DebtBlue Reviews 3,391

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and kind demeanor. Many people highlight the excellent customer service, noting that representatives are patient, understanding, and provide clear explanations. The overall service is frequently described as efficient and effective, with many consumers appreciating the quick response times and the support received throughout their financial journey. However, some people were dissatisfied with payment-related issues, including unexpected requests for additional funds after a contract was signed, or inconsistencies with scheduled payments. A few other people also felt that employee complaints and investigations were not handled well, leading to a stressful work environment.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being kind,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the consultants and... See more

Service

People report positive experiences with service. Customers consistently praise the helpfulness and... See more

Payment

Clients share ambiguous opinions on payment. Many customers express satisfaction, highlighting how the... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers appreciated the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tenisia surprised me with an update with my Debt Blue account. They have three creditors paid off and are halfway paid off the two bigger accounts. one more creditor after that. i really appreciated... See more

Company replied

Rated 5 out of 5 stars

I called because I had been emailing the law group in regards to paperwork that had been served to me. As soon as i shared the email, she was able to get me the correct information and also provided a... See more

Company replied

Rated 5 out of 5 stars

I am so glad I did my research and came across Curadebt and was instantly connected with Jonathan Chanto. This process has been a wonderful experience I have ever experienced to have a fresh start of... See more

Company replied

Rated 5 out of 5 stars

Debt blue checked on me every step of the way to see if I needed anything, had any questions at any time, and problems with companies I owed. Always encouraging me along the way. Always there for me w... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About DebtBlue

Written by the company

Backed by more than 20 years of experience, the DebtBlue team is committed to helping individuals and families get back on their feet financially. By reducing the principle portion of your credit card debt, department store bills or medical bills, DebtBlue clients can get out of debt more quickly and regain the financial stability that may be lost to the unexpected loss of a job, sickness, or divorce.

DebtBlue’s Program is Proven to Work

Your unsecured debt may be able to be settled for cents on the dollar and much more quickly than making the minimum monthly payments. You get fast, friendly service from DebtBlue. Our team of professionals know what the credit card companies will settle for. They have worked directly with the creditors to establish relationships to settle your debt for less than you owe, in a professional manner.

It’s not for everybody because everyone’s financial situation is different. It just takes a few minutes on the phone with our debt specialists to get the information you need to make the best decision for yourself and your family. DebtBlue will answer all your questions in the first free phone consultation. Don’t wait for your debt situation to get worse. DebtBlue is here to help you free yourself from debt.

Performance Guarantee

You are guaranteed to save money, or there is absolutely no cost to you.

When you choose DebtBlue, you are guaranteed to have a portion of your credit card debt forgiven/reduced or DebtBlue will not receive any compensation. It’s a simple as that. You are guaranteed to save money, or there is absolutely no cost to you. With DebtBlue you save. 100% guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I appreciate your help so much ,I just wanted to take a moment thanks for your assistance

Dear team,
I am grateful to have such helpful work thank you all the team members
Your positive attitude.
Made all my life changes!
Thank you for your incredible support during past difficult time !

18 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your kind words! We're grateful our team could support you during difficult times and create positive life changes.

Rated 5 out of 5 stars

Rosa was very understanding of my…

Rosa was very understanding of my questions and was able to answer what she could. Very pleasant to speak with.

18 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for highlighting Rosa's understanding and pleasant service. We appreciate your positive feedback about her helpfulness.

Rated 5 out of 5 stars

Mariana G was so helpful

Mariana G was so helpful, professional and kind!
Thank you!

18 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We sincerely value your feedback! Thrilled Mariana G provided such helpful, professional, and kind service. Thank you for recognizing her efforts!

Rated 5 out of 5 stars

She was not feeling well

She was not feeling well, yet did a fantastic job helping me transfer my deposit to my new account.

18 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are delighted to hear about your fantastic experience. Our team's dedication to helping you, even when not feeling well, shows our commitment.

Rated 5 out of 5 stars

I love everything about Debt Blue

I love everything about Debt Blue! They are always very helpful and helped me out of a stressful situation.

17 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are absolutely thrilled to hear you love everything about Debt Blue! Thank you for trusting us during your stressful situation.

Rated 5 out of 5 stars

Was very nice to speak to

Was very nice to speak to, and he did what I asked and needed him to do

17 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled our Client Success Specialist was nice to speak to and able to accomplish the task. Thank you for sharing.

Rated 5 out of 5 stars

Good service enjoy it.

Great service enjoy it.

16 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you so much for the wonderful review, Mary. It is highly appreciated.

Rated 5 out of 5 stars

He was very informative Mr

He was very informative Mr. Gail and I appreciate his knowledge on what was going on with my account with Deb BLUE

16 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

What wonderful feedback, Rodney! We are thrilled Gael was able to share his knowledge about your account.

Rated 5 out of 5 stars

Kevin helped me with my account and was…

Kevin helped me with my account and was very knowledgeable and polite.

16 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are thrilled Kevin was able to help you with your account and was knowledgeable and polite. Thank you for sharing.

Rated 5 out of 5 stars

Super nice and helpful

Super nice and helpful

16 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for the wonderful review, Denise. We are so glad you found our service to be nice and helpful.

Rated 5 out of 5 stars

AMAZING TENESHIA ENGLISH! DEBTBLUE/Curadebt

Teneshia English… that’s her name!! So polite, friendly, pleasant, patient and very knowledgeable about DebtBlue when I was very confused and nervous with the partnership with Curadebt. She is very nice and took her time to make me feel confident and comfortable. Thank you Teneshia! I really appreciate you!! 🙏

13 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We greatly appreciate your kind words about Teneshia! We're thrilled she made you feel confident and comfortable during the partnership transition.

Rated 5 out of 5 stars

Great customer service

Great customer service

13 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We greatly appreciate your feedback about our customer service. Your positive experience means everything to us.

Rated 5 out of 5 stars

Rosa was amazing

Rosa was amazing! She was very kind, knowledgeable, and professional. She stayed on the phone with me until all my concerns were addressed. She was wonderful!

13 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are grateful for your wonderful feedback about Rosa! She truly is amazing, kind, knowledgeable, and professional.

Rated 5 out of 5 stars

Ms Beverly A.

Ms. Beverly A. Sent me what I needed to sign to avoid collections letters from a hospital of all places. Beverly has also worked with me many times for similar reasons and I can’t thank her enough for always having a solution.

13 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

We are utterly delighted to hear Ms. Beverly helped you avoid collections and provided solutions when needed.

Rated 5 out of 5 stars

Kevin made everything go easier

Kevin made everything go easier. Great southern hospitality. Perfect for this job. Give the man a raise

13 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for sharing your feedback about Kevin. We're thrilled his southern hospitality made your experience easier.

Rated 5 out of 5 stars

She was very helpful

She was very helpful

13 February 2026
Unprompted review
DebtBlue logo

Reply from DebtBlue

Thank you for your wonderful feedback. We appreciate you recognizing our helpful service and support.

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