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I would give zero stars if I could. No one responds to messages via email, Facebook or instagram. I ordered a vinyl over a month ago and received a thank you for your purchase email but no shipping information or confirmation number. I am reporting this as fraud to my bank.
I have had a terrible experience trying to get a record that came damaged replaced or refunded. First, I waited almost 2 months for the record to even ship. Then, when I opened it for the first time to play it, it was horribly scratched. When I asked for a replacement or refund, I was told this wasn’t possible because I was outside their 30 day policy. No accountability for sending me a scratched record. No interest in making it right.
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Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
