stating that it had my project data that I very much wanted to keep. In spite of that, the first and only solution the support engineer suggested was completely resetting the VPS, wiping all of my data.
After confirming that indeed was apparently the only thing they could do for me, I left the ticket hang open for a few days while I researched if there was something I hadn't yet tried to do to fix it myself. However support proceeded then to just close the ticket and completely reset the VPS anyways without warning.
While the performance was very mediocre compared to advertising, because it was relatively affordable, I could cope with it. That's not what I find most frustrating. The VPS unexpectedly going unreachable and then wiped along with all of my work, however, is completely unacceptable.
It has come to my attention that Dedipath is going out of business now, so I doubt refunds would have been honored anyways. To the people that had a better experience than me - I hope that you can safely migrate your data elsewhere. For any potential future clients of a successor firm to Dedipath - I would suggest steering clear and seeking out instead a more reputable service provider in the US or EU. The issues that lead to the present company's demise are likely to transfer over to whatever new company they might form in the future.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Great Colocation services

Great Colocation services. Was with them in LA for a few months and went very smooth. Had to move out and it was very easy and inexpensive.

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing

+ low price, high quality servers, and support answers fast
- only USA location

14 June 2023
Unprompted review
Rated 3 out of 5 stars

Reliable and Fast VPS Hosting with DediPath

I've been using DediPath's VPS Hosting for a few months now, and I'm really impressed with it.
If you're not tech-savvy, the setup process can be a bit complicated. However, the customer support team is very responsive and helpful, so they can guide you through it.
Overall, DediPath VPS Hosting is a reliable and efficient service that has benefited me greatly. It has helped me to improve my website's performance, which has resulted in increased traffic and sales. I highly recommend it to anyone looking for reliable and fast VPS hosting.

To make it even better, it would be great if DediPath could offer more user-friendly tutorials to help customers with the setup process. Also, more customization options would be helpful.

Beware of Dedipath VPS if You Need Latest Linux Kernel

I tried it out and had a big issue with their service. The problem is that they only support older versions of the Linux kernel, which is not good for keeping your system maintained.

They really need to update their system regularly, but they don't seem to be doing that. It's not a good thing, and honestly, I don't think I'll continue using their service because of this issue. If you need the latest Linux kernel for your project, you might want to look elsewhere.

I mean, it's not the worst VPS provider out there, but this is a pretty big deal if you're running a complex system that requires the latest kernel. Just wanted to give you a heads-up in case you were considering Dedipath VPS for your hosting needs.

1 January 2023
Unprompted review
Rated 1 out of 5 stars

TERRIBLE service

TERRIBLE service. Slow support replies, over 48 hours provisioning time, stupid staff replies. Huge waste of time dealing with incompetent hosting provider such as dedipath, get hosting from any other provider

29 December 2022
Unprompted review
DediPath logo

Reply from DediPath

We are deeply sorry for the delayed provisioning you may have faced.. Generally dedicated orders are provisioned same day. Due to this order being a custom server and Christmas there was a bit more of delay then usual and we deeply apologize for this. We hope you find a provider that meets your needs.

Rated 5 out of 5 stars

Stable and kind

Stable service. Quick responsive ticket support system and very nice and helpful admin's. Have multiple vps's here, hasnt let me down yet.

6 April 2022
Unprompted review
Rated 5 out of 5 stars

The service is great

So far this service has been great, I don;t use a lot of resources but my sites are fast and so long as it stays this way I will be a customer for years to come.

13 March 2022
Unprompted review
Rated 5 out of 5 stars

I think the company's service for now…

I think the company's service for now is good, I'm very happy to work with this company, because everything compline is always responsive with a very fast response

I believe this company will be able to dominate the hosting market where we know the competition is very tight now, many other providers offer very cheap prices but the quality is still far compared to this company, that connectivity and integrity of a company is a consideration for consumers to work in everything, and I see it all in this company

this is all I can say if there are other comments I will contact again

thank you for the cooperation

12 February 2022
Unprompted review
Rated 5 out of 5 stars

I have been a dedipath VPS customer…

I have been a dedipath VPS customer since 2018, their service is very powerful, so far I very rarely send help tickets because their service so far is good. Hope dedipath can maintain their service or much better than now.

10 February 2022
Unprompted review

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