Item arrived broken/cracked in many places (packaging was fine, not likely shipping damage). Emailed twice, no response after 8 days. Called, went to voicemail (mailbox full). Filed a complaint with p... See more
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See what reviewers are saying
I needed parts to fix old locking mechanism on 20-year-old doorknobs. I’m not really a do-it-yourselfer, but thought I knew part numbers. He asked for project photos for his own review/expert advice a... See more
Company replied
I was able to purchase the Toto toilet drain valve in less than 5 minutes after wasting excessive time trying to buy one from Lowes and Home Depot. I called the 800 number 15 minutes after Friday post... See more
I believe I did not receive the name brand product (Franke) but rather a generic. On the DCP website, they show a picture of the part in a package that has the name Franke, suggesting that the produc... See more
Company details
Information provided by various external sources
Decorative Plumbing Pros offers an easy solution for finding those hard to find fixtures and genuine parts from exclusive decorative plumbing and architectural hardware companies such as Bouvet, Duravit, Franke, Phylrich TOTO, and more. DecorativePlumbingPros.com is the internet division of the brick and mortar retail showroom for decorative plumbing and architectural hardware sold exclusively for the high-end residential market. Our mission is to specialize in products and product lines you will not find in the big box retail outlets.
Contact info
6339 Maple Ave, 75235, Dalls, United States
- 800-884-9619
- sales@decorativeplumbingpros.com
- decorativeplumbingpros.com
3.7
Average
178 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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fast efficient quality merchandise
12 February 2021
I chose Decorative Plumbing Pros to…
I chose Decorative Plumbing Pros to review because I am a female in my late sixties that does a lot of my own home improvement work. This summer has been a lot of work building. They were always friendly and glad to help. Thank you to all who help me keep doing my own work
24 September 2020
Unprompted review
Order is smooth
Order is smooth, delivery on time, shipping and handling fee is higher than expected.
19 September 2020
Unprompted review
Item correctly described
Item correctly described, delivered promptly and works great. A++++
14 September 2020
Unprompted review
Great value!
Fast shipment. Order was accurate. Parts fit perfectly. Great price. Thanks!
8 September 2020
Unprompted review
I had a great experience
I had a great experience! Perfect part, fair price and awesome customer service! Looking forward to shopping there again.
Kristen
20 August 2020
Unprompted review
DPP provided personalized and patient…
DPP provided personalized and patient help in finding unique plumbing replacement parts.
12 August 2020
Unprompted review
Satisfied Customer
Part was just as described and was shipped quickly. Price was reasonable too.
23 July 2020
Unprompted review
Genuine product
Genuine product. Entire process from start to end pretty smooth. Looking forward buying more products. Thank you for excellent service.
12 July 2020
Unprompted review
Grohe repair parts arrived correctly…
Grohe repair parts arrived correctly and promptly.
10 July 2020
Unprompted review
Item arrived quickly and well packaged…
Item arrived quickly and well packaged and was as described.
10 July 2020
Unprompted review
The expected part arrived quickly and…
The expected part arrived quickly and in excellent condition.
24 June 2020
Unprompted review
Part worked great with quick free…
Part worked great with quick free shipping!
20 June 2020
Unprompted review
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