Decoplus Parquet פרקטים Reviews 

67
TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

I am very satisfied regarding my purchase at Decoplus. I was blessed to meet Benjamin which helped me in all ways means to install quality fishboan parquet in my apartment that looks stunning. 10x

Company replied

Rated 4 out of 5 stars

Complications over the order and delay due to damaged goods. Was promised floor cleaner in compensation but never got it. The product seems good much more matt than seen in the showroom. As an interio... See more

Company replied

Rated 3 out of 5 stars

the service was very kind and professional. and the material itself seems ok too. however- the person recommended for installation did not do a good job, and i had to take another installer (and pa... See more

Company replied

Rated 5 out of 5 stars

really nice to work with a team so effective, conscientious and listening to the customer. From the order and the advice to the pose. a plus: especially to finish in time ....

Company replied

Company details

  1. Interior Designer
  2. Furniture Store

Written by the company

Decoplus Parquets has been a specialist in the floor covering industry since 1998 and today, with over 25 showrooms, it is France's leading chain of wooden flooring specialists. In just a few years, Decoplus Parquets has established itself as the place to go for wooden and laminate flooring. Backed by solid expertise and bolstered by year-on-year success. Though often imitated by competitors, Decoplus Parquets has successfully maintained its own uniqueness and originality


Contact info

3.8

Great

TrustScore 4 out of 5

67 reviews

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3.8

All reviews

(67)

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Rated 1 out of 5 stars

I ordered

I ordered, gave deposit of a 1000usd and then wanted to change the order colour.
They refused because they claimed they ordered it espessialy for me while it was special order for me. They refused even to refund. Ripp off

3 June 2019
Unprompted review
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Reply from Decoplus Parquet פרקטים

Hello Joseph, could you please explain me the full story by email : olivia@decoplus-parquet.com
I will do my best to help you

thanks

Rated 5 out of 5 stars

thanks !

really nice to work with a team so effective, conscientious and listening to the customer. From the order and the advice to the pose.
a plus: especially to finish in time ....

5 May 2019
Unprompted review
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Reply from Decoplus Parquet פרקטים

Lior,
thanks for the good feedback !

Have a wonderful day :)

Rated 3 out of 5 stars

good service should go all the way to installation too!

the service was very kind and professional. and the material itself seems ok too.
however- the person recommended for installation did not do a good job, and i had to take another installer (and pay extra) to finish the work.
Its a shame

5 May 2019
Unprompted review
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Reply from Decoplus Parquet פרקטים

Hello Arielle, could you please give me the name of the person who installed you the parquet ?
please send it to me via email : olivia@decoplus-parquet.com

waiting for it,
thanks a lot

Rated 3 out of 5 stars

Before parquet installation measurement…

Before parquet installation measurement has not be done
So I remain with 100sqft it’s too much with no use

8 April 2019
Unprompted review
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Reply from Decoplus Parquet פרקטים

Good morning !
Could you explain me why the measurments was not done ?
Feel free to send me an email : olivia@decoplus-parquet.com

Have a good day

Rated 5 out of 5 stars

Good service

Good service
Quality of parquet is great
No complains

8 April 2019
Unprompted review
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Reply from Decoplus Parquet פרקטים

Thanks Adi for the good feedback, have a good day !

Rated 1 out of 5 stars

VERY BAD QUALITY OF PARQUETE

THE MATERIAL WE RECEIVED WAS UNACCEPTABLE. THERE WERE LINES OF THE PLANING MACHINE ACROSS THE BOARDS ALL OVER PLUS PROMINENT CROSSGRAIN CUTS THAT WERE NOT SANDED PROPERLY. ON TOP OF THAT WHEN WE COMPLAINED TO THE SHOP THEY SENT US TO A SPECIALIST WHO TOLD US THE BOARDS WERE TOO DRY AND HE RECOMENDED SANDING AND REFINISH THE FLOOR. ן FOUND MYSELF THEREFOR SANDING THE WHOLE FLOOR IN ORDER TO OVERCOME ALL THE MENTIONED PROBLEMS. AFTER COMPLAINING THE SHOP AGREED TO COMPENSATE US BY GIVING US EXTRA BOARDS BUT SINCE FEW MONTHES PASSED SINCE THEN AND WE ONLY CLAIMED IT RECENTLY THEY WERE NOT WILLING TO EXECUTE THE COMPENSATION ANYMORE

6 February 2019
Unprompted review
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Reply from Decoplus Parquet פרקטים

Boker Tov Kobi,
It is a sad review that I am very not happy to read.

