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Decalshouse Reviews 466

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TrustScore 1.5 out of 5

1.7

Laser Cutting Service
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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that items were never received despite being paid for. A major point of frustration was the complete lack of communication from the company, with emails bouncing back and no accessible customer service. People also expressed concerns about the product quality, describing items as cheap rubbish or not fit for purpose. However, some customers also noted receiving their orders, with some even praising the good quality of the decals and fast delivery times. There were also instances where incorrect items were sent, but replacements were provided free of charge.

What people talk about most

Order

Consumers express significant dissatisfaction with their orders, frequently reporting that items are not... See more

Product

Reviewers highlight ambiguous aspects of product quality and order accuracy. While some customers were very... See more

Customer communications

Customers express significant frustration with the company's contact methods, citing poor communication and... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery and... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered 2 x decals. Waited and waited and waited - nothing. E mailed them, the message I sent bounced back, undeliverable. No communication from the company, no way of speaking to them, oh how I wis... See more

Rated 1 out of 5 stars

Placed order for 4 stickers July 13th. Never received them even after leaving multiple posts on their website. August 25th finally online chatted with customer service who issued new stickers. 3 we... See more

Rated 1 out of 5 stars

What a load of crap ordered and paid for two small bike decals, then waited ages for them to arrive I had attempted to contact the seller without any luck their web site is as much use as a wheel on... See more

Rated 1 out of 5 stars

Scam business - have reported to my bank (Request a chargeback or refund under Section 75 (if you paid by credit card and the purchase was over £100) or chargeback/unauthorised transac... See more

Company details

  1. Laser Cutting Service

Information provided by various external sources

Motorcycle Decals - Car Decals - Funny Decals - Bumper Decals - JDM Decals - Animal Decals

Contact info

1.7

Bad

TrustScore 1.5 out of 5

466 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Scam

This is nothing but a scam. They will take your money and deliver nothing .Not sure why they are not shut down.

15 March 2024
Unprompted review
Rated 1 out of 5 stars

Just like everyone else

Just like everyone else. Ordered and emailed yet no response. As Google are pushing the advert surely they can be sued. Have contacted Google but no response from them either

4 May 2024
Unprompted review
Rated 1 out of 5 stars

Scammers - Avoid

Scammers took my 30 quid over a month ago and order not even showing as 'dispatched' yet. Emailed numerous times chasing up and eventually to cancel the order and not a single one has been answered.

5 May 2024
Unprompted review
Rated 1 out of 5 stars

Nothing has arrived...

Ordered from them three weeks ago, nothing arrived, wish I'd checked here first. Will message and email them but I suspect they will ignore...

13 May 2024
Unprompted review
Rated 1 out of 5 stars

Bit gutted

Bit gutted. As with everyone else, my decals haven't arrived since I ordered at the beginning of April. No response to emails. Should've looked at reviews first. Must be making a fair bit of money for free.

2 April 2024
Unprompted review
Rated 1 out of 5 stars

Like what everyone else states on…

Like what everyone else states on Trustpilot i wish i had of the reviews here before ordering my decals coz of course they never arrived and no response to my emails. There must be a way to have these crooks website removed.Was only a fivers worth but could of been 500 pounds worth. Anyone any ideas in their comments to have these low life bandits removed off the internet..

1 May 2024
Unprompted review

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