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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that items were never received despite being paid for. A major point of frustration was the complete lack of communication from the company, with emails bouncing back and no accessible customer service. People also expressed concerns about the product quality, describing items as cheap rubbish or not fit for purpose. However, some customers also noted receiving their orders, with some even praising the good quality of the decals and fast delivery times. There were also instances where incorrect items were sent, but replacements were provided free of charge.

What people talk about most

Order

Consumers express significant dissatisfaction with their orders, frequently reporting that items are not... See more

Product

Reviewers highlight ambiguous aspects of product quality and order accuracy. While some customers were very... See more

Customer communications

Customers express significant frustration with the company's contact methods, citing poor communication and... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery and... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered 2 x decals. Waited and waited and waited - nothing. E mailed them, the message I sent bounced back, undeliverable. No communication from the company, no way of speaking to them, oh how I wis... See more

Rated 1 out of 5 stars

Placed order for 4 stickers July 13th. Never received them even after leaving multiple posts on their website. August 25th finally online chatted with customer service who issued new stickers. 3 we... See more

Rated 1 out of 5 stars

What a load of crap ordered and paid for two small bike decals, then waited ages for them to arrive I had attempted to contact the seller without any luck their web site is as much use as a wheel on... See more

Rated 1 out of 5 stars

Scam business - have reported to my bank (Request a chargeback or refund under Section 75 (if you paid by credit card and the purchase was over £100) or chargeback/unauthorised transac... See more


Company details

  1. Laser Cutting Service

Information provided by various external sources

Motorcycle Decals - Car Decals - Funny Decals - Bumper Decals - JDM Decals - Animal Decals


Contact info

1.6

Bad

TrustScore 1.5 out of 5

464 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 1 out of 5 stars

these people are thieves the credit…

these people are thieves the credit card companies etc should refuse to accept payments to them .It's over 2 months since my order and still nothing they do not reply to messages they must be having a big laugh at us silly brits etc ,.All the previous reviews are accurate beware or you'll be a loser

9 December 2024
Unprompted review
Rated 1 out of 5 stars

Stay well clear of this site.

Stay well clear of this site.. constantly no live chat and they dnt reply to any emails regarding taking my money and not delivering the goods..😡😡😡and many more in the same situation and still the site keeps scamming with no repercussions..😡😡😡

7 February 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling customer care

Absolutely appalling customer care , non existent, emailed 5 times in one month zero reply and no product no explanation just blanked completely never never purchasing from them again not a chance

30 January 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order in December

Placed an order in December, received an acknowledgement of order but nothing since...no response to emails, no stickers. Kicking myself for not spotting that they had a co.uk website but address is Lithuania. Do not use!

21 December 2024
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID

Payed for stickers on the 17/12/24 and still not received, messaged them twice no reply.

4 January 2025
Unprompted review
Rated 1 out of 5 stars

Worst Company

Worst Company i have ever dealt with or should i say not dealt with, don't waste your good money here, this company is a Scam.

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Scammers avoid…

I wouldn't have even given them one star but trust pilot would not accept zero stars....
This is a scammer company they have a code.uk address but our base in Eastern Europe. Decals took forever to come and when they arrived they were damaged and extremely poor quality. You are not able to get any response from this company via email even using the support address that they manage to send you messages on avoid avoid avoid.

10 October 2024
Unprompted review
Rated 1 out of 5 stars

IF I COULD GIVE THEM NO STAR TO WRITE…

IF I COULD GIVE THEM NO STAR TO WRITE THIS THEN I WOULD. THEY DO NOT ACCEPT ANY EMAILS WHICH ARE NEVER DELIVERED.
SO THE OBVIOUS CONCLUSION MUST BE THAT THEY ARE A SCAMMER COMPANY SIMPLY PREYING ON HARD WORKING PEOPLE AND SUBSEQUENTLY IT APPEARS I HAVE WASTED MY MONEY, OR THEY WOULD DELIVER WHAT WAS PURCHASED OR AT LEAST REPLY TO YOUR COMPLAINT EMAIL.
DO NOT USE THEM THEM!!!!!

23 November 2024
Unprompted review
Rated 1 out of 5 stars

THESE ARE SCAMMERS

Paid my money for some decals 6 months ago, never received anything from them. I tried emailing them after waiting a few weeks for them to arrive but my email couldn't be delivered even after numerous attempts. This is a scam company, do not buy from them.

14 March 2024
Unprompted review
Rated 1 out of 5 stars

Fraudsters

This is what they do at Decals House
They send your first order out, then don't for any other. Lost only £20 on my second order that never came, but still, emails bounced back. Scammers. DO NOT TRUST. Can't believe their website is still allowed to stay up.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

Caliper decals

I honestly thought this was a fraudulent site and after I paid around £10 pounds and heard nothing..I started to read the customer reviews that were all negative..so I thought but my decals turned up today absolutely spot on could not be happier.thank you decalshouse excellent 👏

19 October 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam, tried contacting them and got no reply. Please don't get taken in by there website it looks legit, it's not. Waiting for weeks now on decals.

15 October 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, avoid!

Emails bounced back and no stickers have arrived 3 months later, use them at your own peril.

31 October 2024
Unprompted review

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