Could you please send me an email (olivia@decoplus-parquet.com) giving me the details of the store you bought and the seller ?

I am waiting for your email,

Have a good day !

Rated 1 out of 5 stars

Poor-quality work

I bought parquet from your company, assuming that I will pay more and thus receive high quality. Unfortunately, I was very very wrong. The man who come to install the parquet did a poor-quality work after I paid the company thousands of shekels (his name is Alex. I know only his phone number: 972542565674). I can send you the pictures of that horrible job.
I hope that someone from the company will at list call me and send some professional worker to re-install all the panels that were put together in the ugliest way. I am writing this after endless talks with the store that ended up with nothing. I am disappointed beyond words, and defently will not recommend anyone to purchase parquet from Decoplus.
Regards,
Dr. Dalya Markovich

24 January 2019
Unprompted review
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Reply from Decoplus Parquet פרקטים

Hello Dalya,
Thanks for your feedback .
Please note that I am really sorry to read such a thing.

Could you please send me some pictures to my email address : olivia@decoplus-parquet.com
I will do my best to find a solution

Waiting for your email...
Thanks

Olivia,
Décoplus Parquet.

Rated 5 out of 5 stars

More the satisfied with my fishboan

I am very satisfied regarding my purchase at Decoplus. I was blessed to meet Benjamin which helped me in all ways means to install quality fishboan parquet in my apartment that looks stunning. 10x

21 January 2019
Unprompted review
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Reply from Decoplus Parquet פרקטים

Thanks Rani !

Have a good day

Rated 5 out of 5 stars

Reliable company, good service, nice parquet…

I found this company from which I bought the Parquet for our apartment very reliable. The parquet looks great, \i received good service from the sales representative and from the guy who layed the flooring. Very satisfied.

19 January 2019
Unprompted review
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Reply from Decoplus Parquet פרקטים

What a pleasure to read Dahlia !
Have a good week

Rated 5 out of 5 stars

Excellent service

Excellent service, high quality installation. Good price. Thank you!

18 December 2018
Unprompted review
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Reply from Decoplus Parquet פרקטים

Thank you for your feedback, it means for us :)

Rated 1 out of 5 stars

Lots of time till we got it..

Lots of time till we got it..
Payment before we saw it..
Not enough sponge as it should have come with..
Bad, bad, bad.
Looks like they take your money, make an order from Alibaba, and wait....
No instruction...
Poor quality.

8 December 2018
Unprompted review
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Reply from Decoplus Parquet פרקטים

Hello Saar, i am very sad to read your review

Could you please explain in an email (olivia@decoplus-parquet.com) what happened exactly ?

I am sure i will find you a solution

Waiting for your email,
Sincerely
Olivia

Rated 5 out of 5 stars

Thanks to Jordan and Nissim

Thanks to Jordan and Nissim
I received excellent service, good price and most importantly
it looks amazing
Thanks

8 December 2018
Unprompted review
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Reply from Decoplus Parquet פרקטים

Thanks Shaya, i will let them know

HAve a good day

Rated 5 out of 5 stars

Perfect

From begining to end - perfect.

3 December 2018
Unprompted review
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Reply from Decoplus Parquet פרקטים

Thank you for the review

Have a good day Judy !

Rated 5 out of 5 stars

Excellent service

3 December 2018
Unprompted review
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Reply from Decoplus Parquet פרקטים

Hello Yuli,

Glad to hear !

thanks

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